SUMMARY:

• Highly experienced senor technical writer/publications manger covering IT, healthcare, manufacturing
• s in Technical Writing and Project Management; BA in Language and Literature (Psych minor)
• Manages projects, staff, vendors, language translations, RFPs, regulatory compliance efforts and more
• Certified QA auditor, Six Sigma Green Belt, focus on Safety, technical manual development, Quality
• Advanced user wif most relevant software programs for DTP, illustration, audio - video, web, eLibrary
• Also TEMPhas a career as an -winning advertising, broadcasting, video and multimedia professional

PROFESSIONAL EXPERIENCE:

Senior Technical Writer

Confidential

Responsibilities:

• Developed ITIL foundation Global Information Security (GIS) infrastructure documentation involving all in - scope Business and Technical methodologies.
• Interviewed team managers, users, subject matter experts and other consultants; developed process maps in Visio wif swim lanes, Mind Map software,
• PowerPoint, Office Suite, Excel, Word, Adobe, and other technologies to leverage information against project deliverables and timeline.
• Leveraged SharePoint for content management and implemented Quality concepts; ISO, Six Sigma, QA/QC, for portions of teh project to assure complete coverage among 142 nations.
• Applied a detail oriented, analytical mind set wif world-class interpersonal and communication skills to TEMPeffectively engage teh team and teh target audiences, develop appropriate
• Communications tools and visual aids from teh outset through completion of this key global security project.

Medical Writer

Confidential

Responsibilities:

• Served internal Confidential clients in support of commercial and corporate functional business areas. Partnered wif clients to determine scope, develop messaging, execute TEMPeffective communication solutions.
• Developed projects ranging from disease state awareness camp Confidential ns to live streaming of CEO global initiatives and all employee meetings. In a team setting, created, managed, and implemented >$10MM annual budget.
• Leveraged background noledge, concepts and languages of health care, medicine, biology, chemistry, physics, engineering, manufacturing, regulatory,, sales and marketing, information management, quality, and human relations. Applied standard methodologies, Information Mapping, and other techniques; utilized Microsoft Office Suite, especially Outlook, Word, Excel, Adobe Creative Suite, SharePoint site, PingBoard, etc.
• TEMPPrincipal Objective: Provide Confidential wif a confidential internal writing service dat meets or exceeds other resources in quality and cost. Improve, through and example, teh clarity, precision, and efficiency of Confidential communications.
• Provided teh department wif professional writing for all media, including, but not limited to and development, speech writing, script writing, copywriting, etc. Matriculated expertise on brand and unique Confidential voice.
• Demonstrated proven diversity in writing ability, wif experience writing for all media and for clients across divisions and specialties.

Project Manager

Responsibilities:

• Managed budgets, processes, personnel, and /documentation deliverables for new/revised content regarding global enterprise GxP Oracle R12 implementation
• Leveraged corporate and industry processes to plan, create, test, validate and deploy Oracle R12 information system upgrade into teh global infrastructure pursuant to regulatory compliance requirements utilizing SDLC and other proven methodologies
• In conjunction wif teh operational support team, transitioned Oracle R11i to R12; managed, coordinated, and updated all in - scope and documentation deliverables (currently consisting of 389,622 individual files)
• Utilized project manager expertise to solve problems, develop and execute objectives, and achieve short- and long-term business goals by providing positive impact wif all requirements/deliverables
• Worked wif business partners and other IT team members and vendors to deliver new Enterprise Standard compliant and internal reporting and planning applications; developed tracking mechanisms, reporting tools, documentation activities measurements, dashboards and more
• Reviewed and documented business requirements and assessed changes required to existing processes and procedures, reporting up several levels in teh management chain
• Conducted gap analysis of current design and methodologies against evolving corporate standards
• Established appropriate test cases, QA processes, migration to and validation of production environment for computer based learning courseware, in both US English and in-scope foreign language(s).

Senior Technical Writer

Confidential, Chicago,Milwaukee

Responsibilities:

• Responsible for creating policy - based procedural documents for anti-terrorist money laundering efforts
• Leveraged information from a variety of internal/external sources, SAP and Oracle d Confidential, and more
• Documents also purposed for vendor usage covering IT process flow model validation
• Organized, edited, and maintained technical records and files according to set standards for order, clarity, conciseness, style and terminology
• Conferred wif clients to establish technical specifications and to determine publication subject materia
• Applied strong communication and analytical skills; independent starter worked independently, drove projects to rapid, successful completion

Senior Technical Writer

Confidential, Vernon Hills, IL

Responsibilities:

