SUMMARY

• Senior Consultant w/ Project Management Professional (PMP) certification, ITIL V3 Foundation certification, Security+ certification, Certified Scrum Master (CSM),
• Microsoft Certified Professional (MCP) on Windows Server 2008R2 Systems Administration and proven ability to deliver IT Engineering and Network Services that meet or exceed business needs in a controlled and cost effective manner.
• Diverse background includes leading IT professionals with a variety of technical disciplines in Financial Services, Professional Services, and Government sectors. Demonstrated Expertise in:
• Engineering as a Service and Engineering Best Practices Technical Leadership
• Technical Project/Program Management Production Support Services
• Software/Systems Engineering Delivery Life Cycle

TECHNICAL SKILLS

OS: Windows 2008R2, Sun/Solaris, Win 7 and 8, IRIX, AIX, HP - UX, RedHat Enterprise Linux.

Networking: TCP/IP, IPX/SPX, NetBIOS, LAN, SLIP, PPP, PPTP, RAS Servers.

Programming/Design : ​ RDB Design, SQL, Perl, HTML, HTTPS, SSL, XML, TK/TCL, Java, C, C++, ETL, UNIX Scripting (ksh, csh, bsh, and tsh (SGI IRIX)).

System Admin: SGI, SUN, PC, Dumb Terminals, gateways, routers, and switches.

SDLC: Requirements/use cases, design, testing and release, balanced cost, quality and schedule.

Standards: ISO 9000/27001, MIL-STD, IEEE, CMMI ML 3.

Applications/Tools: SAP Finance, Hewlett Packard Asset Manager (HP AM), VMware, Acronis Backup, DameWare, Desktop Authority, FootPrints, Putty, MS Office Products, Microsoft Active Directory, Microsoft SharePoint 2007/2010, Visio, MS Project, BMC FootPrints, Vantive Bug Tracking, IBM - Rational ClearQuest, VMware, vSphere, TOAD.

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

• Provided in-depth oversight on process, development, analysis, technical support, and planning/management for hardware and software inventory asset management in the Environment Management group at Society for Worldwide Interbank Financial Telecommunication (S.W.I.F.T.), an international bank messaging encryption company.
• Re-defined and streamlined daily software licensing functions in the Production and Development Environments.
• Key Contributions to successful completion of the restricted License Risk Management (LRM) process.
• Planned and rewrote the existing LRM process for a more even logical flow and an extended, wider breadth of coverage, to help reduce software licensing risk by changing the timeframe and frequency of the process, allowing for unexpected license and software acquisitions to be identified earlier, thereby allowing inclusion in the annual June budgeting process.
• Provided CMMI concepts guidance regarding CM and AM, mentoring and leadership to team lead and junior Asset Manager.
• Provided oversight to ManTech employees regarding ManTech internal business, organizational policies, business practices, contract IT acquisitions, and contract Statements of Work/Performance Work Statements (SOW/PWS) interpretations. Served as Site Lead for the contract, providing oversight to the PM regarding employee actions (hiring and firing, personnel appraisals), while also performing daily operations work.
• Recommended process improvements to enhance the VTC planning capabilities to reduce the risk of missing a scheduled VTC meeting.
• Co-Created a VTC Request SharePoint list and was instrumental in the implementation of the VTC request system that was implemented.
• Supervised ManTech employee professionalism and competence during critical crisis operations regarding classified meetings and VTC availability.
• Created a report used extensively by the TSA Classified Technology Division gathering metrics based on work accomplished, such as, open and closed ticket numbers/variances, VTC usage and cancellation rates and variances, accounts (AD/JWICS etc.) created and password resets, and copier usage trend data.
• Provided technical guidance to the CTD Operations Manager of issue and solution regarding FootPrints ticket capture inaccurately reporting metrics on tickets for the Operations Team and showing that, at a minimum, an additional level of granularity was required to get closer to accurately reporting work performance.
• Provided in-depth troubleshooting, system fault analysis and on-site technical support, VTC firmware updates for touch panels, codecs, switches and other IT/VTC hardware, and planning/management of hardware and software inventory.
• Assisted with IA hardening (STIGS) on over 150 installed desktop and server systems in the Classified Technology Division operations and engineering intelligence environments.
• Used iterations of Active Directory to manage users on 3 separate networks.
• Created, maintained and supervised budget execution for this program along with the Program Manager.

