Senior Technical Writer Resume New York, NY - Hire IT People

SKILLS:

Microsoft Applications: Word, Outlook, PowerPoint, Visio, Excel, SharePointOther Applications Photoshop, RoboHelp, Snagit

Operating Systems: Windows and UNIX

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Technical Writer

Responsibilities:

Updating global documentation for Office of Information Communication Technology.
Using Trello, One Drive, and Jira.

Confidential, New York, NY

Senior Technical Writer

Responsibilities:

Used Microsoft Project, Visio, Excel, and PowerPoint to document process flows of data feeds for loans and deposits in Liquidity Risk Management Dept.

Confidential, New York, NY

Senior Technical Writer

Responsibilities:

Responsible for updating 19 procedures to comply with the revised Information Security Policy for review by SMEs, governing committees, and Board of Directors.
Created 200 - page Training Manual.
Created Chelsea Intranet for event management and communications to staff.
Designed Excel Flowchart.
Updated PowerPoint presentations, user guides, and software manuals.
Introduced a Quick Reference for new hires.
Created website for my acupuncturists -- including video introduction, articles, and blog.
Optimized on phone platform.

Confidential, New York, NY

Senior Technical Writer

Responsibilities:

Responsible for updating 19 procedures to comply with the revised Information Security Policy for review by SMEs, governing committees, and Board of Directors.
Edited Information Security policies and procedures to ensure compliance with regulatory standards.
Edited User Acceptance Tests.
Created Excel, Visio, and PowerPoint presentations for senior management.

Confidential, New York, NY

Technical Writer / Editor

Responsibilities:

Edited19 risk management procedures to comply with new Information Security Policy for review by SMEs, governing committees, and Board of Directors.
Created a PowerPoint presentation to support passage of 2 bills.
Converted presentation to a 1-hour video posted on Natural News.TV now seen by over 4,000 viewers with a 5-star rating.

Confidential, Jersey City, NJ

Technical Writer / Editor

Responsibilities:

Created policies and procedures to comply with Confidential .
Worked with Operations team to create Run Book.
Used Snagit to enhance documentation.

Confidential, New York, NY

Senior Technical Writer

Responsibilities:

Used Visio to create multi-page “book” documenting trading system.
Used Excel 2007 for various projects.

Confidential, Jersey City, NJ

Technical Writer / Editor / Project Manager

Responsibilities:

Created Release Summary and Release News to document software changes.
Chaired international Conference Calls for event management and communications.
Invented project management tool to facilitate group collaboration.

Confidential, Jersey City, NJ

Senior Technical Writer

Responsibilities:

Interviewed SMEs to document reconciliation procedures.
Created documentation and PowerPoint presentation to train staff on use of new HR application.
Used RoboHelp to create extensive online help system.

Confidential, Brooklyn, NY and Jersey City, NJ

Senior Technical Writer

Responsibilities:

Documented Information Access Management software.
Designed user guides and reference manuals.
Prepared PowerPoint presentations for the Engineering Department.
Introduced a Quick Reference format.

Confidential, New York, NY

Technical Writer / Editor

Responsibilities:

Edited and created technical documentation, procedures guides, and user guides.
Helped create risk management and compliance guide.
Introduced Quick Reference to help IGM market products on the internet.
Designed marketing materials.

Confidential, New York, NY

Senior Technical Writer

Responsibilities:

Edited and created end-user and administrative guides.
Edited documents created by business analysts.
Created user guides, marketing brochures, and training materials for the Training Department.
Used FrontPage to create online surveys.
Created new template for the AccessXP Training Manual.

We provide IT Staff Augmentation Services!

Senior Technical Writer Resume

New York, NY

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship