Technical Writer Resume Fairfax, VA - Hire IT People

SUMMARY:

I have 8+ years of experience in lecturing, facilitating and technical writing modules (information technology) that support the whole SDLC from requirement gathering to implementation and have a firm understanding of not only the deliverables but the variety of tools and applications available for adoption networking and security needs.
I have a firm understanding of ISO9001:2008 and have participated in the implementation of a quality management system for document control for our organization.
I designed and developed National Practical Assessments (Systems Analysis & Design) for the years, 2016, 2017 and 2018. For 6 years I worked in the simulation laboratory supporting various learners IT projects and testing software projects emphasizing document version control.
As a technical consultant I managed various IT implementation projects such as the Quality Management System (ISO9001:2008) for document version control of all support documents and Blackboard learning management system for our Organization, among others.
For three (3) years I have trained in various data analysis applications with dashboards that include Advanced Excel, OBIEE (ETL, RPD, Weblogic, Analysis, Management and Security), BI Publisher, etc.
I have 6 years facilitating learning solutions that comprised of presentations, simulations, technical writing instructor guides for systems development projects, curriculums, course outlines, and training design specifications for courses such as IT service Management based on the ITIL framework.
I supervised more than fifty mini - research projects in IT and business. I co-authored three conference papers. One on E-Business Projects Implementation, the other on Enterprise Architecture Implementation and the other one on Public Enterprise Resource Planning systems. I have also published a journal based on my research findings. I have interest in information/data management in the Information Systems Analysis and Design.

EMPLOYMENT HISTORY:

Confidential, Fairfax, VA

Technical Writer

Responsibilities:

Application development for a Healthcare Insurance Organization.
Project coordination ( the whole SDLC)
Designing, writing and editing user support and training documentation
User training for installation, modification and documentation of various system applications
Quality analysis and user acceptance testing

Confidential

Senior Information Technology Specialist

Responsibilities:

Special IT Projects Technical coordinator (Quality Management System consultant)
Courseware development (Technical Writer) and online examinations designing and moderation
Lecturer s guides development for IT modules (Systems Analysis & Design, Systems Development and Information Technology Service Management)
Training lecturers for IT Service Management, Systems Analysis & Design and IT Audit

IT Laboratory Manager (IT projects mentor)

Confidential

Responsibilities:

Facilitating modules such as: Ms Office Package, Systems Analysis (OBIEE - ETL, RPD, Weblogic, Analysis, Networks and Security), Project Resource Management, Systems Analysis and Design (Agile Methodology - Scrum), (Java programming) & Informatics Modules, Intro to SQL and Project Management (Ms Project).

Confidential

Technical Writer

Responsibilities:

Courseware development for Business Information Systems and Systems Analysis and Design
Examination processing officer
Managing and supervising lecturers and lecturers.

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Technical Writer Resume

Fairfax, VA

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