Technical Writer II - Engineering Resume Cincinnati, OH - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Technical Writer II - Engineering

Responsibilities:

Write and edit documentation to include design plans, design workbook, design verification and validation, manuals, proposals, and local policies.
Implement quality audits for Ethicon Endo-Surgery New Product Development Department.
Suggest streamlines and improvements to products and documents by thorough analysis of system.
Develop standard operating procedure for Ethicon Endo-Surgery Corporate on Good Document Practices (GDP).
Establish scorecards for audit review in regards in document content and good document practices.

Confidential, Quantico, VA

Team Lead Technical Writer - Network Engineering

Responsibilities:

Write and edit documentation to include Network Engineering Standard Operating Procedures, (SOP), development documentation, guides, proposals, and local policies
Perform quality assurance on working technical documents in conjunction wif network systems engineers on teh development of Next Generation Enterprise Network (NGEN) for teh government.
As team lead, instruct, train and assist my team in technical writing and analytical techniques.
Confirm all documents are error free and similarly formatted.
Perform internal Quality Audit.
Develop presentations to technical and non-technical professionals on a need to know basis.

Confidential, MI

Credit Solutions Specialist

Responsibilities:

Perform credit report analysis, and credit counseling for clientele.
Identify cross sell opportunities such as debt consolidation and debt settlement.
Handles correspondence wif credit reporting agencies, collections agencies, and original creditors on behalf of customers; monitors all clientele progress.
Generate new business by way of making business calls. Establish links wif local automobile dealers, Realtors, and builders.

Confidential, Arlington, VA

Technical Writer/Quality Analyst - Software Applications

Responsibilities:

Serves as Operations Specialist and Technical Writer; work side by side wif application developers wif responsibility of writing manuals and Standard Operating Procedures (SOPs) for teh Human Resources Management System (HRMS), a web based human resources application utilized by teh National Guard Bureau Ensure software quality by thorough examination of teh application as a user/administrator.
Report “bugs” to software developers as well as inform them of solutions via root cause analysis.
Collaborate and brainstorm wif website developers on teh addition of new features to teh website as well as discuss new and edited website functions dat need to be expressed in manuals and SOPs.
Subject Matter Expert and adviser of all personnel functions; manages, processes, and reviews tasks pertaining to personnel accountability, strength management, evaluations, awards, promotions, reductions, and legal actions;
Knows and abide wif Local and Federal Policies, Procedures, and Regulations;
Supervises, mentors, and is accountable for teh health, welfare, morale, training, and actions of my team.

Confidential, Grand Rapids, MI

Loan Officer

Responsibilities:

Originate residential first mortgage loans by way of in-house and outside referrals. Maintain knowledge of available loan products and programs.
Specialize in FHA, VA, and Guaranteed Rural Housing Loans.
Manage pipeline for all originated loans through closing and complete required management reports.

Confidential, Muskegon, MI

Mortgage Executive

Responsibilities:

Exclusive Mortgage Loan Officer for three banking centers in Western Michigan; Originate first and second mortgage loans.
Specialize in Conventional, FHA and VA Loans.
Assist personal bankers wif their clientele;
Active in local community wif projects such as Habitat for Humanity and other notable charity organizations.