Diagnostic Technical Writer Resume
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MI
PROFESSIONAL EXPERIENCE
Confidential, MI
Diagnostic Technical Writer
Responsibilities:
- Perform diagnostic fault insertion and failure mode effect analysis (FMEA) on computer and non - computer based systems. Document results in order to support troubleshooting of Navistar Mine Resistant Ambush Protected (MRAP) vehicles.
- Determine best practices for troubleshooting procedures and fault isolation of computer and non-computer based systems.
Confidential, MI
Technical Writer
Responsibilities:
- Author Chrysler owner manual radio/infotainment information.
- Responsible for multiple delivery formats including owner manuals, quick start user guides, and content accuracy of DVD and mobile application information.
Confidential, MI
Senior Technical Writer and Team Leader
Responsibilities:
- Responsible for teams of 2 to 8 Technical Writers.
- Review and edit draft content for technical accuracy and compliance to
- Mil- Standard 40051 standard while keeping program timing a top priority.
- Author maintenance and operator manual information for Navistar MRAP vehicles.
- Team leader for Navistar MRAP Recovery Vehicle (MRV) maintenance manual.
- Team leader for Navistar MRV Commercial-Off-The-Shelf (COTS) operator manual.
- Team leader for M60 Destroyer tank maintenance and operator manuals.
Confidential, MI
Service Engineer and Technical Writer
Responsibilities:
- Author OBD II engine controls diagnostic service information for Powertrain Controls Service Engineering (PCSE) group.
- Perform Failure Mode Effect Analysis (FMEA) in order to developed and validate diagnostic service information.
- Worked with parts release engineers, and software engineers to work toward service solutions.
- Responsibilities included the following vehicles and programs:
- Engine controls manual for marine electronic fuel injection (MEFI).
- Engine controls manual for performance engines.
- General Motors Daewoo Auto and Technology (GMDAT).
- Controls diagnostics for fuel cell vehicle.
- Advanced service engineer for hybrid automotive systems.
- Compressed Natural Gas (CNG) and Liquefied Propane Gas (LPG) vehicles.
- Electric S-10 and EV1 vehicles.
- Engine controls diagnostics for Gen 3 small block engines.
TECHNICAL SKILLS
- Proficient with Microsoft PowerPoint
- Outlook, Word, and Excel.
- Arbortext Editor (SGML and XML).
- Adobe Acrobat.
- Lotus Notes.
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