PROFESSIONAL SUMMARY:

I possess over 25 years of professional experience in both commercial and government settings. My oral and written communication skills coupled with years of knowledge and experience in the areas of proposal writing, Agile methodology & practices, Systems & Software Development Life Cycle, IT infrastructure, SEI - CMM Level II/III requirements and quality assurance principles, policies and procedures, has made me a major contributor and valued asset to the organizations where I have worked. As a skilled professional I maintain a proficiency utilizing various data processing tools such as (MS Office, Visio and Adobe Suite to include Photoshop, InDesign, Illustrator, Dreamweaver and Adobe Acrobat X Pro).

EXPERIENCE:

Confidential, Chantilly, VA

Technical Writer/Project Coordinator

Responsibilities:

• As the Project Coordinator, my role is to support the Agile Coaches to ensure that documentation aligns with the governance of the organization and federal agency.
• This project is focused on the implementation of Agile methodology at the project level by converting from Systems Development Lifecycle (SDLC) to Agile.
• Senior Technical Writer in support of a contract to develop and refine project documentation standards and templates in accordance with internal and customer-specified requirements.
• Provide create and review contract deliverables (e.g. Monthly, Bi-weekly and Weekly Status Reports), review documentation submitted to the customer.
• Maintain the project documentation repository on SharePoint and Confluence.
• Work with subject matter experts to create system documentation related to preferred solutions using the Agile methodology utilization related to (Cloud, IBM Websphere, Linux, etc.).

Confidential, Quantico, VA

Lead Intelligence Technical Writer

Responsibilities:

• As the Senior Technical Writer of the Emerging Technologies Research (ETR) Bulletin, I have been instrumental in producing three issues of the bi-annual bulletin to include a ‘Special Edition’ volume which has been disseminated throughout the law enforcement community and lawmakers on Capitol Hill.
• As the Lead for the bulletin, I was responsible for working with the Subject Matter Experts and obtaining the content for the bulletin.
• I coordinated all efforts in the bulletin production cycle to include the task and scheduling with the Graphic Designer, Print Shop and bulletin distribution.
• Contracted to create and publish the ETR Bulletin for the Federal Bureau of Investigation.
• Some of the task includes performing research, writing articles for bulletin content, creating graphics in InDesign, PowerPoint, Visio and Illustrator.

Confidential, McLean, VA

Technical Writer

Responsibilities:

• I reported directly to the Co-Founder and Vice President of Corporate Development, providing support in the areas of Proposal and Government Contracts, Business Development and Capture Management for company initiatives with an emphasis on identifying, tracking and generating new business opportunities.
• My primary responsibilities were to provide support in the areas of Proposal Writing and Corporate initiatives.
• I supported new business initiatives as the subject matter expert for the five in support of the United States Special Operations Command which focuses on providing services in the areas of engineering, procurement, integration, testing, fielding, training, and life cycle sustainment of TACLAN legacy and production equipment.

Confidential, Falls Church, VA

Technical Writer

Responsibilities:

• I supported the President and CEO by writing and maintaining technical and business publications; established corporate standards and assisted the Human Resources Director in establishing company processes and procedures.
• My level of technical support to the customer base extended to the areas of Application Development, Business Intelligence, Program and Project Management as well as System Design and Integration.

Confidential, Crystal City, VA

Senior Documentation Specialist

Responsibilities:

• I supported a 75 member team.
• Developed detailed functional and system requirements documentation to provide a solid basis for design, development, testing and implementation of the PORTICO application.
• Provided configuration management support for Portico using Confidential and Polytron Version Control System known as Confidential ; created and submitted trouble tickets into REMEDY; assisted with Developers during patches and releases by capturing all change request; interfaced with the customer to provide deliverables and all PORTICO related program documents.

Confidential, McLean, VA

Sr. Data Retrieval Specialist/Intelligence Analyst

Responsibilities:

• Responsible for investigating request submitted to Confidential by other Government Agencies in support of the mission to protect the United States banking system from financial crimes, combat money laundering, fraud, drug trafficking and other illicit crimes as outlined in governance.
• Investigative information was obtained through the utilization of various databases such as and to generate final reports.

Confidential

Technical Writer

Responsibilities:

• my responsibilities involved composing, editing and revising processes and procedures related to software development, infrastructure services and support, tactical communications, research and development functions and IT modernization initiatives to support CBP core business processes.
• Translated information provided by subject matter experts (engineers and developers) to support the implementation of Process Improvement using Confidential processes and full software life cycle activities.

Confidential

Technical Writer

Responsibilities:

• I reported directly to the Assistant AF Surgeon General of the Integrated Clinical Database Program by maintaining program documentation on the Air Force Management System Knowledge Exchange.