SME/Matrix Engineering Manager

Confidential

Responsibilities:

• Key Contributor to successful attainment of CMMI Maturity Level 3 and completion of the SCAMPI A and B appraisal process for ManTech. Project selected from over 112 projects as SCAMPI participant because process oriented, organized, approach to engineering made it a great fit.
• Provided oversight, supervision, and technical consultation on the development, implementation, maintenance and management of engineering change proposals for USMC systems (Tactical Remote Integrated Sensor System).
• Provided extensive experience and supervision in creation and presentations of DCGS-MC technical integration to Flag Level Officers (General and SES).
• Understanding of system security, scalability and Enterprise Architectural issues related to product performance and use of the IBM System Architect tool.
• As the Matrix Engineering Subject Matter Expert Worked closely with Marine Corps Systems Command government leads to provide facility support, engineering and configuration management resources, project coordination and oversight ensuring USMC Intelligence Programs of Record are well planned, controlled and ultimately effective per customer requirements.
• Provided oversight and supervision for team of engineers writing Statements of Work and Performance Work Statements for USMC Marine Corps Systems Command projects and programs.
• Provided technical advice to customers at the Executive, Team Lead and Project Officer levels.
• Co-Created domain for Financial Integrated Data System (FIDS) Development Environment consisting of HP DL380G6 with eight 300GB drives in Raid 5 configuration. System set up with Windows 2008R2 and Windows 7 virtual machines to accommodate development needs for the FIDS team. Using Hyper-V for virtual environment control and management. Managed CISCO Catalyst 2970 switch and internal network. Identify patches and upgrades (IAVA, IAVM and IAVB) required keeping systems in compliance with DISA STIGs and applying changes to systems.
• Used Microsoft Active Directory for user and group management.
• Created Enterprise Policy Orchestrator implementation for Host Based Security System client installation and testing across 24 projects within Product Group (PG) 12 and Program Manager Marine Intelligence and 2 projects outside of PG 12 and Program Manager Marine Intelligence.
• Provided oversight, supervision and hands on engineering of the McAfee Host Based Security System (HBSS), applying cybersecurity compliance requirements and supporting large enterprise, national and international, deployments for the USMC I/II/III Marine Expeditionary Force (MEF) and Special Operations Command (SOC) on SIPRNet and JWICS to provide a secure and monitored IT Infrastructure.
• Used VMware vSphere to manage virtual environment. Used Enterprise Policy Orchestrator (ePO) 4.6 to detect rogue systems not registered and to track behaviors (RSD) on internal HBSS ePO 4.6 environments.
• Created, reviewed, analyzed engineering lifecycle documentation to include but not limited to System Engineering Plans (SEP), Programmatic Environment, Safety, and Health Evaluations (PESHE), Software Development Plans (SDP), Requirements Traceability Matrices, Test and Evaluation Master Plans (TEMP), Test and Evaluation Strategies (TES), Test Engineering Plans (ITP, STP, and FTP), Test Reports, Test Case/Thread development procedures, and live testing for intelligence systems up to and including SCI.
• Followed emerging trends in science and technology and used process outlined in the DoD Defense Acquisition University program to research and provide justification statements while placing a high priority on modernization and enhanced technology to provide technology updates for current and future systems.
• Ensured all IT acquisitions and inventory were properly planned, monitored, and managed adjustments as needed.
• Created, reviewed, analyzed, engineering documentation such as Engineering Input spreadsheets, Basis of Estimates (BOE), Method of Quote (MOQ), Work Breakdown Structures (WBS), Integrated Master Schedules (IMS), and proposals, Test Engineering Plans (ITP, STP, FTP etc.), and tasks outlined by the DLA or USTRANSCOM for approval and execution.
• Created SOWs for follow on program and project work and additional contracts.
• Supervised and provided oversight to engineers. Created, reviewed and analyzed engineering documentation to included Systems Engineering Plans (SEP), System Design Specification (SDS), Requirements Traceability Matrices (RTM), Programmatic Environment, Safety, and Health Evaluations (PESHE), Software Development Plans (SDP), Test and Evaluation Master Plans (TEMP), Test and Evaluation Strategies (TES), Test Engineering Plans (ITP, STP, FTP etc.) and Test Case development procedures.
• Managed Technical Interchange Meetings (TIM) and worked directly with the program Chief Engineer to ensure compliance with DoD/Navy/USMC regulations and guidance in support of Systems Engineering lifecycle management.
• Managed systems engineering team, budget, resources, technical work/direction, War Room stand-up, In Progress Reviews (IPR), cross service Systems Engineering Technical Reviews (SETR), technical document reviews, and program management reviews.

