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Senior Technical Writer Resume

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Emeryville, CA

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TECHNICAL SKILLS:

Tools: /Skills: AdTech, Agile and Scrum Methodology Experience, API Documentation, Audio Editing Tools, Confidential Web Services (AWS) Data Center Experience, Client/Server Installations, Cloud - Based Enterprise Software, Confluence, Eclipse, FrameMaker, GIT, HTML, JIRA, MadCap Flare, Microsoft Office, Microsoft Source Safe, Paint Shop Pro, Perforce, Photoshop, Radio Production, SQL

WORK EXPERIENCE:

Senior Technical Writer

Confidential, Emeryville, CA

Responsibilities:

  • Assisted with corporate rebranding of existing product documentationsuch as installation and/or user guides and related materials.
  • Used FrameMaker, Microsoft Word, and MadCap Flare for content development.
  • Freelance work and research for a personal writing project.

Senior Technical Writer

Confidential, Redwood City, CA

Responsibilities:

  • Wrote/developed content for various modules (i.e. for reports, best practice guides, etc.) for Confidential Campaign Suite.
  • Worked with and/or collaborated with product managers, business development, and product integrators, among others.
  • Used MadCap Flare and Confluence Wiki for content development.

Content Writer/Contributor

Confidential, Santa Clara, CA

Responsibilities:

  • Developed/edited marketing content for Confidential storage, networking, and server solutions.
  • Used Microsoft Word and Excel for content development and project management and tracking.

Contract Wiki Content Writer

Confidential, Hayward, CA

Responsibilities:

  • Wrote/documented/developed security, cloud computing, hardware/software SOPs for Confidential Web Services (AWS) domestic and international data center users.
  • Created a wiki site with Confluence so that clients had easy access to the content.

Contract Technical Writer

Confidential, San Jose, CA

Responsibilities:

  • Contract Lead Writer/Content Developer for internal SEO enterprise application that is used for paid search marketing by Confidential and related partners.
  • Developed and helped implement a wiki with product related content.

Freelance Technical Writer

Confidential, San Francisco, CA

Responsibilities:

  • Wrote/Edited/Published data sheet and related copy.
  • This was a 1-month/1-off freelance project.

Contract Technical Writer

Confidential, Foster City, CA

Responsibilities:

  • Wrote, edited and helped-prepare product inserts, this was a short 1-off contract.
  • Used FrameMaker versions 8 and 9, and Confluence Wiki for content development.
  • Used Photoshop for screen captures.

Staff Sr. Technical Writer

Confidential, Burlingame, CA

Responsibilities:

  • Wrote end user, installation/configuration content, and release notes for the PrO application and related products.
  • Used FrameMaker and Microsoft Office for content development.

ContractTechnical Writer

Confidential, San Francisco, CA

Responsibilities:

  • Developed online help content for an enterprise campaign management product geared for outdoor and billboard display advertising campaigns.
  • Also wrote release notes, bug reports and contributed to collateral.

Sr. Technical Writer

Confidential, San Francisco, CA

Responsibilities:

  • Wrote installation guides, configuration guides,some API documentation, and release notes for an enterprise application.

Sr. Technical Writer

Confidential, Menlo Park, CA

Responsibilities:

  • Wrote release notes, installation guides, and release notes for Confidential ’s enterprise products.

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