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Technical Writers Resume Profile

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SUMMARY

Qualified technical writer with experience in the property management and healthcare software industries computer savvy with 15 years experience writing and reading HTML code has extensive experience with help system creation and maintenance, creation of documentation for internal and external users, e-learning, instructional design, editing, and social media can write for a wide range of audiences, and is certified in MadCap Flare.

COMPUTER SKILLS

  • Adobe Acrobat Adobe Captivate Adobe FrameMaker
  • Adobe Dreamweaver Adobe Illustrator Adobe InDesign
  • Adobe Photoshop Adobe RoboHelp Apple OS
  • FullShot HTML MadCap Flare
  • Microsoft Office Suite Microsoft Visual SourceSafe Microsoft Windows
  • Oxygen Author SnagIt WebWorks Publisher
  • XML

EXPERIENCE

Confidential

  • Technical writer supporting medical mid-ware applications
  • Lead technical writer on numerous software documentation projects
  • Lead technical writer for mobile applications iPhone , iPad , and Android
  • Create video tutorials in Adobe Captivate to aid internal and external users in learning to navigate different software applications
  • Review and edit documentation created by other departments for style guide adherence, grammar, and content
  • Write on-demand documentation for internal and external customers

Confidential

  • Technical writer supporting over 20 Windows , mobile, and internet-based medical software applications
  • Lead technical writer on numerous software documentation projects
  • Lead technical writer for mobile applications iPhone , iPad , BlackBerry , and Android
  • Maintained and create new online context sensitive help systems authored in Adobe RoboHelp and Framemaker , and MadCap Flare
  • Created print materials for use by the training department
  • Create video tutorials in Adobe Captivate to aid internal and external users in learning to navigate different software applications
  • Review and edit documentation created by other departments for style guide adherence, grammar, and content
  • Write on-demand documentation for internal and external customers

Technical Writer

Confidential

  • Senior technical writer supporting eight different Windows and web-based property management software applications
  • Lead technical writer on numerous software documentation projects
  • Maintained and create new online context sensitive help systems authored in Adobe's RoboHelp and Framemaker
  • Created print materials for use by the training department
  • Revise and create articles for customer knowledge base
  • Create video tutorials in Adobe Captivate to aid the internal and external users in learning to navigate different software applications
  • Review and edit documentation created by other departments for style guide adherence, grammar, and content
  • Write on-demand documentation for internal and external customers
  • Provide live demonstrations of new product functionality to internal users

Intern

Confidential

Edited proprietary documents for the director of the Cincinnati Call Center, and created promotional marketing materials for the training department.

Intern

Confidential

Built and designed a website for Langsam Library's Instruction Department. Site was to house course guides for freshman courses. A course guides homepage was created, as well as a web-based template for electronic copies of the course guides.

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