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Technical Eriters Resume Profile

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Background includes proven success in the following areas:

  • Technical Writing
  • Project Management
  • Instructional Design Presentation
  • Development of E-Learning Courses
  • Inventory Planning Costing

PROFESSIONAL EXPERIENCE

Confidential

An innovative, 25 million company that specializes in product documentation support and E-learning for various commercial, government and Department of Defense clients.

Confidential

Managed a staff of 2 exempt employees and coordinated with various members of the Illustration and Technology Groups to utilize resources to support development of online training. Managed, scheduled and planned computer-based training course development for sales, service, operator, maintenance and employee development for Fortune 500 companies.

  • Created, wrote, and designed computer-based training programs utilizing Instructional Systems Design methodology.
  • Utilized knowledge of adult learning theorems to provide appropriate learning experiences for client-specified projects.
  • Utilized various project management tools to plan, develop, and track project development status to meet client and management requirements.
  • Worked with Business Development team to write quotes and proposals for various types of computer-based training projects.
  • Worked cooperatively in a cross-functional manner with all levels of management as a significant part of strategic team for new Learning Content Management System development.
  • Provided online and phone customer service to E-Learning clients insuring that questions and issues within the Learning Management System were resolved in a timely and efficient manner.

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