Technical Writer Resume Profile

Experience Summary

Doris has over 25 years of strong industry experience in healthcare informatics. She has proven abilities in project management, EMR implementation and process improvement.
Doris has worked extensively with PICIS, Midas, ORMIS, OpenVista HIS and understands the technical analysis and workflow process redesign for multiple clinical areas. She has experience in end user training and support, CPOE and clinical documentation, interface/ integration testing, system build and is knowledgeable of meaningful use stage criteria and HIS documentation requirements.
Doris is an American citizen and is a Registered Nurse since 1974. She holds a Post Baccalaureate Certificate in Information Systems in 1992 and a Master of Science in Nursing Administration in1993 from Virginia Commonwealth University, Richmond, Virginia.
She is an excellent project manager, team player, well organized, pays attention t detail and works well without supervision. She has great communication and interpersonal skills and is comfortable presenting reports t the C level of healthcare organizations.

Professional Experience

Confidential

Confidential

Component testing anesthesia machine, monitor, respirator in OR/PACU setting
G live support for PICIS applications
Interface and integration testing VistA HIS with Picis software
Software building of templates, event sets, and macros using Customize
Database content building events, medication, fluids in/out, assessment, treatments with DB Editor
User security and group definition using Security Manager
Workflow assessment and redesign for clinical applications

Confidential

Trained on and implemented Midas' Case Management software in four HCA hospitals. Each implementation expanded four weeks.
Software interface evaluation with Meditech version 5.6.4.
Managed the interface development for pilot hospital for Midas Case Management software and Meditech's Bed Management module. Meditech software conversion from version 5.6.4 t 6.0 EMR

Confidential

Medsphere, Open Source Vista HIS, Hospital Wide Patcom, Financial System
Implemented OpenVista EMR with focus on HIMS/PIMS
Performed workflow assessments for HIMS/PIMS departments
Developed training guidelines medical records users
Developed training materials on system modules and functions
Trained end users in system modules, onsite and remote on applications including:
Incomplete Record Tracking
Security Officer functions
Text Integration Utility TIU
Medical Record Merge
Skilled in use of EMR CPRS
Medical Record document scanning int OpenVista
Trained Medsphere employees on system security, user access setup and patient account creation
Designed system security for end users physicians, nurses, administrative assigning menu options and security keys
Built user menus and menu options using Vista MUMPS software
Performed institution and hospital setup build units/beds, hospital profile and parameters
Performed system database queries of files and directories using FileMan

Confidential

Implemented training program for Operating Room documentation
Self trained on system software ORMIS Intraop Nursing documentation scheduling, supply manager, pre/intra/postop modules
Performed workflow analysis for new facilities
Built procedure cards t support system files
Maintained master procedure file
Developed and monitored training schedule
Trained super users and end users
Supported g live and post live activities

Confidential

Tenet Corporation

Project manager for system conversion t CPOE and Patient Accounting project delivered on time and within budget
Coordinate implementation tasks between hospital departments pharmacy, laboratory, radiology
Monitored network and interface testing, developed testing scenarios
Monitored system build and customization
Coordinate activities with vendors McKesson, Patcom, Cerner, Citation
Conducted workflow analysis, documentation and customization
Created training matrix across hospital departments and monitored super user and end user training
Monitored/updated project plan and budget
Monitored patient account conversion
Supported go-live activities and post-live evaluation