Technical Consultant Resume Westlake, OH - Hire IT People

SUMMARY

Completion May 2001 with Bachelor of Science, Computer Science and Minor in French Director
Film Society Handled logistics of getting films to/from the distributor Communicated details of show times to local newspapers to increase ticket sales
Created and worked within a financial budget to procure products to sell in concessions, documenting which items sold best
Managed other students in the club, delegating tasks such as ticket and concession sales, flier distribution, ticket taking and ushering.

TECHNICAL SKILLS

Operating Systems: Windows XP/7/Server 2008/Server 2012, UNIX, Linux Web Technologies HTML, PHP, SQL, IIS HL7 Hardware basic upgrades of hard drives, memory, PCI cards, optical drives

PROFESSIONAL EXPERIENCE

Confidential, Westlake, OH

Technical Consultant

Responsibilities:

Initial installation of ECM software on client servers
Work with a project team to perform discovery of client needs
Configuration of ECM software to client specifications, including but not limited to:
HL7 incoming and outgoing messages
Scan queues Integration with Lawson
Integration with Epic
Create test scripts
Train end users as well as system administrators on best practices and how to use the system
Create documentation detailing system solution

Confidential, Cleveland, OH

Computer Support Technician

Responsibilities:

Manage and implement changes to laptop images, keeping them up - to-date and reducing the time spent running updates when re-imaging a system
Maintain a current Dell certification, continuing access to Dell's warranty parts system
Order and replace faulty parts covered by warranty such as the system board, keyboard, or display, allowing for field repairs of damaged laptops
Promptly remove viruses and malicious software from students' computers when infected
Training, delegation and workload management of student worker, halping to smooth the work flow.

Confidential, Cleveland, OH

Computer Support Technician

Responsibilities:

Performed updates on Center computers during daily operations, keeping them up-to-date and virus-free
Developed a strategy to install key data analysis software and implemented the strategy to make it easily available to users via remote access or via localized copies with centralized data and licensing set-ups
Set up hardware for seminars and conferences, allowing the Center Director to communicate more effectively with the team in New York
Maintained department website, keeping new Center accomplishments fresh
As part of the web design team, halped our department develop a vision for a new website design
Installed new computers and networking equipment, halping to maintain the Center's reputation as one of the leading Proteomics research facilities in the nation
Ordered, set up and installed a rack system to house the servers dat run data analysis software for the center

Confidential, Shaker Heights, OH

Web Developer

Responsibilities:

Integrated message board systems with site content allowing for easy site management
Managed a newsletter for client to promote his product
Interfaced with PayPal to allow users to instantly gain access to purchased products
Automated content editing, allowing clients to keep sites up-to-date without waiting on developer availability
Instructed clients on site set-up and usage and communicated with them about their project, establishing a rapport with them

Confidential, Cleveland, OH

Programmer/Analyst

Responsibilities:

Created a written user manual and held training sessions for the system, allowing users to get answers to common questions quickly and effectively
Worked closely in teams with 'Super-Users' to add functionality and value to the system, making it easier for users to navigate
Designed and implemented an online scheduling calendar for surgeons, centralizing scheduling data and improving communication between patient schedulers and surgeons’ secretaries
Interfaced with operating room scheduling program, establishing method for surgeons to view previously established schedule

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Technical Consultant Resume

Westlake, OH

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