Summary:

Dedicated, motivated and focused IT professional. Proficient in: technical writing, support, managing project teams and knowledge transfer. Has, time and again, demonstrated excellent oral and written communication and presentation skills in a variety of professional contexts. Brings an in-depth understanding of current and emerging technologies and their business applications to the workplace. Has the proven ability to bring to bear outstanding problem-solving abilities along with superlative interpersonal and organizational skills.

Technical Skills

Software/Hardware Skills

Technical Writing/Instructional Experience:

Confidential

Currently authoring a statement of requirements for a new Web project unique to the Judiciary. In addition, I am involved in writing all of the major IT RFP/RFQs for the NJS Judiciary.

Confidential

Currently reviewing/re-writing course descriptions for the corporate website. Has authored content for all printed advertising brochures featuring language targeted to multiple audiences/arenas/disciplines.

Confidential

Specializes in providing full content-generation to clientele for the purpose of providing effective website communications. This position requires being able to integrate the client's thoughts in easy-to-understand terms that quickly convey the essence of the client's business to the broadest possible audience. Additional duties involve writing any and all code specific to website development as well as database creation and maintenance.

Confidential

TECHNICAL WRITER on-steroids : Composed a tutorial for Differential Equations as an addition to a textbook in GMAT preparation published verbatim . Also, provided tutorial content for two separate textbooks in Algebra also published verbatim . Was recognized for excellence by this client.

Confidential

Drafted run-books for internal use by technical/non-technical staff. Was credited for providing cogent instructional copy in a timely fashion.

Confidential

web-development, computer trouble-shooting/repair and authored 1,200 pages of courseware for an online teaching initiative.

Professional Experience:

Confidential

Consultant

Currently teaching corporate classes in MOUS and Mac.

Environment: MS Office Apple/Macintosh

Confidential

Consultant

Currently teaching corporate classes in MOUS applications, MS Project and SQL Server.

Environment: MS Office

Confidential

Consultant

Currently teaching corporate classes in MOUS, MS Project, Web-Development, Object-Oriented Programming, XML and computerized accounting macro-economics, Quickbooks, Peachtree . Another facet of my work involves business development through the Office of the Marketing Director where my skills in generating written copy for print and web are being utilized in attracting new clients to the school. In addition, my skills are often employed in qualifying potential clients in terms of their real training needs. This has lead to a specialty wherein I work with many clients in an effort to better streamline the flow of data and information in their business so as to achieve higher production.

Environment: Visual Studio 2005-08, VB.Net, HTML, CSS, XML, XSLT, ASP.Net, SQL, Quickbooks, Peachtree, MS Office.

Confidential

Consultant

Sole developer responsible for coding source material for the International Practices Group. This content in excess of 300 pages was hand-coded in native HTML 4.01 with CSS. Website on which this content

Environment: HTML, CSS, EsKort

Confidential

Consultant

Contract opportunity.

Environment: Onelog X7, Podcasting, RSS, ColdFusion

Confidential

Web Consultant

Responsible for providing design insight for website development within the Law School.

Duties include:

• Proofread code submitted by department heads/instructors for departmental websites.
• Suggested and implemented improvements to existing websites within the Law School.
• Researched and reported on new technologies that aided in providing content to existing and proposed websites.
• Trained staff on currently-used technologies for web-development.

Environment: MS FrontPage, HTML, CSS, Visual Studio 2005, DHTML, Dreamweaver.

Confidential

Corporate Technologist/Technical Writer

• Responsible for hands on management and support of several projects relating to network administration and desk-side support. Duties included:
• Installed and configured network architecture for in-house use at the corporate headquarters.
• Documented installed systems with Visio diagrams.
• Maintained, upgraded and retired PCs and PC-related assets while working under the Director of Corporate Technology.
• Managed Microsoft patch updates, service pack updates, virus definition updates and virus incident outbreaks
• Coordinated software upgrade projects and migration issues.
• Managed timelines of multiple projects.
• Performed review, analysis and evaluation of business systems and end-user needs.
• Interacted extensively with users to define requirements, evaluate end-user needs and provide hands-on training.
• Prepared all required documentation for projects through the full project life cycle.
• Ensured end user issues were resolved in a timely manner and met service level agreements
• Coordinated software upgrade projects and migration issues.

Environment: Dell hardware, Microsoft 9x/XP, Ghost Multicast, NetBIOS/NetBEUI, routers, switches, hubs, Clarify HelpDesk, TCP/IP, Blackberry Exchange Server, VPN.