Technical Writer Resume

SUMMARY:

Technical Writer, Procedures Analyst, Editor, and Grant Writer in multiple industries and multiple types of work environments.
Industry experience includes nonprofit, manufacturing, government, financial, engineering, information technology, service, and media sectors.
Formal training and volunteer work in the nonprofit sector.
Adept at communicating and working with Subject Matter Experts (SMEs) and developers to publish online and print documentation.
Able to work as a team player and work independently.
Skilled in planning and managing projects, including scheduling, project tracking, document management, and change management.

COMPUTER SKILLS:

Authoring/general tools: Microsoft Office Suite (Word, Excel, PowerPoint, Project, Outlook); RoboHelp; Doc - to-Help.

Desktop Publishing: FrameMaker; other Adobe applications; Visio; PhotoShop; Snagit.

Other Software Applications: Internet software; AccuRev; Visual SourceSafe; SourceForge; HTML; online meeting software (LiveMeeting, etc.); SharePoint; Web publishing tools.

PROFESSIONAL EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

Providing documentation support for dental equipment service guide including content development, technical reviews and approval, and publication.

Tools: used: InDesign, Adobe FrameMaker, and Acrobat Pro.

Technical Writer

Confidential

Responsibilities:

Provided documentation support for product software release notes including content development, technical reviews and approval, and publication in a 30-day release cycle.

Tools: used: JIRA, SharePoint, AccuRev (version control), Adobe FrameMaker, and Acrobat Pro.

Technical Writer

Confidential

Responsibilities:

Worked on a team of contractors to publish D1X design and operations documentation.
This work involved working with team engineers to gather site-specific information, working with equipment drawings, and using Confidential ’s content management system to process documents.

Technical Writer

Confidential

Responsibilities:

Provided documentation support for network segmentation development group in IT Department.
Coordinated meetings and recorded minutes.

Tools: used on the job: SharePoint, Excel, scheduling software, PowerPoint, Adobe PageMaker, and Visio.

Technical Writer

Confidential

Responsibilities:

Assigned to updating end user documentation for Confidential products.
This job required use of FrameMaker and Adobe Acrobat Professional for internal reviews.

Technical Writer

Confidential

Responsibilities:

Heavily involved in designing Web and HTML help systems for end users of Natural Resource Information System (NRIS) software.
Worked one-on-one with developers to create and install online help.
Participated in formal beta and integration testing with teams from several states.
Worked on six major projects, providing editorial support, testing support, training other writers, or assisting SMEs in using software.
Used various teleconferencing and online conferencing tools.

Technical Writer / Senior Documentation Specialist

Confidential

Responsibilities:

Analyzed, wrote, and published banking procedures that met strict compliance and usability requirements for the Confidential.

Technical Writer/Editor

Confidential

Responsibilities:

Documented collection agency software developed by Confidential .
Worked with project managers and SMEs.

Technical Writer/Editor

Confidential

Responsibilities:

Published data for server/network assets for corporate turnover.
Developed search methods and published the documentation.

Technical Writer

Confidential

Responsibilities:

Planned and delivered product documentation in a team environment using a phased development lifecycle.
Produced project plans for the deliverables. Reported status and worked with team and project managers.

Technical Writer

Confidential

Responsibilities:

Developed user training documentation for this truck manufacturer.
Member of a software development team. Produced user guides and self-paced training guides, and Web presentations. Used Visio.

Technical Writer

Confidential

Responsibilities:

Worked with developers and managers to produce user publications for financial software.
Developed formal documentation standards.

Technical Writer

Confidential

Responsibilities:

Published printed and Web-based training material for their data warehousing software development group.

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