Senior Technical Writer Resume Sunnyvale, CA - Hire IT People

SUMMARY:

Highly organized, flexible, efficient writer of documentation used by engineers, application developers, content providers, QA, and marketing teams. Documents include: Developer Guides for Application Developers, API References, Installation Guides, and Release Bulletins, as well as Tech Pubs process and control documentation and Style Guides. Develops and implements processes to ensure complete, precise, and timely releases of SDKs. Demonstrates versatility and flexibility in adjusting to changing priorities between various engineering work groups.

TECHNICAL SKILLS:

Tools: FrameMaker, Acrobat, FileMaker, Doxygen, Perforce, CM Synergy, Visual SourceSafe, Jira in an Agile Environment, MS Word, Photoshop, Excel, PowerPoint, Clarify, CDETS, HTML, XML, Visio, Omnigraffle, Wiki, WordPress, SharePoint, and Illustrator.

EXPERIENCE:

Confidential, Sunnyvale, CA

Senior Technical Writer

Responsibilities:

Worked with Development team to document expected behaviors and interactions with the WiFi Router and its interface in the cloud.
Provided specifications for developers writing REST APIs to configure and get parameters on the box.

Confidential, San Mateo, CA

Senior Technical Writer

Responsibilities:

Short term contract to meet SDK deliverable.
Edited API header files and Word output for clarity and consistency.
Worked with engineers to ensure accuracy and documented the delta between the last release and the current release.

Confidential, Palo Alto, CA

Senior Technical Writer

Responsibilities:

Documented proprietary software that provides tools to help artists create art assets used to make games in multiple formats.
It uses OpenGL ES to support graphics application interfaces on mobile and desktop devices.
It renders in both 2D and 3D on three abstraction levels (low, mid, and high).
Documented the tool used for generation of isometric games using assets exported from Confidential in animation and other formats.
The uiDesigner lets artists anchor and preview navigational elements to ensure consistent and intended rendering on different size devices.

Confidential, San Jose, CA

Senior Technical Writer

Responsibilities:

Documented existing batch processes and flows for the Risk Management division.
Worked with the Development team to design, define, and diagram a new flow - based process in an agile environment.
Worked with Engineering and Product Management to reverse-engineer hard-coded risk policies to meet internal audit requirements.

Confidential, San Jose, CA

Technical Writer

Responsibilities:

Document Set management from the Doc Plan through defining and writing the documentation set. Sometimes this included writing a new document from scratch. When updating documents, the process involved identifying the changes from the last revision, scheduling the review process, and managing the changes when priorities shifted.
Worked independently to develop processes to ensure fast, reliable turnaround for multiple release bulletins with tight deadlines. Developed an internal release bulletin process and trained cross functional departments on how to use it.
Rebranded existing documentation with Cisco templates and styles.
Attended regular engineering and program meetings to stay informed of changes, enaabling me to be able to anticipate updates of functional requirements and changing software specifications.
Adapted to rapidly changing priorities and tools. Learned and implemented new version control software processes and bug tracking databases.
Provided use case examples for writing code to display applications on televisions.

Confidential, Cupertino, CA

Technical Writer

Responsibilities:

Tested and verified the Axiom OCAP Middleware Developer Guide in real development environments (IDE). When discrepancies were found, corrected the documentation.
Developed and wrote internal documentation to capture the department’s style and tool processes.
Adapted to new style guides, templates, and processes when acquired.

Confidential, Cupertino, CA

Technical Writer

Responsibilities:

Assumed sole technical writing responsibility after dedicated department was reduced from seven to one.
Attended engineering meetings to stay informed on changing features, deadlines, and priorities.
Developed and implemented the Confidential Style Guide.

Confidential, San Luis Obispo, CA

Technical Writer

Responsibilities:

Content authored in FrameMaker for End User documentation.
Tested documentation for accuracy.
Delivered in both print and PDF formats for web publishing.
Worked with printer on delivery requirements.

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Senior Technical Writer Resume

Sunnyvale, CA

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