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Technical Writer Resume

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Fort Lauderdale, FL

WORK EXPERIENCE:

Confidential, Fort Lauderdale, FL

Technical Writer

Responsibilities:

  • Main Responsibilities: Creating and managing an internal online IT support system using teh Podio platform. Creating and maintaining high quality documentation for it. Confidential colleagues on using it. others on building Podio workspaces. Producing new data center project presentation documentation. Assisting colleagues so they can create quality technical documentation. User acceptance testing. Built new intranet support area on Adobe Web Experience Manager with my team.

Confidential, Tamarac, FL

Technical Writer

Responsibilities:

  • Main Responsibilities: Creating user manuals, installation documentation, release documentation, API documentation, and halp systems for industry leading clinical trial management software applications, within a highly regulated environment, under FDA regulations.

Confidential, Juno Beach, FL

Technical Writer

Responsibilities:

  • Main Responsibilities: Updating nuclear operations procedures and materials within NAMS project. Processing teh publishing of nuclear documents. Operating HP Quality Center software to load test data and run test scripts. Generating sample data for Asset Suite nuclear software with MS Excel.

Confidential, Fort Lauderdale, FL

Technical Writer

Responsibilities:

  • Main Responsibilities: Documenting corporate business - to-business data integrations and updating Compass CRM system manual. Creating system use cases.

Confidential, Pompano Beach, FL

Technical Writer / QA Testing Engineer

Responsibilities:

  • Main Responsibilities: Writing and designing test plan documentation for automation. Automated test case analysis and code repair with SilkTest 7.5. Interfacing with off shore test automation team in India. Manual software testing using Lotus Notes platform for tasks management. SilkTest 2006 system setup for automated testing on Windows Vista.

Confidential, Juno Beach, FL

Technical Writer

Responsibilities:

  • Main Responsibilities: Documenting FP&L’s Software Development Life Cycle. Composing network landscape diagrams with MS Visio, based upon queries to MS Access databases, and interviews to team members. Composing several “Current State” documents on various FPL information systems. Developing reusable VB and HTML code to print MS Visio charts in a plotter.

Confidential, Boca Raton, FL

Owner - IT Business Manager

Responsibilities:

  • Main Responsibilities: Writing documentation, data analysis, MS Access and ASP development, process flowcharting with MS Visio, sales, applications testing, web master duties, project management, accounting with QuickBooks, and managing personnel. s: Building a six staff team, designing and selling a custom web based content management tool for teh travel industry, maintaining six stable clients, obtaining representation for Palm Beach County of a Florida based al software company, and securing software distribution agreement with NJ sales representative.

Confidential, Miami, FL

Systems Analyst - Technical Writer

Responsibilities:

  • Main responsibilities: Technical writing (MS Word & Visio), PowerPoint presentations, database software testing, writing articles, web master duties, wireless technologies research, cost estimation, software installation, managing software vendor relationships.
  • Enterprise Application Integration: Wrote project documentation, established relationships with EAI vendors, produced cost estimates, and conducted project administration.
  • Knowledge Management Platform: Wrote documentation, and performed research in knowledge management in order to establish teh direction of evolution of RCCL’s KM platform.
  • Next Generation Reservations System: Wrote documentation, performed database software testing, project management, and facilitated meetings.

Confidential, Miami, FL

Robotics Lab Instructor

Responsibilities:

  • Responsibilities: Writing class syllabus, teaching AML, ladder logic and Siemens PLCs programming, as well as PCB assembly machines programming to colege engineering students.

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