Confidential

Consultant - Lead Technical PM for National Capitol Region

Responsibilities:

• Technical Project Manager on large/medium sized projects for Joint Regional Defense Command (JRDC) and the Missile Defense Agency. Managed schedules, resources, and costs controls.
• Demonstrated strong technical management expertise, assigned NCR Technical PM Lead within 3 weeks.
• Supervised implementation of ArcSight Tools for cybersecurity upgrades on JWICS network.
• Managed systems engineering schedules, Engineering Technical Reviews, Architectural document reviews, program management reviews, acquisition documentation (purchase orders and sole source justifications).
• Demonstrated highly specialized technical skills by engineering replacement solution to account for flexibility and scalability in current data size backup needs and projecting growth taking several additional significant localized factors as well as the impending BRAC impact of human and hardware resource relocation into consideration for a very complex but sound solution.
• Assisted IA Team with collecting boundary intrusion (ArcSight Enterprise Security Management (ESM)) data and provided analysis through reporting to GS-15 levels.
• Created, reviewed, analyzed engineering documentation for example, DODAF Architecture (1.5) views (Operational View, System and Service Views, and All-Views), Systems Engineering Plans, Requirements Traceability Matrix (RTM), Software Development Plans (SDP), Software Release Notes, Test Strategies, Test Engineering Plans (ITP, STP, FTP etc.), and Test Case/Thread procedures.
• Assisted in C# development and testing for DARS (FAR/DFAR) Single Sign-On (SSO) integration.
• Lead Technical Project Engineer/Project Manager for the engineering and development teams.
• Maintained security policies on two Windows Server 2003 Dell servers. Procured Dell servers and additional software tools (Crystal Reports, TOAD, MS Visual Studio 2005, etc.).
• Managed engineering team schedules, personnel appraisals, team building (hire/fire), engineering technical reviews, architectural document reviews, program management reviews.
• Key Contributor to CMMI Level 3 appraisal process for Citizant. Project selected as SCAMPI B participant because process oriented, organized, approach to engineering made it a great fit. Needed very little adjustment to fit into CMMI framework.
• Ensured all IT assets were properly planned, monitored, and managed making adjustments as needed.
• Created, reviewed, analyzed engineering documentation such as Requirements Traceability Matrix (RTM), Test Strategies, Test Engineering Plans (ITP, STP, and FTP), and Test Case/Thread procedures.
• Test Engineering Technical leadership for engineering Verification and Validation. Engineering job functions fed into planning and implementation, risk identification and resolution, test environment build out, verification and validation strategies, agency (17 agencies) testing coordination, test plan creation/approval process, and quality and audit review/preparation.

Confidential

Finance and Corporate Testing Services Director

Responsibilities:

• Directed department of 80+ Testing Services staff to ensure compliance with Software Development Life Cycle standards and best practices, department budget, Sarbanes-Oxley, COBIT, Targeted Quality Review monitoring, Internal and External Audit coordination and progress monitoring, Risk Control Self-Assessment, process change adoption, build and management of team in accordance with budget constraints and staffing goals, training and synchronization of common practices with 2 other Line of Business departments.
• Optimized delivery efficiency of the Finance and Corporate Testing Services group through testing automation, creation of reusable data and best practices identification and application across multiple hardware and software platforms.
• Created, reviewed, analyzed test engineering documentation, Requirements, Requirements Traceability Matrix (RTM), Test Strategies, Test Engineering Plans (ITP, SITP, STP, and FTP), Test Case procedures.
• Demonstrated strong technical competence in the definition, rework and implementation of new corporate SLAs to reflect reaction time to down servers (LINUX Red Hat, Windows Server 2003 boxes, Sun boxes and IBM Mainframe OS390), Web Server interfaces (IIS) and access controls).
• Exercised a wide range of decision making control by capitalizing on team’s experiential strengths to provide requirements analysis, reviews, identification of risks and mitigations for projects on short notice.
• Key/Vital member of CCB/ECB/ERB, engineering team designing and implementing independent testing and staging environments for the delivery and testing of software enhancements for the Finance and Corporate Department prior to pushing to Confidential production.
• Ensured all IT inventory for Testing Services were properly planned, monitored, and managed making adjustments as needed.
• Supervised and provided oversight to six QA managers on performance appraisals, employee awards/rewards, disciplinary actions and the handling bereavement within a team environment when we had an unexpected death on the team.
• Provided oversight and supervision as well as received information for teams regarding training. Required team to provide Technical Brown Bags, open to entire company, for new technologies, old technology configuration optimizations, Test Engineering 101 and other technical subjects twice a year.
• Optimized delivery efficiency of the Quality Engineering group through testing automation, creation of reusable data and best practices application across hardware and software platforms.
• Oversight and supervised first successful geographically separated technical project for billing quality assurance team at AOL, including building of team, budget considerations and organizational goal creation.
• Identified and solved technical engineering issues working with counterpart groups and third party vendors in several enterprise production domain environments to diagnose and resolve application/system/network defects such as bandwidth constraints and quality of service issues.
• Engineered a solution for Tandem and Stratus systems to encapsulate the testing environments and production domain resulting in less confusion surrounding costing scripts and a more practical and precise approach to naming conventions and file locations.
• Technical Management for design, analysis, implementation of new flexible pricing billing system.
• Responsible for Systems Engineering Development, Analysis, and quality assurance in support of key strategic corporate initiatives, troubleshooting and technical solutions regarding SAPI (software) servers and their implementations on SUN and HPUX UNIX environments for testing and production domains.

