PROFESSIONAL SKILLS:

Microsoft OfficePeopleSoft

Adobe AcrobatPowerPoint

Budget ManagementExcel

Budget DevelopmentWord

Content ManagementInformation Rights Management

Project ManagementFISMA

NIST Special PublicationsBusiness Continuity Planning

CognosConcur

GAAPHIPAA

GxPPhotoshop

Regulatory ComplianceSnagit

FAR & DFARSCode of Federal Regulations, Title 21

OMB Circulars A - 21, A-110, A-122, A-133Software Testing

JIRATestLink

FrameMakerHTML

Subversion (version control)Confluence

PREVIOUS EMPLOYMENT:

Confidential, Denver, Colorado

Technical Writer and Quality Assurance

Responsibilities:

• Responsible for reviewing and revising documentation produced by internal consultants and management for consumption both internally and client - facing
• Evaluate the tone, language, and consistency of written documentation as well as review and revise the graphical layout of documents, presentations, and other materials
• A high emphasis is placed on assisting in creating document templates and ensuring all work products are uniform and of the highest quality
• Responsible for building training programs and developing training materials for internal technical writers and security consultants
• Responsible for creating writing assessments for job applicants

Confidential, Boulder, Colorado

Technical Writer and Trainer, Quality Assurance

Responsibilities:

• Full responsibility for all unit quality management documentation, including policies, standard operating procedures, and employee trainings
• Act as team lead in organization and conduct of client and internal audits of Trial Interactive, an Information Management System used in the conduct of clinical trials
• Manage all development, user, and quality management writing projects
• Proactively address or communicate challenges, concerns, and process improvements
• Write new content and edit existing content for product user manuals for software systems using Alfresco and Origami CMS
• Support system testing for each deployment, including writing test scripts, building test suites, training testers, and executing tests
• Prepare Product Release and related documentation to support the Software Development Life Cycle
• Plan, develop, coordinate, and conduct application training programs for custom-developed software
• Work involves use of essential tools such as the Moodle Learning Management System, TestLink, and JIRA
• Work involves compliance with HIPAA, Code of Federal Regulations, FISMA, and ISO certification requirements

Confidential, Boulder, Colorado

Financial Manager/Industrial Sponsorship Coordinator

Responsibilities:

• Project management of the Center’s administrative and financial activities
• Budgetary oversight for over 80 accounts totaling approximately annually using Xcel spreadsheets, variance analysis, and budget projections
• Responsible for compliance with OMB directives, FAR,DFAR, and export controls
• Recruitment of Center’s industry sponsors/members
• Responsible for managing student support staff
• Compilation and submission of research funding proposals through FastLane and Confidential BAA submission systems
• Website design and content management
• Ability to work with a multicultural extremely diverse constituency successfully
• Ability to research, interpret, and put into practice complicated federal, state, and industry regulations

Confidential

Office Manager & Account Manager

Responsibilities:

• Accounts Payable & Accounts Receivable
• Monitored grant accounts
• Managed student staff
• Initiated any personnel and salary documents (for HR PeopleSoft)

Confidential

Office Manager

Responsibilities:

• Departmental liaison to University entities
• Maintained leave records and vacation schedules for department staff
• Managed student staff
• Authored secure web sites in a Unix environment
• Maintained the department’s three web sites using Dreamweaver software

Confidential

Assistant Ticket Manager, Volleyball Ticket Manager

Responsibilities:

• Supervised athletic event ticketing operations (basketball and volleyball); assisted with supervision of football events
• Ensured compliance with all NCAA rules and regulations
• Processed all complimentary ticket requests
• Maintained ticketing database
• Wrote, monitored, and supervised ticketing website content
• Taught Core Composition in traditional as well as computer-assisted environments
• Taught a weekend research and composition course
• Taught a hybrid course for two semesters

Confidential

English Instructor

Responsibilities:

• Taught composition and research to predominantly non-traditional students in a computer classroom
• Taught grammar, reading, and writing to under-prepared college students in computer classrooms
• Prepared curriculum for a developmental math course
• Assisted high school students to develop the academic skills and motivation necessary to complete high school and to enter college successfully
• Provided instruction and learning experiences through the study of composition and literature to small classes of students
• Tutored individual students
• Assisted with the supervision on social and recreational activities

Confidential

Instructors’ Assistant

Responsibilities:

• Assisted and advised instructors in teaching composition and research to first-generation college students as part of team-teaching units
• Provided individual tutoring and facilitated small group interaction among students
• Participated in group readings of students’ writing portfolios

Confidential

Instructor of English

Responsibilities:

• Taught a variety of composition, research, and developmental writing courses
• Taught technical writing
• Designed and taught on-line composition and literature courses
• Assisted in writing applications for grant funding and then worked in grant-funded teaching and research projects
• Provided individual tutoring in the department’s writing center
• Provided academic advising for in-coming students at summer orientation
• Delivered presentations and participated in panel discussions at national professional conferences
• Participated in development and beta-testing of Daedalus Integrated Writing Environment computer networking software
• Served as teaching assistant for the first-ever completely on-line college composition course
• Served on departmental and graduate student committees