Senior Technical Writer Resume Deerfield, Illinois - Hire IT People

SUMMARY:

Eighteen years of experience as a Technical Writer with multi - year service at Citadel, Nokia, and Markit. Increases value with originally designed API documentation
Technical manuals, requirements documents, server administration manuals, user manuals, online help, release notes, white papers, and quickstart guides.
Proficient in Adobe FrameMaker, MS Word, MS Office, RoboHelp, Madcap Flare, Doxygen, oXygen, XML/DITA, Screen Capturing Software, Adobe Illustrator
PDF generation, Visio, SVN/GIT content management software, Wiki, and SharePoint, with an understanding of C++, C#, HTML, Java, and Python development languages.

PROFESSIONAL EXPERIENCE:

Senior Technical Writer

Confidential, Deerfield, Illinois

Responsibilities:

Wrote executive white papers to describe the architecture and technology solution for updating the entire Walgreens pharmacy software platform. Created original graphics and document templates.

Senior Technical Writer

Confidential, Chicago, Illinois

Responsibilities:

Increased Citadel’s product offering with an entire suite of C++/C# API Documentation.
Simplified complex software and server installation for vital clients with outstanding technical manuals and original graphics.
Utilized advanced features of Adobe FrameMaker, Microsoft Word, Doxygen, and Adobe Technical Communication Suite.
Trained teammates to edit C++ files and customize Doxygen configuration files.
Collaborated with subject matter experts to obtain information.
Created templates and updated technical manuals.

Technical Writer

Confidential, Chicago, Illinois

Responsibilities:

Used advanced XML/DITA to create single source API Developer Guides customized for Yahoo and Bing map developer teams.
Instructed teammates on XML/DITA documentation and lead the effort to convert several existing FrameMaker manuals into a repository of reusable XML/DITA content.
Utilized conditional text and oXygen key definitions to generate web-based and PDF outputs from a single source.
Top Prize Winner of Nokia “Hack Week” 2013 for creating an original map application. Led the development of an original mobile application.
Wrote requirements documentation for iOS and Android development projects as well as release notes.

Technical Writer Consultant

Confidential, Chicago, Illinos

Responsibilities:

Created documentation for Confidential companies in the Chicago area, namely Citadel Solutions, Harris Bank, CME Group, and Markit.
Utilized Madcap Flare and original graphics to create the design for all online documentation of Citadel’s Hedgefund Passport suite. Citadel sold the rights to this design to their top client.
Created Harris Bank’s Risk Analyst User Guide and a new electronic source template by retro-design.
Wrote and edited SDK content for the Chicago Mercantile Exchange’s Globex platform and FIX protocol specifications.
Wrote user manuals, online help, requirements documents, quickstart guides, and internal documents for Markit Group Ltd.

Technical Writer Consultant

Confidential, Chicago, Illinos

Responsibilities:

Published a user guide for Abanco’s mobile credit card processing hardware.
Created documentation for B2P’s not-for-profit funding platform.
Wrote API documentation for Dealstruck’s crowd source funding platform.
Published online content for the Smithsonian Air and Space Museum Centennial of Flight website

Technical Writer

Confidential, Chicago, Illinos

Responsibilities:

Wrote and maintained Server Administration Manuals, Software Customization Manuals, and Online Help for the iManage WorkSite MP, MailSite MP, and Office MP documentation content management system.
Generated COM and Javadocs documentation from code.

Technical Writer

Confidential, Chicago, Illinos

Responsibilities:

Wrote the Software Development Kit Overview Guide, Application Programming Interface/Developer’s Guide and HTML readme files for Digitalwork’s server interface.
Wrote HTML Help for the Xpedior Knowledge Portal using MS Word and Robohelp 2000. Wrote end user manuals and edited/formatted solution definition documents, solution architecture documents and internal documents.

Technical Writer Consultant

Confidential, Alexandria, Virginia

Responsibilities:

Edited and prepared proposals for Sysco Solutions.
Wrote the Hicom Telecommuting Server and User Guide for Siemens.
Edited manuals, whitepapers, and graphics for Praxis DOD Satellite documentation and time-transfer modem.