Senior Operations Non-commissioned Officer Resume
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PROFESSIONAL SUMMARY:
- Highly proficient at drafting, writing, and editing material for training, service bulletins, operations, illustrated parts, maintenance manuals and related publications in print or electronic media.
- Expert, highly organized and accustomed to producing excellent copy on short deadlines. Process and detail - oriented self-starter with experience collaborating with a team or subject matter experts.
- Veteran proofreader with over nine years’ experience that consistently delivers timely and highly accurate work. Able to independently learn and perform complex, detailed processes Comfortable with a variety of writing, editing, and proofreading technologies; highly computer literate and current hold a TS-SCI DoD Clearance (reissued Feb2018)
TECHNICAL SKILLS
- Technical Writer ISO Auditor
- Training Instructor
- Personnel Manager
- Adoe Creative Cloud
- Right Hemisphere
- LM Aero ATM (SGML)
- Adobe Professional Suite
- Adobe Photo Shop
- Adobe Illustrator
- MS Office Suite
- Java Microstation
- Sharepoint
- Smart Schematic Technology (SST)
- ArborText Editor
- SmartTeam
- SGML/ HTML/ XML
- Contenta
- AutoCAD
- Turbo CAD
- PageMaker
- FrameMaker
- Dreamweaver
PROFESSIONAL EXPERIENCE
Senior Operations Non-Commissioned Officer
Confidential
Responsibilities:
- Proof, edit and process all evaluation reports (unit and section), SOP, and SOGs for consistency, level of readability, proper style, format, spelling, grammar, and proper incorporation of data.
- Perform quality edit on unit technical documentation, guidelines, bulletins, supplements that have been created or revised.
- Function as Operations Manager and Coordinator during training events and assess information content, determine impacts and identify skill gaps of subordinate elements.
- Evaluate, lead, and supervise instruction of training programs; this includes courses that are instructor-led and/or E-learning.
Senior Technical Writer
Confidential, Marietta, GA
Responsibilities:
- Integrate customer Change Requests and updates into Illustrated Parts Breakdown, Job Guides, Flight Manuals, Checklists, Fault Isolation, and General System TCTOs within the LM Aero C5M and C130J groups.
- Develop, validate, and maintain organizational level technical publications for on- equipment maintenance.
- Implement military specification requirements and logistic support concepts through an understanding of logic flow.
- diagrams, wiring diagrams and schematic diagrams.
- Technical document design / development of customer specific systems and aircraft mod, including API documentation.
Technical Writer / Project Manager
Confidential - Rincon, GA
Responsibilities:
- Issue Requests for Information to potential raw materials vendors and evaluate responses for viability and costs then review proposal for accuracy and readability.
- Drive and monitor ISO Audits per Quality Assurance audit program and QMS Procedure within applicable standards.
- Develop, review, validate manufacturing and quality processes and procedures through life cycle of documents.
- Documentation control, including development, proofing, editing, registering, posting, change orders and maintenance.
- Interface with customers to address SCAR, Deviation Notices, Project Cycle, scheduling, and invoicing.
- Develop and evaluate manufacturing process and systems training programs; primarily instructor-led and hands-on.
- Develop infographics such as diagrams, screenshots, workflows, graphs, etc. job-aids, processes, and training.
Senior Technical Writer
Confidential, Savannah, GA
Responsibilities:
- Consult customers and Engineering Department to identify current data to develop and update G650 Wiring Diagram, Avionics Manuals, Fault Isolation, System Manuals and Aircraft Job Guides.
- Work within Department to affect the project / revision cycles of Wiring Diagram and Fault Isolation manuals.
- Within a team, develop G650 WDM, FIM and AMM from blueprints and Engineering Orders.
- Proof updates for accuracy, using knowledge of tools/ test equipment, maintenance procedures and aircraft standard practices.
- Proof technical publications for consistency, level of readability, spelling, grammar, proper style, format, and proper incorporation of customer or engineering source data.
- Develop products for systems use, API documentation, operations, product testing, and project management.
- Use quality checks and audits to ensure documents created or revised by group writers and graphics from illustrators adhere to appropriate commercial specifications and department guidance.