Senior Technical Writer Resume Santa Clara,CA - Hire IT People

SUMMARY:

15+yearsofexperienceinsoftware,hardware, and processdocumentation coveringinstallation,informationsecurity, configuration, end - user, API,SDK,and administrator guides.UsedGitandstandard dev tools.
Experiencedocumentingnetworks, databases,CMSs,mobile(iOS and Android),and financials. Ihave been a wiki(Confluence)and blogadministrator
Have also done, online help and videos, graphics, marketing collateral, and UI content.Iam trained inAgileand ITIL. I have UI design, i18n and L10N,XML,HTML,PCI,andproject managementexperience.UsedAWS and related cloud technologies.Docker experience.

PROFESSIONAL EXPERIENCE:

Senior Technical Writer

Confidential, Santa Clara,CA

Responsibilities:

Created documentation for Docker engineering and DevOps teams.
Managed API and SDK material for web applications.

Content Development Manager

Confidential, Redwood Shores,CA

Responsibilities:

Provideddocumentation and support forDevOpsand UX teams.
Managed API and SDKfor web andiOSand Androidmobileapplications.

Senior Technical Writer

Confidential, Mountain View,CA

Responsibilities:

Provided documentation andUI support to Confidential Developersportalteam.
Supported the Confidential API portal, including the portal UI and API documentation.
Helped engineering andGoogle Cloud teams with documentation and UX.

Senior Technical Writer

Confidential, San Jose,CA

Responsibilities:

Supported internal and externalOpenStackcontent for Cisco CloudServices.
Provided editorial, content,andgraphicsforthe UI, Ux,anduser documentation teams.
Createdonline demonstration content, datasheets,and supported CIS.

SeniorWebContentWriter

Confidential, SanFrancisco,CA

Responsibilities:

Migrated Movable Type platform to WordPress CMS.
Createdcontent, graphics, and editorial forproductdocumentation.
Managed webportal content for Confidential ; created developer API and SDK guides.

SeniorTechnical Writer

Confidential, San Francisco,CA

Responsibilities:

Worked with Android and iOS teams to implement user-based UI improvements.
Manageddocumentationand graphicsprojectfor mobile software platform.

Confluence Administrator/Technical Writer

Confidential, Washington, DC

Responsibilities:

Providedsupport for transition to ITIL-based documentation environment.
Managed division-wide Confluence instance for Agile/SCRUM engineering environment.

Senior Technical Writer

Confidential, Santa Clara, CA

Responsibilities:

Createddocumentation for FrameMaker to DITA/XML conversion and changeover.
Edited UI, did APIand SDKdocumentation, release notes.

Senior Technical Writer

Confidential, Menlo Park, CA

Responsibilities:

Designed and deliveredproduct and UI contentandAPI and SDKdocumentation.
Supported localization and internalization services, worked with external vendors.

Senior TechnicalWeb Writer

Confidential, Mountain View, CA

Responsibilities:

Edited UI, did APIand SDK documentation, release notes.
Worked onproductdocumentationcontentand provided support toUI.

CRM Studio Lead andTechnical Writer

Confidential, Redwood Shores, CA

Responsibilities:

Helped create data repository accessible acrosstheOracle intranet.
Interviewed cross-functional teams/SMEs forproductcontent andgraphics.
Creating, populating, implementing, and maintenance of content management systems.
Supporting software development within Agile and SCRUM environments.
Administration of Confluence and other wikiswithinvariedenvironments.
Working within financial environments: banks, investment firms, and brokerage houses.
Working withPCI compliance standardsas well as security, PKI,and digital s.
Creating developer documentation:API and SDK material,REST,developer portals.

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Senior Technical Writer Resume

Santa Clara, CA

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