Technical Writer Resume San Antonio, TX - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Technical Writer

Responsibilities:

Writing, editing, updating and entering technical information in aircraft maintenance manuals, illustrated parts catalogs, electrical wiring manuals and work cards for various airlines.
Responsible for a wide range of inspection functions supporting materials, sheet metal, composites, and process and assembly operations.
Follow programs, documents, drawings, specifications and quality standards to perform inspection functions.
Perform audit/surveillance/measurement/inspection of all sheet metal/composite parts/assemblies according to specifications, processes and procedures.
Initiate and document any non - conforming materials, parts, assemblies or portions theirof, according to specification, process and procedures.
Performing in teh Piston Product Support Group researching and responding to incoming phone calls, letters, faxes and emails to support customers wif troubleshooting, repairs, parts issues and answered general questions concerning all Beechcraft piston powered aircraft
On call 24/7 to resolve urgent issues (“AOG”) (every two weeks)
Document necessary maintainability and /or reliability issues for product improvement
Review, critique, and approve service publications prior to field distribution
Oversee prototype installations of proposed modification kits to confirm viability prior to field introduction

Confidential, Wichita, KS,

Sr. Engineer, Airworthiness

Responsibilities:

Perform as a liaison between numerous Cessna departments including Engineering, Quality, Marketing, and Customer Service and teh domestic and foreign civil authorities on certification issues to support product certification and on-time airplane deliveries.
Coordinate wif domestic and foreign civil aviation authorities on continued operational safety issues.
Facilitate meetings between Cessna, domestic and foreign civil aviation authorities to coordinate/resolve certification issues and to achieve product certification.
Process documentation required to support domestic and foreign certification, operational requirements, and continued operational safety.

MSG-3 Analyst /Maintenance Engineering/Customer Service Engineer

Confidential

Responsibilities:

Developed and implemented structural and zonal MSG-3 programs and MSG-3 training formats for teh Cessna Citations.
Performed and presented MSG-3 systems, structural and zonal analysis, and recommendations for maintenance/inspection to working groups and industry steering committees consisting of FAA, Customers and Suppliers.
Wrote initial maintenance and inspection tasks using Simplified English and Arbortext.
Handled Technical Publications Change Requests for teh Citations.

Customer Service Engineer

Confidential

Responsibilities:

Worked teh hotline to support customers wif troubleshooting, repairs, parts issues and answered general questions concerning all Cessna propeller aircraft.
Performed kit-proofs to ensure service bulletins and letters were workable prior to being released.
Worked wif Cessna’s DERs to develop structural repairs for customers in teh field.

Technical Publications Writer

Confidential

Responsibilities:

Developed text and revisions for Maintenance Manuals on all models of Confidential .
Wrote initial maintenance and inspection tasks using Simplified English and Arbortext.
Worked on Citation X, VII, XL.
Temporarily assigned to teh Independence facility to work start up on teh 172, 182 and 206 models.