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Technical Writers Resume Profile

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Candidate Resume:

SUMMARY

I have an eye for detail and a unique blend of experience in proofreading, editing, writing, proposal work, marketing, and customer service. My background, education , and excellent command of the English language make me a driven, client-sensitive writer/editor who can handle multiple, complex, deadline-based assignments.

EXPERIENCE

Confidential

Technical Editor II

  • Edited complete re vision and update of the FAA Systems Engineering Manual SEM , last updat ed in 2006. This update changed the entire document, expanding its scope while reducing the page count to around 350.
  • Acted as sole editor on task.
  • Edited SEM for content, bringing highly technical concepts into plain English, per FAA guidelines. Simultaneously, took work from multiple, diverse authors and edit ed it to have a consistent voice.
  • Coordinated project between BAH leads and the FAA SEM Team in New Jersey, managing some weekly teleconferences and liaising between BAH and FAA.
  • Interviewed FAA stakeholders and managers for feedback to drive workshops held at one-year mark to determine task's progress.
  • Other Tasks at L3 in Reston, VA

Technical Editor II

  • Wrote user's manual for Airports External Portal FAA Web application .
  • Wrote training guide for System of Airports Reporting SOAR FAA Web application .
  • Supported Knowledge Transfer presentations to FAA and Booz Allen team for transitionof contract.

Confidential

Technical Writer

  • Edited the 2009, 2010, and the first draft of the 2011 National Aviation Research Plan NARP , an annual Research and Development R D report delivered to Congress and the FAA administration. The NARP includes budget requests for the R D programs and explains FAA's short-, mid-, and long-range plans for that money.
  • Wrote and edited various reports and presentations for FAA customers, from partnership agreements with EUROCONTROL FAA's European counterpart to simple PowerPoint presentations for budget meetings.
  • Managed the Performance Measurement Database PMD , an Oracle database designedto track R D programs' research goals, accomplishments, and activities from year to year.
  • Worked closely with every program's officers, meeting with them at least once per year and communicating with them through e-mail and phone calls. My work on the PMD directly assisted FAA in keeping research consistent from year to year, and in staying accountable to the Department of Transportation and to the Office of Management and Budget.
  • Used Systems Engineering principles in managing PMD, including customer/user requirements, project control, product implementation, verification , validation, and maintenance. All processes were fully documented.
  • Wrote how-to tutorials for the PMD and for another database that tracks R D partnership agreements. These tutorials helped FAA customers to better understand the databases' impact on their jobs, and to effectively use these tools to help them in their jobs.

Confidential

  • P rovide d day-to-day health care management for terminally-ill friend.
  • Administer ed medications, chauffeur ed , and maintained household.

Confidential

  • Wrote and created advertising materials, including print ads in local paper.
  • Created revenue-to-hour process sheet to maximize profits in store.

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