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Senior Technical Communications Specialist Resume

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Seattle, WA

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Objective

  • Creative and challenging opportunity to use my writing and editing skills and to promote clarity and accuracy in business, information technology, and science communications
  • 17 years of industry experience, and proven ability to Write original material to client’s specifications
  • Rewrite and seamlessly integrate new text Troubleshoot and repair structure, content, grammar, and style
  • Gather information from subject matter experts and shape it into thorough, accurate, and clear documentation
  • Prioritize and manage workflow in a high - throughput documentation environment

TECHNICAL SKILLS

  • Java
  • XML and HTML
  • MATLAB
  • C/C++
  • PL/SQL
  • Confidential Visio and PowerPoint; TechSmith SnagIt
  • Confidential Word and DxEditor
  • Adobe InDesign and FrameMaker
  • XMetal (XML editor)
  • SharePoint
  • MSTP
  • The Chicago Manual of Style
  • AP Stylebook and AMA style
  • SEO
  • Trados; Documentum; GitHub; Confidential DxStudio
  • ProductStudio and Visual SourceSafe
  • Confidential Windows; OS X iOS and Linux

PROFESSIONAL EXPERIENCE

Senior Technical Communications Specialist

Confidential, Seattle, WA

Responsibilities:

  • Write and edit software documentation
  • Perform multi-level editing
  • Manage workflow for the group
  • Interact with SMEs to resolve issues with documentation and to rewrite documents as needed

Technical Writer and Editor

Confidential, Seattle, WA

Responsibilities:

  • Wrote white papers for Confidential products; target audience: software developers and journalists
  • Described new and existing Confidential technologies for semi-technical readers

Technical Editor and Writer

Confidential, Seattle, WA

Responsibilities:

  • Wrote and edited legal documents, white papers, newsletters, e-mails, marketing blurbs, reports, blogs, tweets, and quick-start brochures; target audiences: online retailers, Confidential affiliates, and internal teams
  • Recommended and implemented improvements to structure, grammar, and style for existing website content

Technical Editor

Confidential, Redmond, WA

Responsibilities:

  • Edited legal and software documentation
  • Rewrote the style guides used by the group’s writers and editors

Programmer Editor

Confidential, Redmond, WA

Responsibilities:

  • Edited SDK documentation and white papers for Internet Explorer 8 and Confidential Office; target audience: software developers
  • Created and edited glossaries and style guides

Programmer Editor

Confidential, Redmond, WA

Responsibilities:

  • Edited programming documentation translated from Japanese; target audience: developers of video games
  • Led the effort to minimize the occurrence of syntactic artifacts of the original language in translations
  • Liaised between translators and test users of the translated documents to ensure accuracy and clarity
  • Created and edited style guides and glossaries

Programmer Writer

Confidential, Redmond, WA

Responsibilities:

  • Wrote and edited API documentation; target audience: software developers
  • Worked with software developers to resolve bugs in documentation

Technical Writer

Confidential, Bellevue, WA

Responsibilities:

  • Researched, designed, wrote, and edited website content, end-user reference manuals, quick-start brochures, legal documents, SOPs, and FAQs; target audience: IT professionals and novice computer users
  • Interviewed the marketing, legal, technical support, software development, and testing teams to create and improve documents
  • Created and edited illustrations for PC connectivity concepts

Research Associate and Technical Writer

Confidential, San Carlos, CA

Responsibilities:

  • Performed and documented procedures for the Scanning Electron Microscopy (SEM), residual moisture, particle size, and surface tension analyses; target audience: scientists and research associates
  • Wrote and edited SOPs, training and legal documents, and experiment reports
  • Trained analysts to perform SEM and solid-state chemistry analyses

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