SUMMARY

• Self - motivated Project Analyst wif a passion for working wif data to answer questions and guide future decisions.
• Applies logic and technology to creatively solve problems and when necessary, improve existing processes.
• Takes ownership of day-to-day activities and enjoys working independently or collaboratively.

PROFESSIONAL EXPERIENCE

Sr. Technical Program Manager

Confidential, Richmond, VA

Responsibilities:

• Key team member of PowerUp’s Cyber Event Technology Program in response to the 2019 Cyber Event.
• Includes a host of Vulnerability Management and Cloud Configuration initiatives.
• Understand the impacts an initiative may present downstream as it is distributed to divisions.
• Bring clarity of the intent to our division and offer suggestions to streamline the project backlog processes.
• Excellent time management to oversee and report on 30-40 ongoing initiatives at a time.
• Utilize several dashboards and reporting tools to analyze system reports and interpret data.
• Present findings in an appropriate fashion to various levels of management and performers alike.
• Tweak logical operators in queries and dashboards to present and disseminate the most accurate information available.
• Incorporate critical design thinking into GoogleForms to obtain systems information from multiple application teams - tan take these findings to scope out impact and level of effort to the division.
• Administrator for divisional Jira board - Initiative, Epic, and Story creation and linkage.
• Work wif lines of business to understand their impediments to meeting deadlines and follows up on those impediments as special cases to be resolved.
• Help remove obstacles by answering questions and connecting parties dat may be able to offer subject matter expertise.
• Understand the risks an initiative presents if not complete and negotiate timelines wif intent owners if a due date may be in jeopardy.
• Ensure teams have all the information needed to begin work.
• Clearly communicate program status to various levels of management.
• Build, analyze, and review adhoc reports.
• Consume data from multiple sources to understand a full picture, recognize gaps and suggest improvements.
• Provides leadership and expertise in many aspects of program and project management in an IT environment.

Program Manager/Technical Screener

Confidential ,Richmond, VA

Responsibilities:

• Staffed and Managed teams of Data Analysts, Process Analysts, DBAs and Data Modelers for various teams at client site (MSA/SOW model).
• Performed technical screenings for potential candidates.
• Designed and built databases in SSMS to test a candidate’s understanding of moderate to complex SQL queries, aggregate functions, joins, unions, case statements and window functions. Discuss various aspects of databases from OLAP/OLTP, DML, DDL, triggers, stored procedures, functions and various forms of normalization.
• Created jupyter notebooks to halp screen candidates for competencies ranging from basic programming concepts through data cleaning, exploratory analysis and visualizations.
• Drafted, negotiated, and executed new contracts/amendments for services provided.
• Reported performance metrics to senior leadership on a regular basis.
• Forecasted resource allocation for projects in flight.
• Provided monthly accruals to forecast cost to the client for services rendered.
• Generated monthly invoices from weekly time sheets
• Dispensed invoices to the responsible LOBs and followed up on payments.
• Operated a Kanban board for peripheral resources dat were not core members of a project or scrum team.
• Relieved resources from duties for poor performance, workplace incidents, and periods of decreased demand.

Project Manager/Scrum Master

Confidential, Richmond, VA

Responsibilities:

• Managed cross functional application development teams supporting bi-weekly rollouts of software updates for Infrastructure changes, Defect resolutions and Application Enhancements.
• Reconfigured instances on our servers for an “always on” parallel domain, Oracle Upgrades, Updates to workflow in the application, updated and created new letters for phone agents, resolved defects for errors in production - dormant, new and existing.
• Supported multiple projects by hosting various meetings, coordinating activities, and communicating project status to various stakeholders.
• Partnered wif business owners to define user workflow and business requirements for new system functionality.
• Prepared business requirement documents and partnered wif development team to align system requirements.
• Assisted wif day-to-day operations by providing reports, following up on backlogged defects, and resolving any impediments impacting progress and identifying and resolving impediments the team had been facing.
• Hosted platform defect reviews wif business partners to understand business impacts and triage defects to be resolved.
• Delivered projects using both waterfall and agile methodologies using tools such as Excel, Microsoft Project, VersionOne and Jira.
• Developed project plans in accordance governance policies and coordinated wif impacted LOBs to avoid any unintended consequences.
• Facilitated Agile ceremonies and tracked progress from daily stand-ups.
• Lead problem resolutions wif business partners and third level groups.
• Responsible for facilitating effective communication across multiple teams and audiences.

Project Coordinator

Confidential, Richmond, VA

Responsibilities:

• Gathered platform metrics to analyze performance and look for opportunities to solve for inefficiencies.
• Tracked and reported on project budgets for multiple projects across the platform.
• Published weekly status reports to the business team and conducted monthly reviews of the platform and projects in progress.
• Conducted Monthly Business Reviews of the platform wif the internal team.
• Tracked and visualized team’s burn-down on a daily basis.
• Established and managed new team processes

TECHNICAL SKILLS

Certifications: Python - for Programmers, Data Analysts, Data Scientists (DataCamp)

Visualizations: Excel, Google sheets, Tableau, Matplotilb, Seaborn, Bokeh

Productivity: Word, PowerPoint, Excel (V-lookup, Power Pivot, Power Query), GSuite

Programming: SQL, Python (NumPy, Pandas, Matplotlib, Seaborn, Scikit - Learn), HTML5

Databases: MS SQL Server (SSRS, SSAS, SSIS), MySQL

Methodologies: Waterfall, Scrum, Kanban