SUMMARY:

• Inquisitive pro - active Technical Writer with a strong foundation in Science and proven ability to write across many industries. Emphasis on documentation that meets needs of customers, engineers and corporate mission with attention to detail, nuance and ease of reading.
• 15+ years experience as a Technical Writer.
• Experience in hardware and software; Biotechnology; design and manufacturing; and Environmental Services.

TECHNICAL SKILLS

• FrameMaker (ver. 11)
• Word (ver. 2010)
• Excel (ver. 2010)
• PowerPoint (ver. 2013)
• Visio (ver. 2010)
• PhotoShop (ver. CS2)
• Illustrator (ver. CS2)
• FileMaker Pro (ver. 9)
• SnagIt (ver. 11)
• Digital photography

PROFESSIONAL EXPERIENCE:

Technical Editor

Confidential, South San Francisco, CA

• Edit formatting of technical medical documents to conform to Federal Drug Administration (FDA) requirements. Documents submitted to FDA as component of clinical trails of pharmaceuticals undergoing development.

Technical Writer/Technical Editor

Confidential, Redwood City, CA

• Conversion of documents authored by engineers to uniform voice and structure.
• Cross-functional team of engineers, marketing specialists and business analyst.

Technical Writer

• Creation of comprehensive document Preparation for a Major Earthquake - Before, During and After with focus on the San Francisco Bay Region.
• Assist individuals, families, corporations in preparation for a major earthquake.
• Public presentation at local library.

Senior Technical Writer/Document Control Specialist

Confidential, San Jose, CA

• Created user guide for product line including: setup and operation, process flow diagrams, operation specifications, digital photography and screen captures.
• Developed and maintained document control process and Engineering Change Order process.
• Extensive use of digital photographs in documents.

Database Creator/Technical Writer

Confidential, San Francisco, CA

• Developed relational database for State funded watershed-wide study.
• Performed comprehensive literature and data set search, including rainfall data used by project Hydrologist to model surface water regime.
• Documents created: Quick Start, Users Guide, and Administrators Guide.

Technical Writer

Confidential, Santa Clara, CA

• Edited operator manual for biomedical instrumentation.
• Obtained understanding of documentation process under oversight by U.S. Food and Drug Administration.
• Consulted with engineers, business analysts and project managers.

Business Plan Writer

Confidential, Lafayette, CA

• Co-authored business plan for loan applications to complete three resort projects located in Mexico. Plan was submitted to lending institutions in application for financial support. Created or modified maps, digital photograph, and data and text tables.

PowerPoint Editor

Confidential, Redwood City, CA

• Reviewed, edited, and standardized style and format for PowerPoint presentations.
• Created style guide for PowerPoint presentations.
• Assisted authors of PowerPoint presentations in developing content.

Technical Writer

Confidential, San Francisco, CA

• Created users guide of proprietary in-house software application.
• Created swim-lane diagrams of business processes and wrote documents that explained process.

Editor

Confidential, Mountain View, CA

• Coordinated, reviewed, and edited proposals to fund research and development at Confidential .

Technical Writer

Confidential, Oakland, California

• Created Scope of Work, including costs and work flows, for large-volume document capture project.

Technical Editor

Confidential

• Conception, planning and organization of Geological Field Trips including soliciting co-leaders; securing camping facilities; and, producing field trip guidebook for Confidential

Technical Writer

Confidential, San Bruno, California

• Created company-wide documentation standards and style.
• Investigated and codified legal declarations for documentation.
• Constructed and maintained company Intranet. Provided ‘on-the-fly’ graphic documentation of network architecture.
• Review, formatted and rewrote documents generated by engineers, product specialist and marketing personnel.

Technical Writer

Confidential, Foster City, California

• Reviewed, edited and updated documentation for DNA sequencer including installation, site safety and preparation, and service manuals.
• Generated service bulletins for field customer support engineers.
• Constructed and edited graphic and photographic images.
• Resolved issues related to template, style and graphic file conversion. Proofread and edited documents for grammar, style, and content.

Technical Writer

Confidential, Foster City, California

• Reviewed and edited documents produced by trans-national authors and worked with developers to improve content and accuracy.
• Assisted Technical Writers, Project Managers and administrative staff in completing and improving process flow for documentation.

Technical Writer

Confidential, Sunnyvale, California

• Reviewed, edited and completed engineering centric technical documents for robotics. Interfaced with document production departments for document review, edit and reprographics.
• Constructed graphics.

Technical Writer

Confidential, Sunnyvale, California

• Conceived, designed, researched and wrote User Reference Guide for Manufacturing Execution System (MES) of 300mm wafer fabrication facilities.
• Responsibilities included researching internal documents; interview development teams; design and manage development of graphic representation of MES components; compile and present extensive list and glossary of APIs.
• Conversion of documents from Word and PageMaker to FrameMaker.
• Assisted marketing department in content and graphic presentation of MES.

Technical Writer

Confidential, Sunnyvale, California

• Produced user manuals for various types of software used in microprocessor manufacturing.
• Designed and wrote market analysis reports for software utilized in semiconductor fabrication.
• Located and reviewed market-based competitive solutions to issues using the Web, white papers, and software documentation and marketing literature. Selected and compared relevant information and presented results in documents.
• Wrote and edited proposals for software and manufacturing process consulting services.

Technical Writer

Confidential, Brisbane, California

• Designed, researched and wrote technical documentation for a variety of software applications for the human resources industry. Documents included user manuals, release notes, marketing documents, and online help. Projects executed in conjunction with editor, development software engineers, and marketing specialists.

Technical Writer

Confidential, Mountain View, California

• Updated user manual for migrating SQL or Oracle database from older version of human resources management software to new version.

Technical Writer

Confidential, Sunnyvale, California

• Updated installation manuals for internal fax modems.
• Condensed and simplified content; incorporated engineering specification changes; re-drafted schematics and figures; and created new appendixes.

Technical Writer

Confidential, Sunnyvale, California

• Co-authored manuals for networking software. Responsibilities include construction of tutorial examples; writing technical explanations of software functions; and constructing callout tables and definitions of graphic user interface.

Technical Writer

Confidential, Santa Clara, California

• Created documentation and learning program for in-house credit assessment and management software.
• Work group included software developers, senior and support accountants, project managers, and training and instructional design specialists.

Technical Writer

Confidential, Palo Alto, California

• Wrote white papers concerning a variety of topics related to Internet commerce including use, electronic catalogs, procurement management and taxation. Papers distributed to member organizations and posted on Confidential home page for proprietary access.