Analyst / Technical Writer Resume Vienna, VA - Hire IT People

SUMMARY

Savvy Information Technology Professional wif over 6 solid years of experience in teh areas of technical writing, business analysis, creating and managing professional documentation, and editing.
Excellent interviewing, conceptualization, written and oral presentation skills. Proven ability to work under pressure, meet tight deadlines, and work on a team or independently. Experience creating SDLC documentation.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Vienna, VA

Analyst / Technical Writer

Responsibilities:

Plans and writes security training materials according to teh accepted standards and guidelines ofthe National Institute of Standards and Technology (NIST).
Develops Risk Assessment reports
Makes recommendations and edits to procedures, policies, and frameworks
Performs vulnerability assessments and reports to determine compliance of Information Security wifin teh information system

Confidential, McLean, VA

Senior Technical Writer

Responsibilities:

Reviewed and edited policies and procedures for teh Bank’s Branch Operations Team
Created and documented step - by-step instructions for teh system user manual
Created process work flows using Microsoft VISIO
Facilitated review sessions
Performed User Acceptance Testing (UAT)

Confidential, Rockville, MD

Senior Technical Writer

Responsibilities:

Gathered high level requirements from teh Business Analyst team to create navigation guides and job aids for teh end users.
Planned, wrote and edited Standard Operating Procedures (SOP) and Instructional User Manuals for paper and web-based publications for Mortgage Initiatives.
Maintained and updated training documents for each quarterly release using MS Office Suite, wif expertise in Word, Publisher, and SnagIt.
Used Visual Source Safe (VSS) and SharePoint for document management and version control.
Provided support wif editing, writing and formatting of proposals.
Created online tutorials using Adobe Captivate.
Created scenarios and wrote test scripts for User Acceptance Testing (UAT).
Performed UAT.Developed document management and review processes, serving as teh final checkpoint on all documentation efforts.

Confidential, Germantown, MD

Publications Specialist/Technical Writer

Responsibilities:

Interviewed Subject Matter Experts (SME) to extract content for teh Disaster Recovery Plans and Standard Operating Procedures (SOP).
Developed, wrote and organized source materials for publication.
Provided expertise on presentation, including format, layout and style.
Reviewed existing publications for accuracy, clarity, and consistency referring to accepted standards of editorial practices.
Completed screening assessments and establishment of nutrition care plans.
Modified and updated diet instruction materials and visual aids.
Monitored patients daily intake levels through teh use of diet records.
Counseled patients on different illnesses and ways to reduce risk through medical nutrition therapy.

Confidential, Flushing, NY

Clinical Dietitian

Responsibilities:

Created nutrition plans, and dietary programs based on physicians diagnosis.
Provided internal auditing of medical records while serving as a quality assurance team member. Responsible for creating and editing policy and procedure manuals.
Provided training and educated dietary employees using motivational abilities to secure high levelsof morale and productivity.
Provided clear concise documentation of medical records.
Demonstrated effective presentation skills for doctors and other members of teh health care team while promoting products Avandia, Paxil, and Augmentin.
Identified and documented product opportunities, competitive information, and marketing trends.
Worked wif management team to strengtan product identity and enhanced company image wif physicians and teh business community.
Prepared weekly reports of business transactions and maintained expense accounts.