Technical Editor/Writer Resume

RELEVANT SKILLS:

Strong organizational skills Strong research skills Agile and Waterfall experience FrameMaker SnagIt MSTP/Chicago/AP style guides Adobe Suite Experience using several Content Management Systems including Confluence, Team Foundation Server, Documentum and SharePoint Disaster Recovery Experience Windows Server 2008 Windows 3.1 - Windows 10 Product Studio MCP Office including Visio & SharePoint Visual SourceSafe Visual Studio WebHelp RoboHelp WinHelp HTML/XML/C++/Java, Arbortext/XMetal/Epic Editor, DITA Authoring XWiki SoapUI, QuickSilver

PROFESSIONAL EXPERIENCE:

Technical Editor/Writer

Confidential

Responsibilities:

Supported the Boeing 787 design team by creating manuals and end-user handbooks from engineering drawings. Translated Rational Rose model data into Visio flows and technical documentation. Award given in recognition of support to the project
Created maintenance manuals for the C17 based on engineering drawings and material supplied by Subject Matter Experts (SMEs)
Liaised with SMEs to produce a server/computing national disaster recovery manual. Special recognition given for updating and incorporating advanced techniques into the documentation
Wrote various hardware/software network infrastructure process and procedures utilizing multiple formats, including flowcharts and step-action tables, to ISO 9000 standards. Liaised with various departments to prepare estimates, create project and document plans, and maintain project schedules. Supplied and researched story ideas, interviewed department heads, designers, system engineers, and clients prior to story preparation
Wrote engineering and end-user manuals for a new Intel wireless 5G initiative based on engineering material and information supplied by SMEs
Edited and authored engineering manuals for a UAS aircraft to Confidential / Confidential specifications using MS Word, Arbortext, Adobe Suite and several internal libraries/content management sites
Created compelling Sales Bulletins (SBs), PowerPoint presentations, engine, connected aircraft and avionics Requests for Information (RFIs), and Requests for Proposals (RFPs) for national aerospace company. Successfully submitted three winning, multi-billion dollar proposals for several international aerospace corporations in 2016. Content libraries regularly managed included SharePoint, Confluence, and Documentum
Edited and authored engineering installation guides for a global network infrastructure upgrade to Nike’s infrastructure with MS Office 365, Adobe Suite, an internal wiki, SharePoint, and Confluence. Duties included meeting with respective external appliance vendors, engineers, internal Nike engineers, program managers, and other Subject Matter Experts. The final handbook was released to stores, headquarters and showrooms globally
Liaised with mathematicians, scientists, program managers, developers, testers, and architects to author captivating, yet technically correct white papers and graphics based on Artificial Intelligence/Machine Learning methodologies in an Agile environment for the Intel corporation
Created a company-wide Disaster Recovery Plan that included schematics and manuals in an SDK/Agile environment using Risk Assessment Analysis and the Archer dbase
Developed and implemented group style guidelines, documentation standards and templates for an international airline
Maintained an internal Wiki in conjunction with the Confluence and Team Foundation Serve management systems
Researched, wrote, and edited web services documentation, start-up guides, product, and marketing material for external clients. Coded scripts in C++ for testing and use in technical documentation
Wrote Data Quality Knowledge Base Management Improvement content for Windows SQL 11 in DxStudio (DITA/XML)
Worked with Microsoft SMEs to document various methods used by Microsoft to protect networks, computers, programs and data from attack, damage or unauthorized access to the company infrastructure
Web copy-editing and validation of XML code in new and existing Microsoft documentation using DxStudio (DITA-based internal app). Created Operation Guides and User Manuals
Worked with Systems Management Server (SMS)/Microsoft Business Solutions team. Created Visio flows, created and edited online help files using compiling software, tracked and solved “bugs” in existing documentation, developed end-user documentation, created scripts, and drafted QA material for use by testers
Produced web-based technical and creative material for Windows sites.
Updated and edited HTML files preparatory to web publication. Provided and edited graphics. Supplied and researched story ideas. Interviewed department heads, designers, marketing personnel, and clients prior to story publication
Wrote processes and procedures detailing the driver process from inception to delivery through Windows Update. Material included extensive Visio flows
Created Windows Server/Advanced Server end-user documentation with special recognition accorded for producing quality, complex documentation accurately and with simplicity

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship