SUMMARY:

• A professional with unmatched ingenuity and resourcefulness. Diverse experience in supporting multidisciplinary initiatives to include: writing, performing research and support for large government and private industry organizations; as well as administrative, communications, event planning and outreach related support.
• Highly skilled in planning and coordinating, managing projects, supervising employees, writing, proofreading, editing, and applying creative approaches to projects.
• Consistently demonstrates the ability to lead, work independently or as an integral part of a team, while managing multiple tasks and working under pressure.
• Determined to utilize expertise to acquire a career where said skills and abilities will be further developed and challenged.

TECHNICAL SKILLS:

Languages: HTML

Programs: MS Office Suite, Adobe FrameMaker, PageMaker, Illustrator, Corel, Visio, SnagIt, SharePoint

Databases: Lyris ListManager, Access, PIPS, eQIP, GovTrip, Defense Travel System, CPOLSD, FileMaker Pro, HRIS, Google Scholar

Operating Systems: Windows NT/XP/2000/Vista

PROFESSIONAL EXPERIENCE:

Confidential, Ft. Belvoir, VA

Technical Writer

Responsibilities:

• Provides documentation support for technical management plans, status reports, meeting minutes, test plans, test scenarios, IA documents, s of Networthiness (CON), Privacy Impact Assessments (PIA), System Interface Agreements (SIA), Standard Operating Procedures (SOPs), Strategic Security Plans (SSPs), and other documents.
• Serves as an integrated product team member evaluating impact to documentation by hardware changes requested of manufacturers or military users.
• Modifies and updates engineering drawings and diagrams in accordance with hardware updates and US Army standards.
• Researches and compiles technical data for use in various operation and maintenance manuals, materials, installation guides, white papers, monthly status reports (MSR) and other technical documentations.
• Interviews Technical IT Developers, Engineers and Business Systems Users (end users) and collect that info into a clear and precise document.

Executive Assistant

Confidential

Responsibilities:

• Prepared reports, memoranda, requests for personnel actions, policy documents and other forms of technical correspondence while adhering to US Department of Defense (DoD) regulations and standards.
• Prepared domestic travel arrangements, briefing materials, and processes travel vouchers.
• Managed and maintained executive schedule in addition to preparing a daily briefing packet.

Confidential, Annapolis, MD

Desktop Publisher

Responsibilities:

• Maintained multiple schedules and prepared briefing materials for six weekly/monthly committee meetings.
• Acted as liaison between upper management, clients, contractors, and committee members.
• Performed administrative tasks to include: filing, desktop publishing, records verification and event planning.

Confidential, Laurel, MD

Research Associate

Responsibilities:

• Responded to ad - hoc program staff requests, including assisting in event coordination, the development of presentations and the research, writing, and organization of technical information.
• Maintained and catalogued research via use of literary publication citation tools.
• Researched, developed, organized, wrote and edited complex technical, regulatory, and administrative agency documentation; including fact sheets, PowerPoint presentations, technical reports, print/radio ads, biographies, brochure graphics, web content, briefings, procurement requirements, instructional materials, talking points, weekly articles, policy statements, Freedom of Information Act (FOIA) responses, responses to Congress, and agency/industry stakeholders.
• Worked closely with developers to determine content for software and respective technical documentation.

Confidential, Washington, DC

Executive Assistant

Responsibilities:

• Prepared reports, memoranda, requests for personnel actions and policy documents and other forms of technical correspondence.
• Monitored, tracked, and followed up on high priority controlled correspondence addressed to the Vice President of the United States ensuring that information relayed to constituents was clear to technical and non-technical personnel.
• Managed the operation and use of Lyris ListManager database, which is a vehicle for distributing and analyzing technical, federal policies, in coordination with ten nationwide regional administrators.

Confidential

Human Resources Employment Supervisor

Responsibilities:

• Edited functional descriptions, system specifications, user manuals, special reports, or any customer deliverables and documents.
• Resolved problems and reviewed work product for accuracy in the Human Resources Information System database.
• Managed projects providing access to employees’ human resources files, often for verification of employment requests.
• Supervised administrative support activities for recruitment,, classification and other Human Resources programs.

Confidential, Hyattsville, MD

Associate Investigator

Responsibilities:

• Researched and conducted interviews for writing technical reports of investigation regarding security clearance applicants.
• Gathered, analyzed, translated and evaluated authenticity, veracity and pertinence of technical data and records collected.
• Independently assisted in completing US Government background investigations with a concentration on Official Personnel Folders and Security files requiring database record searches, passport and birth record write-ups, and updating law checks.
• Participated in streamlining task forces geared toward company growth and productivity.
• Collaborated to write monthly newsletter, flow charts, position descriptions and user manuals. Production often included graphics manipulation and editing.
• Managed cases for investigators using the US Office of Personnel Management’s (OPM) database and ensured Quality Control.