SUMMARY OF QUALIFICATIONS

Technical Communicator/Writer with expertise in Variable Frequency Drives VFDs , Programmable Logic Controllers PLCs , industrial automation, radio frequency, wireless mesh networks, Advanced Metering Infrastructure AMI , smart meters, lean manufacturing, research, machine design, computer programming, assembly design, operation and implementation of equipment in design process for government/military applications and various manufacturing industries including AMI technologies, forging, plastics, power transmission and specialty cutting tools. Recognized for excellent communication skills and ability to build longstanding client relationships.

PROFESSIONAL EXPERIENCE

Confidential

Technical Communicator/Writer / WBT Developer / Instructional Designer / Photographer

• Collaborate with Project Management Professionals PMPs , professional/application engineers, and manufacturing/assembly technicians in development of government/military shipboard automation technical documentation.
• Create clear/effective technical documentation that exceeds high-level expectations and compliant with both Department of Defense DoD detail specifications including technical manuals MIL-DTL-24784C NAVY and Commercial Off-The-Shelf COTS equipment manuals MIL-DTL-24784/4C NAVY requirements approved for use by Department of the Navy and all DoD departments/agencies.
• Integrate military MIL specifications conformance data comprised of design criteria standards, performance specifications, interface standards, and test methods encompassing mechanical vibrations, Electromagnetic Interference EMI , high-impact shock tests, noise, electric power quality, electric/electronic enclosures, and variable speed drive systems for induction/synchronous machines into concise/understandable technical manuals.
• Produce WBT courses deployed worldwide via Rockwell Automation Intranet RAIN website including Access/Technology Control Plans properly teaching gaining/maintaining/terminating access control and internal management of controlled technologies including security, protection, restricted dissemination, or examination through release/exposure to unauthorized personnel and any foreign entities respectively.

Confidential

Technical Communicator/Writer / Photographer

• Design high-level interactional technical documentation for AMI clients including public/investor-owned utilities and rural cooperatives.
• Developed custom software documentation developed in .NET Framework for AMI based products that monitor, measure, and alert usage of water, gas, and electric resources for public/investor-owned utilities and rural cooperatives.
• Surpassed technical documentation expectations for the largest North American AMI solution and utility data management software system-wide deployment for Southern California Gas Company by delivering state of the art publications scrutinized with exacting client standards.
• Orchestrated technical interactive media collateral consisting of 3D solid models, video and flash assembly storyboarded animations embedded in standard PDF/HTML format yielding concise documentation deliverables resulting in 50 reduction in end user comprehension time.

Confidential

WBT Developer / Instructional Designer / Training Manager / Technical Writer

• Developed interactive online technical and safety CBT Computer Based Training courses for salary and non-salary union shop floor personnel at Alcoa Cleveland Works. Managed entire implementation of eLearning at this facility.
• Designed, implemented and managed online software-training programs that exceeded management expectations by increasing employee technical/safety proficiency levels and yielding higher productivity.
• Established Cleaning and Inspection Standards in the implementation of TPM at Alcoa Cleveland Works resulting in sustainable improvements in operational availability, performance, quality and Overall Equipment Effectiveness OEE .

Confidential

Technical Writer

• Documented all custom and standard labeling machinery equipment incorporated in technical manuals for customer and field service utilization. Performed all aspects of the documentation process including: engineering writing, digital photography with editing, scanning, production and field service personnel interfacing, electronic technical manual output PDF and engineering drawing archiving.
• Performed in-depth engineering documentation of three custom labeling machines per major tobacco manufacturer's specifications securing high volume sales for such equipment.

Confidential

Application Engineer/Tooling Designer

• Designed all custom bottle tooling with Cadkey 19 software platform. Performed all purchasing and inventory transactions in technical services department utilizing Macola Progression software.
• Identified need and implemented new database for all existing tooling component designs, resulting in 50 reduction in design time for new tooling requirements.
• Automated tooling design process by creating database application converting pertinent dimensions to actual tooling components enabling immediate generation of Bill of Materials, significantly reducing costly professional resources for design purposes.
• Conceived unique triangular tooling design for Procter Gamble's Torengos project earning company significant monthly order volume of 8 million labels.