Confidential

Project Manager

Responsibilities:

• Created, reviewed, and analyzed test engineering documentation such as Statements of Work, RFP, contract development, and pricing decision activities within Anti-Drug Network/NCI program.
• Supervised and managed implementation of firmware updates on STU-III secure phones used for secure communications between CIA, Secret Service, DEA, Customs and other government entities.
• Identified and solved technical engineering issues working with counterpart groups and third party vendors to diagnose and resolve application/system/network defects.
• Created Data Service Bus for data sharing across SIPRNET nodes w/ a Cold Fusion Web Interface.
• Co-Engineered software solution for using Oracle 8i to capture and normalize data from multiple sources and ingest into a common database that customers can access in a centralized common format; and the Public Key Infrastructure (PKI) initiative driven by DISA for PKI integration onto the Anti-Drug Network (ADNET)/Nigerian Criminal Initiative (NCI) enterprise system used by the DEA, FBI, Marshall’s Service, Secret Service and other government entities.
• Wrote PERL scripts to normalize flat file data received from customers.
• Responsible for Systems Engineering Development, Analysis, Testing and quality assurance of data in support of key strategic customer initiatives, troubleshooting and technical solutions using X86 servers.
• Supervised personnel and managed personnel appraisals.
• Created, reviewed, analyzed engineering documentation such as system engineering, development, and test engineering for IDEX II Program.
• Identified and solved technical engineering issues working with counterpart groups to diagnose and resolve application/system/network defects.
• Implemented TS LAN backbone extension from main building to lab building to include fiber optics, switches and router additions for 24/7 secure communications.
• Generated Software Problem Reports, engineering solutions and Engineering Change Proposals.
• Created UNIX scripts to enhance troubleshooting methods.
• Key contributor to engineering, development, design of intranet website clients using HTML/SQL.
• Performed Systems Administration functions for SW Engineers to install and test IRIX Data Brokering applications and web clients.
• Maintained Enterprise Service Bus integrity and configurations.
• Guided test engineers toward Y2K compliance verification, factory acceptance tests, government product acceptance and other performance tests.
• Formulated and implemented center management techniques maximizing the usage of space and hardware resources providing high quality work environment to government customers.

Confidential

Field Engineer/Test Engineer/Programmer

Responsibilities:

• Created, reviewed, analyzed engineering documentation such as System Specifications, Integrated Circuit Data Sheets, Xenix code development reviews, and test engineering test cases/thread for Integrated Circuit Boards used in satellite ground stations for a government customer.
• LAN Configuration Co-Manager for Sun/Solaris and PC Based systems.
• Programmed in-circuit tests using Schlumberger Test Set w/ SCO Xenix programming language.
• Identified and solved technical engineering issues on integrated, multi-layer, circuit boards. Implemented workarounds providing a high level of spares for satellite ground station technicians.
• Created and Implemented comprehensive training course for Radar Antenna Test Stations. Maintained various Automated Test Equipment (ATE) and other stand-alone hardware such as digital multi-meter, oscilloscopes, function generators, digital power meters, RF generators, high voltage generation and test equipment and other computer and diagnostic equipment.
• Trained Royal Saudi Air Force personnel on F-15 Electronic Countermeasures (ALQ-119, ALQ-131, ALQ-135), Radar Warning Receivers (ALR-56), Early Warning Warfare Systems (ALQ-128), Transmitters, grips, controls, Antenna's and associated test stations and equipment for the Manual Test Systems, TEWS Integrated Test Equipment (TITE)and TEWS Integrated Support Systems (TISS) work stations.
• Programmed ELAN and DAP-16 programs for use in troubleshooting eight bay test systems.
• Performed module level and component level repairs for Electronic Counter Measures, Radar Warning Receivers, and TITE/TISS test station equipment.
• Performed maintenance and software updates on KIT/KIR secure radios for the F-15 Eagle.
• Supervised TMDE technicians in troubleshooting equipment issues on the TITE/TISS test stations.
• Supervised Swing shift personnel. Oversight on Airman Performance Reports produced by several SGTs and SSGTs writing on airmen they supervised.
• Identified and solved technical engineering issues on integrated, multi-layer, circuit boards. Implemented workaround techniques to provide a high level of spares for TITE/TISS test stations.
• Submitted engineering and technical change requests to depot engineers. Verified and validated technical fixes to complex electronic solutions for depot engineers.
• Provided oversight, supervision and training for over 20 three and five level workers and recommended external training for subordinates.
• Worked closely with Depot in Robbins AFB and Kelly AFB to retrofit the TEWS Intermediate Test Equipment (TITE) Test Stations as well as on the deployment of the TEWS Intermediate Support System (TITE Replacement).