SKILLS:

Adobe Photoshop, PageMaker, In Design, Frame Maker, Illustrator, Dreamweaver, Drupal

Word, Outlook, Excel, PowerPoint, Access, Front Page, Visio, Silverlight, Animation design

Project, Publisher; Schedule +, Exchange, HTML, HTML 5, CSS, XML, ASP.net ADO.net, Access, SQL, RoboHelp

Info Web, Web design and Production - Intranet: SharePoint Server, Info Path, UI experience; SDK

Darwin Information Typing Architecture (DITA), DocBook, API Documentation; E-Commerce;

Home Site, Snag It, online editing, Whiz wig, Information Mapping, Go Live, MS Internet ExplorerMS XP and Vista, MS Outlook; Web programming experience; Java, Procedure writing; API’s

Desktop Publishing-Experience with Web publishing tools and SQL databases; DxStudio/DocStudio.

Content management for Web-based and print-based content; Visual Studio, SDLC; J-Query

Silverlight-created interactive blogs in SharePoint Sites and dynamic graphics; Office 365

Experience designing and developing SharePoint sites; particularly unique and custom design

Tracking, collecting, analyzing site matrices; Web page templates and style sheets

Social networking sites and pages-Twitter, Facebook, and others

WORK HISTORY/EXPERIENCE:

Confidential, Kirkland, WA

Technical Writer / Technical Test Lead

Responsibilities:

• Wrote customer - facing documentation for Confidential Marketing and Help Center
• Web based reference guides for end-users
• Worked on Marketing Content for other areas of the Site

Confidential, Hillsboro, OR

Technical Writer / Technical Test Lead

Responsibilities:

• Wrote documentation for Confidential teams new to the Agile environment
• Highly technical audience / end user
• Technical problem solving for issues in JIRA / Confidential specific
• Technical test lead / Test automation framework design
• Wrote and uploaded several Quick Reference Guides for JIRA
• Researched and developed a wide-ranging reporting and tracking system in JIRA
• Customized the documentation and JIRA (custom coding) per engineer request
• Taught engineers and team members how to utilize JIRA in their projects
• Designed and implemented custom reports for JIRA data

Confidential, Redmond, WA

Technical Writer / Content Manager / Marketing Writer

Responsibilities:

• Wrote and edited documentation for worldwide data center engineers
• Migrated documents from SharePoint to MS Service Now; HTML based
• Marketing Writer- for content and documentation
• Tracking and reporting in TFS (Team Foundation Server) Office 365
• HTML, C# TFS, JIRA, SharePoint, Cloud Services, Azure, Agile, Python
• Wrote and edited numerous documents for team members; adapted for MS Service Now

Confidential, Redmond WA

Senior Technical Writer

Responsibilities:

• Documentation for Developers and Engineers
• Wrote Technical Specifications for new UI / UX Project and online Portal
• Documented several hundred integrations and specifications from Japan-based files
• Researched JIRA conversations form engineers to develop source files / API - C#, HTML
• Confluence, Jira, Agile, MS Virtual Studio, SharePoint, MS Exchange, and Outlook; Report building
• Provided step-by step Technical Specifications for Developers in Engineers to use; Office 365
• Worked in a fast-paced, deadline-driven team environment; Git Hub;

Confidential, Bellevue, WA

Senior Technical Writer / SharePoint Specialist / Content Editor / Marketing Writer

Responsibilities:

• Documentation for Workday IT set up and Business Processes
• Marketing Writer- for content and documentation
• Managed 12 teams in Confidential and human Resources
• Documented several hundred integrations and processes; no guides were present
• Reports, evaluations, meetings with developers and programmers
• Confluence, Jira, Agile, MS Virtual Studio, SharePoint, MS Exchange, and Outlook; Office 365
• Developed and designed SharePoint templates; Report building
• SharePoint design and development-search features, online, collaborative groups
• SharePoint 2013 - Design Manager; documentation with Adobe Frame Maker

Confidential, Kent, WA

Senior Technical Writer / SharePoint Specialist / Content Editor

Responsibilities:

• Creation of new Confidential Database for airspace company projects
• Created training manuals and guides for Developers and Engineers-worldwide
• Implemented several systems using SQL-HTML-DITA-CSS-Python
• Provided Queries for efficient reporting of data
• Implementation of Media Wiki for SQL database
• Assisting Developers with Accessibility issues and solutions
• SharePoint design and development-search features, online; Report building
• Documentation with FAA regulations; API and Open Source
• Developed and designed SharePoint templates
• Migration of SharePoint sites to 2013 version
• Content Management, Delivery, and Editing
• MSTP and MS Style Guide; documentation with Adobe Frame Maker
• Training of Manuals and Help systems for teams and customer use
• Provided training and documentation for Windows 10 upgrade

Confidential, Bellevue, WA

Senior Technical Writer / SharePoint Specialist / Content Manager

Responsibilities:

