CAREER SUMMARY:

• An Aviation Maintenance Subject Matter Expert with over 40 years’ of diversified experience in aviation matters such as, technical writing and business analysis, aircraft inspection & maintenance, production control, and AMT instruction. Bachelor’s Degree in Aeronautics.
• Prepares Method Sheets, ACSS work cards and other supporting documents to communicate complex and technical procedures more easily.
• Developed, gathered, and disseminated technical information among customers.
• Highly trained with hands on experience on Boeing 747 - 400 flight management system and Boeing 777 aircraft fly-by-wire systems.
• Troubleshoot and repairs Line Replaceable Units (LRU) as required by maintenance practices. Fabricates and repairs electrical component wiring Harnesses. Removes and replaces circuit board components such as resistors, capacitors, diodes and transistors.
• Manage personnel and material resources, identifying and mitigating risks and using time efficiently to meet organizational goals; ensured the safe use and operation of ground handling equipment and vehicles and accounted for equipment and supplies valued in excess.
• Direct and motivate key personnel and delivered specialized training to achieve high level of professionalism; deployed internationally in support of special operations missions. Instrumental in training, evaluating, motivating, and developing aircraft technicians providing podium instruction.
• Communications Skills: Well-developed communications and interpersonal skills; at ease interfacing with management and colleagues and highly responsive to customer concerns and requests for information.
• Computer and Information Systems: Microsoft (MS) Windows Operating Systems; MS Office (Word, Excel, PowerPoint, Outlook, and Internet Explorer), Adobe Acrobat Pro.

STRENGTHS AND EXPERTISE:

Maintenance Support Program Management Resource Management Customer Service Process Improvement/LEAN Leadership/Training Systems Analyst Quality Control Systems and Procedures

PROFESSIONAL EXPERIENCE:

Technical Writer/Analyst

Confidential, Atlanta, Georgia

Responsibilities:

• Performed SME level analysis of Aircraft Maintenance Documentation System (AMDS); duties included Aircraft Support (ACSS) work card and Method Sheet creation, review and editing.
• Assisted in the revision and publishing of over 800 Aircraft Maintenance Method Sheets.
• Performed technical analysis of over 8,700 fleet rotable and recoverable components by conducting research in systems such as Sceptre, OTIS, Corena, and CESCA.
• Expertly install, diagnose, troubleshoot, maintain, and repair hydraulic, pneumatic, heating, cooling, avionics/electrical harnesses, instrumentation and flight management systems.
• Modify systems, components, and assemblies, build-up engines as needed, and address malfunctions in aircraft avionics (electrical systems specifically), landing gear, flight surfaces, engines, and auxiliary power units to ensured optimum quality and flight safety.
• Operate ground equipment and vehicles, safely move aircraft to various locations and position and secure aircraft in preparation for maintenance and repair operations.
• Repair, replace, and rebuild avionics line replaceable units (LRU), wiring harnesses, rigged flight controls, replaced plumbing and hydraulic units, using a variety of hand and power tools.
• Read and interpret manufacturer and company maintenance manuals, service bulletins, electrical schematics, engineering data, and other specifications to determine feasibility and methods of repair or replacement of defective components.
• Astutely apply aircraft ground handling and line maintenance safety procedures, observing and enforcing company and FAA rules and regulations and employing aircraft standards, directives, specifications, and regulations.
• Resigned position due to relocation to Georgia

Maintenance Technician

Confidential, WA

Responsibilities:

• Conducted ongoing technical training and personal development classes for C-17 aircraft maintenance technician personnel, conducted orientation sessions, and provided on-the-job training to ensure qualification of all AMT trainees.
• Conferred with management to identify training needs based on projected production processes, changes, and other factors and developed and organized associated training manuals, visual aids, and other training materials.
• Developed and implemented testing and evaluation procedures, evaluated trainee performance and the effectiveness of the training program, and provided recommendations for improvement.
• Compiled a list of training task that could be accomplished on the simulator versus using an actual aircraft, resulting in reducing initial training time for maintenance personnel by 128 hours and eliminated downing an operational aircraft for ground training.

Program Manager

Confidential, Dover AFB, DE

Responsibilities:

• Managed aircraft maintenance program and provided program management expertise in the training of maintenance technicians and additional personnel to ensure qualified personnel and mission-readiness.
• Provided ongoing ground instruction qualification and evaluation of assigned and attached maintenance technicians.
• Monitored training activities (qualification programs and upgrade training), ensuring all requirements were met, performed program evaluations, and recommend corrective actions to address issued and improve operations.
• Accurately maintained all training and evaluation documentation for squadron crewmembers and prepared special reports such as aircrew trend analysis reports for Headquarters Air Force Special Operations Command.