TECHNICAL WRITER Resume Duluth, GA - Hire IT People

SUMMARY

Creative and reliable college graduate wif a B.A. in English seeking to establish my career as a technical writer.
Obtained degree wif a concentration in rhetoric and composition, and skilled in proofreading and publishing.
Looking to leverage my noledge and experience at a reputable company.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

TECHNICAL WRITER

Confidential - Duluth, GA

Responsibilities:

Evaluated standardized tests administered to elementary through high school students.
Provided detailed written reports of student responses.
Assessed student responses to subject-related, open-ended questions based on a provided guided rubric.
Accurately identified students dat did not provide adequate responses dat could not be scored.

CUSTOMER SERVICE REPRESENTATIVE

Confidential - Morrow, GA

Responsibilities:

Generated thorough written reports of every consumer interaction.
Anticipated customer needs based upon research and followed up wif previous customers to offer additional services.
Opened and maintained customer accounts by accurately recording account information.
Answered any questions the customer may has had about available products and services.
Used online telephone services to reach out to customers and verify account information.

CASHIER/CLERK

Confidential - Atlanta, GA

Responsibilities:

Operated the cash register at checkout and the self-checkout machine when consumers had issues.
Maintained the cashier stations by restocking grocery bags, reorganizing the candy isle, and ensured the self-checkout area remained organized.
Greeted visitors and guided them to the area of the store they sought.