• Wrote and designed end-user documentation
• Wrote and implemented Integration Guides for Open-RTB and Server-to-Server
• Created training manuals and guides for Developers and Engineers-worldwide
• Windows 8.1 / Office 2013 SharePoint Help Sites
• SharePoint 2013 - Design Manager; UX-UI Development
• Migration of SharePoint sites to 2013 version; Office 365
• Content Management, Delivery, and Editing; API and Open Source, Python
• Wrote and implemented technical specifications for Engineers-Developers
• Analysis of web accessibility issues for end users and Developers
• MSTP and MS Style Guide; Developed and designed SharePoint templates
• Training of Manuals and Help systems for teams and customer use
• Utilized raw source code for development of documentation
• Provided training and documentation for Windows 8 upgrade

Confidential, Seattle, WA

Senior Technical Writer / SharePoint Specialist

Responsibilities:

• Wrote and designed end-user documentation
• Windows 8 / Office 2013 SharePoint Help Sites
• Training staff and participants to use Windows 8 and Office 2013; Office 365
• Developed and maintained online blogs-videos-graphics
• Business process analysis and reporting; documentation with Adobe Frame Maker
• Training of Manuals and Help systems for teams and customer use
• Utilized raw source code for development of documentation
• Provided training and documentation for Windows 8 upgrade
• Workday upgrades and instructional manuals

Confidential, Bellevue, WA

Senior Web / Applications Developer / Content Manager-Delivery

Responsibilities:

• Re-design of company Intranet-SharePoint-including team sites for Strategic Software Alliances
• Visual Studio primary interface (C Sharp)
• Content Management, Delivery, and Editing; API, Open Source, and Python
• Developed and designed SharePoint templates; UX-UI Development; Report building
• Analysis of web accessibility issues for end users and Developers
• Implementation and development of applications
• Documentation with Adobe Frame Maker
• Business process analysis and reporting
• Training of Manuals and Help systems for teams and customer use
• Developed and maintained online blogs-videos-graphics

Confidential, Seattle, WA

Senior Web DeveloperTechnical Writer

Responsibilities:

• Re-design and implementation of company web site www. Confidential .com
• Re-design of company Intranet-SharePoint-including Human Resources Wellness Program and Board of Directors
• Developed and maintained online blogs-videos-graphics
• Visual Studio primary interface (C Sharp); API and Open Source
• Documentation with Adobe Frame Maker
• Wrote and implemented technical specifications for Engineers-Developers
• Analysis of web accessibility issues for end users and Developers
• Oracle application software and database structures, Toad, SQL Plus
• Microsoft SQL-Server 20xx troubleshooting, T-SQL, .NET development, SSIS, Analysis Services,
• SQL Server data replication / Unix/Linux Shell Scripting
• SharePoint Administration / Custom coding; Dreamweaver, Photoshop
• Flash, Java, CSS, HTML, XML, Silverlight, Animation design, Python
• Business process analysis and reporting; documentation with Adobe Frame Maker
• Training of Manuals and Help systems for teams and customer use
• Designed and developed Facebook pages and other social media outlets/ Twitter

Confidential, Seattle, WA

Web Content Technical Writer/ Mobile Content Operations Specialist

Responsibilities:

• Mobile Content Operations Specialist for Confidential App Store
• Content Management, Delivery, and Editing; GitHub
• Created accurate, engaging, grammatically correct, and high-quality merchandising copy
• Custom design and development of Applications for mobile devices (phones and tablets)
• Flash, Java, CSS, HTML, XML, Silverlight, Animation design; Dreamweaver, Photoshop
• Wrote accurate and engaging copy for the digital content; including titles, descriptions, marketing bullet points, technical specifications, and other item meta-data
• Business process analysis and reporting
• Review content post page building for QA issues
• Training of Manuals and Help systems for teams and customer use
• Designed and developed Facebook pages and other social media outlets

Confidential, WA

Technical Writer/ Senior Web Developer

Responsibilities:

• Senior Web Designer/ Developer / Project Manager for E commerce and Audience target campaigns
• Completed Start guides, Common procedures documents, and User manuals
• Custom design and development of web sites; Flash, Java, CSS, HTML5, XML, ASP.net, Animation design
• UI experience with project; production and training of style guides and user manuals
• Content delivery management, customer service support; E Commerce
• Used Drupal for project; GitHub; API and Open Source; UX-UI Development
• Wrote and implemented technical specifications for Engineers-Developers
• Analysis of web accessibility issues for end users and Developers; Report building
• Created and implemented Test and Target campaigns
• DITA-XML-HTML content management
• Review content post page building for QA issues
• Training of Manuals and Help systems for teams and customer use;
• Documentation with Adobe Frame Maker
• Social networking and sites; development of company Intranet, Dreamweaver, SharePoint, Java

Confidential, Redmond, WA

Senior Web Designer/ Technical Writer

Responsibilities:

