Lead Developer Resume Houston, TX - Hire IT People

SUMMARY

Experienced Senior Technical Writer with over 10 years experience at increasing levels of responsibility as technical trainer, curriculum developer, and technical editor.
Background in curriculum development and course delivery as an analog/digital system technician and test design engineer. Latest projects include analog/digital and pneumatic/hydraulic circuits of an advanced blowout preventer for a world leading oil and gas firm.
Quick learner with keen focus on following company policies to make sure writing projects meet requirements for correctness, consistency, and controlled distribution. Developed and supervised technical projects including:
Developed and delivered curricula for technical subjects used in a classroom setting using Microsoft tools such as PowerPoint
Training and technical documentation programs: Arbortext HTML and Windchill PDMLink, Adobe Acrobat, Word, Excel.
Ability to interpret schematic diagrams and diverse source materials.
Designed flow charts to facilitate maintenance tasks or to isolate faults based on team meetings with subject matter experts and project stakeholders
Scripting hands - on lab using adult learning theories to enhance results and improve analytics such as end-user feedbacks.
Organize engineering review meetings to clarify project deadlines and objectives to ensure timeliness and accuracy of deliverables

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Lead Developer

Responsibilities:

Member of technical publications team which increased user manuals production by 100% yearly without an increase in team size
Designed a process to decrease engineering time and project vetting costs by task analysis and interviews of subject matter experts
Recipient of numerous performance awards for various projects from management and end customers
Contributed articles to engineering database to capture best practice knowledge
Held numerous lunch and learn sessions to share technical knowledge with team members and greatly increase accuracy and proficiency

Confidential

Lecturer

Responsibilities:

Assembled world-class Mux BOP Control System for safe and highly-effective hands on troubleshooting by students from diverse electrical and subsea backgrounds
Recipient of numerous performance awards for various projects from management and high instructor ratings by end customers
Strong contributor to contents used by training department and provide technical audits of draft manuals from documentation team

Confidential, Cypress, TX

dBase Support Analyst

Responsibilities:

Confidential, Santa Clara, CA

Technical Training Director

Responsibilities:

Applied ADDIE principle of instructional design and adult learning theories to coursework Analysis, Design, and Development
Documented and analyze student feedbacks and outcomes during the Implementation and Evaluation phase of ADDIE
Evaluated documentation tools such as Framemaker and Adobe Creative Suite

Technical Instructor

Confidential

Responsibilities:

Improved flow of training material and implemented controls to make sure released documents to students are factually accurate
Achieved personal goal of 100% student satisfaction rate by providing extensive pre and post graduation support

Confidential, Austin, TX

Escalation Support Specialist

Responsibilities:

Represented Apple at the Women Rights NGO event held in Beijing, China in 1995 and talent recruitment fairs at Texas universities.
Selected to provide technical knowledge to establish passing benchmark for the first CompTIA A+ Service Technician Certification in MacOS-based computers.