Underwriter Technician Resume

SUMMARY

Detailed - oriented and forward thinking professional with 10 years’ experience in office administration and logistics.
Seeking to use skills and experience in an environment to help promote the success of an organization.
Project Management· Oral and Written Communications
Problem Analysis and Resolution· Microsoft Office Suite (Excel, PowerPoint, Word)
Customer Relations· QuickBooks/ PeachTree (AP/AR)
Payroll Application Systems· Database Management (ACT & Access)

PROFESSIONAL WORK HISTORY

Confidential

Underwriter Technician

Responsibilities:

Reviewing account information in ImageRight Content Management System
Issue commercial insurance policies according to insurance binders
Manage workflow with monthly underwriting deadlines
Process Month End Surplus Lines tax requirements per Tennessee & Mississippi Standards
Maintain accurate account activity in AIM Management System
Heavy data entry and database management

Confidential, Tennessee

Administrative Assistant/Receptionist

Responsibilities:

Managed daily office functions including mail, telephone switchboard, and meeting calendar
Process weekly end course critiques and course spreadsheets
Assist with planning annual Christmas party and Spring Baseball company outings
Manage Executive board member calendars and common area reservations
Reconcile FedEx billing statements for month end
Quarterly manage mass mailing for 300+ pieces newsletter
Handle projects as assigned and demonstrate strong communication with process
Processed incoming invoices for payments
Maintained accurate expense records to reconcile company purchasing card
Provide customer service and maintain reception areas
Maintain reception area and greet visitors and clients

Confidential, Atlanta

Executive Office Administrative Assistant

Responsibilities:

Serve as Human Resource Administrator (staff training, compensation, and benefits)
Process multi-state payroll (via Paychex ) and new consultant paperwork
Enter data into production and staffing databases
Manage time and payroll spreadsheets in Excel
Maintain calendar and travel arrangements for President
Manage accounting procedures (invoicing, AR/AP, collections via Peachtree)
Prepare daily and weekly meeting agendas and schedules
Served as Project Manager for Minority Business Certifications, Minority Women Owned Business Certifications, and 8a Certifications in Georgia, Illinois, and Tennessee
Served as Project Manager for Memphis City School (MCS) Telecommunication Install
Assisted Project Manager with RFP Solicitation for Atlanta Public School GPS

Confidential

Broker’s Administrative Secretary

Responsibilities:

Perform data entry duties to process invoices for goods, services, reimbursements, and payroll using QuickBooks
Directed business and distribution of company literature to stimulate clients and sales leads
Project Manager for monthly meeting for 6-10 departmental agents to provide market changes, trends and hot button items in the market. Provide platform for mortgage lenders and builders to connect to agents and demonstrate test market strategies.
Collaborated with agents to complete sales reports, client information, and closing documents
Effectively filed all closed records in storage as lawfully required
Created marketing and monthly sales meeting presentations
Maintained agent website with accurate information
Properly handled moderate volume invoice processing and purchase order matching
Coordinated in-office continuing education for agents per Georgia Real Estate Commission
Conducted New Agent orientation and team assignments
Reconcile client databases for weekly advertise management