Technical Writer Resume
5.00/5 (Submit Your Rating)
Richardson, TexaS
SUMMARY
- A Technical Writer offering experience in a variety of environments including Information Technology (IT), Telecom, Finance, and Utilities.
- Interviewing subject matter experts (SMEs), developers, and engineers to plan documentation.
- Researching technical guides, diagrams, intranet sites, and test environments for information.
- Developing user guides, training presentations, and online help.
- Maintaining SharePoint, Wiki, and Kiosk sites for knowledge management.
- Documenting ITIL policies, procedures and process flows in MS Word templates and Visio.
- Developing and editing technical guides, developer release notes, and project documents.
- Producing software application training videos in Camtasia.
- Generating metrics, charts, reports, and schedules to support project management.
- Developing intranet sites, editing web content, and publishing internal press releases.
TECHNICAL SKILLS
- MS Office (Word,Excel,PowerPoint,Outlook and Windows)
- Skype
- Lync
- Virtual Rooms
- Pulse
- DOORS
- StarTeam
- Google tools
- FrameMaker
- Adobe Acrobat and RoboHelp
- Adobe Photoshop
- Illustrator
- MS Picture Manager
- Snag It
PROFESSIONAL EXPERIENCE
TECHNICAL WRITER
Confidential, Richardson, Texas
Responsibilities:
- Developed user documentation and installation guides for mobile device software, including applications for iPhones, iPads, and Android phones.
- Documented IT processes for Operations support staff.
- Software used includes Microsoft Intune, Office 365, Outlook, Word, and SharePoint.
TECHNICAL WRITER
Confidential, Carrollton, Texas
Responsibilities:
- Developed technical documentation for video monitoring systems and cyber security products.
- Developed training documentation for administrators and end users.
- Software used includes Adobe FrameMaker, MS Office (Word, Excel, and Outlook), SharePoint, Rational DOORS, StarTeam, Google tools, and Pulse remote meetings.
PROJECT DELIVERY LEAD - TECHNICAL WRITER
Confidential, Plano, Texas
Responsibilities:
- Developed training guides for software applications.
- Developed process flow diagrams in Visio.
- Recorded software demonstrations and training videos in Camtasia.
- Participated in virtual room sessions with SMEs and technical staff to design user interfaces.
- Developed technical guides for networks, servers, firewalls, and IP address management.
- Maintained SharePoint, Kiosk, and intranet sites for documentation repositories.
- Assisted with software administration, participated in testing, and ran reports to identify issues.
- Other software used includes MS Word, PowerPoint, Excel, Outlook, Project, FrameMaker, Acrobat, Brainshark, Skype, Lync, and PeopleSoft.
TECHNICAL WRITER
Confidential, Plano, Texas
Responsibilities:
- Developed user guides and training documentation for network related software applications.
- Developed configuration and administrative guides for production support.
- Assisted project managers and updated schedules in MS Project.
- Other software used includes MS Word, PowerPoint, Excel, Picture Manager, FrameMaker, PowerPoint, Snag It, and eRoom.
TECHNICAL WRITER
Confidential, Irving, Texas
Responsibilities:
- Documented accounting related procedures using MS Word.
- Updated user training guides for a mortgage loan servicing business.
TECHNICAL WRITER
Confidential, Richardson, Texas
Responsibilities:
- Documented procedures for a SOX audit using MS Word and FrameMaker.
- Developed process flows for electronic transactions and credit card processing in Visio.
TECHNICAL WRITER
Confidential, Irving, Texas
Responsibilities:
- Developed intranet sites and published press releases to the Confidential News Service.
- Assisted research staff with developing presentations and organized workshops.
- Other software used includes MS Word, Outlook, Visio, PowerPoint, Adobe Acrobat, Photoshop, Illustrator, HTML, and Website Builder's Toolbox.
TECHNICAL WRITER
Confidential, Irving, Texas
Responsibilities:
- Developed user documentation for software applications in MS Word and PowerPoint.
- Developed software architecture diagrams and use case scenarios in Visio.
- Researched intranet sites and developed metrics charts in Excel.
TECHNICAL WRITER
Confidential, Irving, Texas
Responsibilities:
- Developed technical manuals and design guides for an internet billing project.
- Software used includes MS Word, Visio, Snap Shot, and Internet Explorer.
TECHNICAL WRITER
Confidential, Irving, Texas
Responsibilities:
- Developed user guides for SAP Logistics used in mobile phone manufacturing facilities in S.A.
- Software used includes MS Word, FrameMaker, Adobe Acrobat, Snap Shot, and Lotus Notes.
Privacy Policy
Resume Categories
- .NET Developers/Architects Resumes
- Java Developers/Architects Resumes
- Informatica Developers/Architects Resumes
- Business Analyst (BA) Resumes
- Quality Assurance (QA) Resumes
- Network and Systems Administrators Resumes
- Help Desk and Support specialists Resumes
- Oracle Developers Resumes
- SAP Resumes
- Web Developer Resumes
- Datawarehousing, ETL, Informatica Resumes
- Business Intelligence, Business Object Resumes
- MainFrame Resumes
- Network Admin Resumes
- Oracle Resumes
- ORACLE DBA Resumes
- Other Resumes
- Peoplesoft Resumes
- Project Manager Resumes
- Quality Assurance Resumes
- Recruiter Resumes
- SAS Resumes
- Sharepoint Resumes
- SQL Developers Resumes
- Technical Writers Resumes
- WebSphere Resumes
- Hot Resumes
