Sr. Technical Writer Resume
5.00/5 (Submit Your Rating)
Atlanta, GA
SUMMARY
- Solutions - oriented professional with over 20 years experience in network architechure, security analysis, and project management for high-profile, large-scale infrastructure and broadcast network projects seeking an IT compliance and governance position.
- Adept at utilizing and combining technical expertise with business management skills including risk management, resource allocation and tracking, equipment and materials procurement, process optimization/re-engineering, budgeting, estimating, and change management.
- Excellent interpersonal, mediation, and organizational skills. Qualified for vendor and client interaction at all levels.
TECHNICAL SKILLS
- Cisco Routers and Switches
- Cisco ACS 5.5 Server Appliances
- Cybersecurity/Security Analysis
- Technical Writing for Documentation & Planning of all Projects
- Dynamic Multipoint IPsec Configuration
- Microsoft Active Directory Administration
- 802.11 a/b/g/n Wireless Administration
- Data Center Migration
- Multi-Protocol Label Switching (MPLS) Networks
- Network & Systems Security
- OC-192 Networks
- Simple Network Management Protocol
- SolarWinds Orion Network
- Stealth-Watch and Lan-Scope Network Management Systems
- Technical Writing
- UNIX/Linux Server Administration
- Windows XP/7/Server ‘03/’08/’12 Administration
- Physical to Virtual Server Migration
PROFESSIONAL EXPERIENCE
SR. TECHNICAL WRITER
Confidential, Atlanta, GA
Responsibilities:
- Supported staff engineers in the writing and editing of network design, interface and architecture documents, network plans, and complex internal technical publications.
- Assisted with Cisco and Palo-Alto equipment upgrades including documenting Endpoint logical connectivity for various system locations.
- Amended and revised Teleport & PoP (Place of Presence) diagrams using Visio software; prepared for migrations by creating client service graphs using Cacti software and Net-Cracker to revise device name/location and port designation for IS1-2.0 Migration Project.
- Finalized network diagrams for Intelsat NOC escalation/troubleshooting, future projects and migrations.
- Drafted, documented and simplified complex technical requirements, methodologies and procedures for diverse audiences.
- Mentored fellow coworkers to enhance knowledge base for future projects and to contribute to the career development of high potential employees.
SR. NETWORK ENGINEER/SR. TECHNICAL WRITER
Confidential, Atlanta, GA
Responsibilities:
- Planned and directed the scheduling, development, installation, technical writing, documentation, maintenance and testing of contingency plans and hardware maintenance and lifecycle planning for the corporate hardware and networking assets; served as Lead Project Manager on high-profile, complex networking projects.
- Designed, configured and deployed high available networks built on Cisco routers, switches and wireless LAN devices, HP 12500 & 5900 switches, F5 Load Balancers, and Palo Alto Firewalls utilizing Endpoint; utilized and managed System Center Configuration Manger (SCCM) for reduce server vulnerabilities and strengthen network protection.
- Engineered and implemented Cisco network system configurations included VoIP, Data and diverting internet destine traffic via a local Cisco PIX firewall; implemented and installed Skype for Business and RingCentral.
- Managed and maintained wireless voice & data networks comprised of (22) AP’s, (1) 3750 w/routing code and POE, and (3) 3750 switches also possessing POE; utilized CiscoCatalyst6509-E for distribution and 6506’s as site core routers utilizing Ten-Gigabit technology with Dark-Fiber vendor services for diverse WAN connectivity.
- Engineered and implemented flyaway kits (1-Cisco 2811, w/two 3750G’s) for TNT Sports network coverage for major national sporting events using Sprint-MPLS Bonded T1s for the WAN piece. Technical writing for planning & design for the magnitude of the project.
- Designed and deployed the Distributed Sniffer Servers for monitoring and analyzing network traffic between segments via Glass Hopper Matrix Switches. Technical writing was necessary for documentation of this project.
- Utilized Cisco (WAAS) Wide Area Application Services (IP-based video WAN acceleration unit using Cisco's IP video infrastructure and video-encoding technology) to transfer multi-gigabit files for broadcast in real-time.
- Executed troubleshooting, performance monitoring, and security analysis utilizing vulnerability remediation management tools and technical writing to document/plan various projects.