• Web developer and Producer for 5 new and existing Websites, both intranet and extranet
• Custom design and development of SharePoint 2010 sites to look unique to each team
• Coordinate with all production/development resources to ensure that they are in alignment and ready for final development and posting/launching
• Analysis of web accessibility issues for end users and Developers
• UI experience with project; production and training of style guides and user manuals
• Content management, customer service support; MS Office Suite;
• Silverlight- created interactive blogs in SharePoint Sites and dynamic graphics
• Designed, developed, and published new Info Web/ SharePoint site for team; Dreamweaver, Photoshop.
• Power Point Presentations-Created and Presented
• HTML, XML, Flash, Silverlight Animation design Java Script, CSS coding and development of web components
• Developed and implemented user guides-print and manuals for staff training and clients use
• End user documentation and support; DocBook, RoboHelp
• Policy and procedure analyses

Confidential, Issaquah, WA

Senior Web Designer/ Technical Writer

Responsibilities:

• Web Developer/ Designer for Communications and Advertising Department
• UI experience with project; production and training of style guides and user manuals
• Java and Flash components; Silverlight, Animation design
• Content customization for web and channel; Web content writing; GitHub; API and Open Source
• Manage the process of finalizing content so that it is ready for web page building (word document version)
• Ensure content if final in terms of editing, style, web fit, legal approval by content owner, formatted so that is easily ready for page building, meta-data, and any related descriptions
• Designed, developed, and published new Info Web/SharePoint site for team
• Power Point Presentations-Created and Presented
• HTML, Flash, Java Script, CSS coding and development of web components
• Developed and implemented user guides-print and manuals
• End user documentation and support, customer service support online and phone
• Policy and procedure analyses

Confidential, Bellevue, WA

Technical Writer/Content Editor

Responsibilities:

• Technical Writer/Content Editor for Communications and Contracts Department
• Procedure writing and Graphic design-In-Design and Photoshop
• Formatting and construction of technical contacts for company
• Developed and implemented user guides-print and online
• Training for users of contract documentation
• UI Experience with documents and projects
• End user documentation and support
• Power Point Presentations-Created and Presented
• Office duties and management
• Production and training of style guides and user manuals

Confidential, Redmond, WA

Web Developer / Technical Writer

Responsibilities:

• Writer/Editor for MS Marketing, and Legal Policies Business Group
• Documentation work for End-users as audience and developers as team members
• On-line search and banner Ads and Help systems content management
• Developed and managed Windows Vista Intranet/
• Analysis of web accessibility issues for end users and Developers
• Release of windows Vista-Project Management from start to finish
• Product release schedule with a fast pace for deadlines and high visibility
• Internet site developed on Home Site and Dream Weaver with HTML, Java
• SharePoint, Info Web, InfoPath, Home Site, Dreamweaver; DocBook, RoboHelp; SQL, Silverlight, Animation
• Used Drupal for project; GitHub
• Administrative office duties: MS Office Suite
• Power Point Presentations-Created and Presented
• Demonstrated experience in developing and driving the successful implementation of SharePoint 2003 WSSv2/
• Team Site solutions in cooperation with business customers, from assessment to deployment, with experience across the SDLC.
• Experience with SPS and SharePoint WSSv3/MOSS 2007
• Microsoft Visual Studio Team Suite, Perforce, Wiki Tools

Marketing Specialist/Administrative Assistant

Confidential

Responsibilities:

• Managing and Development of several SharePoint Sites in company
• Intranet and internet for communications from corporate headquarters to sales field.
• Newsletters, documents, and emails updated and written daily.
• Editing of all corporate communications; web development.
• Marketing brochures and flyers-development, design, and presentation,
• Database management for worldwide email group lists
• Release of new Project-Alias 360 for EPG HQ

Confidential, Seattle, WA

Development Associate/ Executive Assistant/ Web Developer

Responsibilities:

• Design and implementation of Corporate Sponsorship Brochure and Marketing package for National Youth Congress,
• A national youth program promoting youth voice, service, education, and internships
• Site includes extensive Java, HTML, ASP.net and Flash in the design
• Coordination of appointments, meetings; managing multiple calendars, arranging travel arrangements, conference calls, and large meetings.
• Communicate between office executives and grantees; coordinate and schedule RFP timelines
• Compiling and processing expense reports and budgets; documentation with Adobe FrameMaker
• Edited and formatted all presentations and documents-print and web-based
• Fund raising for youth programs at the local and national levels.
• Cultivated corporate contributions, grants, sponsorship, donations

Confidential, Seattle, WA

Development Manager/Strategic Planning

Responsibilities:

• Fund Raising for non-profit organization
• Grants and contributions, event planning and marketing
• Fundraising totaling over $1,650,000.00
• Complete planning and implementation of Fundraising Events: Corporate sponsors, reservations, speakers, catering
• Public policy planning and advocacy
• Grant writing, Fundraising Events, Corporate contributions, Major gifts