• Created and managed IT infrastructure documentation for a major pharmaceutical manufacturer
• Provided efforts toward identifying and decommissioning inherited legacy applications, developing transitional services agreement(s), assisting vendors (ECM2, HP, Confidential, others) in rolling out enterprise - wide standard SAP processes, assuring dat all hardware and software TEMPeffectively support Confidential needs
• Wrote/updated business processes and procedures, ad hoc documentation, standard operating procedures (SOPs), guidelines and work instructions for diverse audiences utilizing Information Mapping technique, MS Office, and more
• Served as an active voice in project meetings; cultivated on-going relationships wif teh business, quality and IT communities
• Managed teh document development, maintenance, and change request process for multiple documents simultaneously
• Analyzed documents and document sets; identified opportunities for improvement
• Mapped business processes; researched and developed business process maps, obtained approval from stakeholders, worked wif SMES and team to refine and improve processes
• Worked both independently and collaboratively, usually wif no supervision
• Flexible able to work in a changing environment wif changing priorities; detail oriented; reliable
• Methodologies include Information Mapping, Knowledge Management, Pharmaceutical Regulatory Affairs, Good Documentation Practices (GDP), Good Clinical Practices (GCP), GxP, Project Management
• Applications included as Confidential Lotus Notes, SameTime; Microsoft Word, Project, SharePoint, Snipping Tool, Team Foundation Server, PowerPoint, Excel, Visio; Adobe Acrobat, TechSmith SnagIt, and others

Senior Technical Writer

Confidential, Milwaukee, WI

Responsibilities:

• Created IT documentation and materials for global SCCM software updates/changes
• Developed policies, procedures, user guides for IT Help Desk and Field Service teams
• Wrote materials using English as a Second Language precepts for an international audience
• Leveraged alternative career background as a professional announcer to narrate videos
• Applications included software such as Confidential Lotus Notes, SameTime; Fieldglass VMS (SaaS); SAP ERP; Microsoft Word, SharePoint, Snipping Tool, PowerPoint, Excel; Adobe Acrobat, Audition (formerly Cool Edit Pro) Captivate; and Tech Smith Camtasia Studio

Senior Technical Writer

Confidential, Milwaukee, WI

Responsibilities:

• Created new and updated existing internal and external documentation wif a primary focus on changes needed due to teh introduction of a new core system involving policies, procedures, instructions, etc.
• Revised and edited approximately 500 documents, especially teh major Consumer eBanking guides
• Re - wrote and formatted deliverables into DITA style sheets (CSS)
• Served as Project Manager for CeB Enterprise Project Management Methodology (EPMM) initiatives
• Leveraged Microsoft Word, SharePoint, SAP, XML and DITA methodologies to exceed expectations
• Completed all requirements ahead of schedule and under budget, saving Confidential thousands of dollars

Senior Technical Writer

Confidential, Rolling Meadows, IL

Responsibilities:

• Teh project: serve teh client, teh Allstate Insurance Company, in establishing an ITIL compliant 24x7 global Security Operations Center (SOC) dat is best - in-class for its provided services.
• Delivered key foundational components to support teh evolution of teh global security operations capability. Fully provided teh totality of needed documentation, processes, procedures and escalation directives for event monitoring and support.
• Analyzed and understood teh audience and its needs and goals, incorporating complex information and other elements together into teh full scope of documentation, policies, processes and procedures.
• Some of teh duties teh Senior Technical Writer included, but were not limited to:
• Worked wif corporate leadership, management, and technical staff to create policies, procedures/documentation for teh new launch of teh SOC pursuant to ITIL foundational requirements, regulatory compliance guidelines, corporate policies, and more
• Developed easy-to-use materials, earmarked by clear, concise, and complete writing dat halps teh reader to quickly grasp teh meaning and act accordingly
• Created supporting documents/procedures for teh SOC project involving teh Network team
• Selected and utilized graphics, including digital photographs, drawings, diagrams, and charts dat increased understanding where required
• Utilized Microsoft Office Suite, including Excel, Word, PowerPoint, Visio, SharePoint, SAP, HP ArcSight, for on-line deployment in a variety of formats
• Obtained usability feedback from team members and corporate stakeholders on a world-wide basis
• Revised documents as new issues arose
• Created technical documentation including operating instructions, how-to manuals, quick guides, and frequently asked questions documents to halp and to motivate technical support staff, and other users. After documentation was released, also worked wif staff to improve teh documentation through end user experience evaluations, etc.

Senior Technical Writer

Confidential,Milwaukee, WI

Responsibilities:

• Developed and managed teh full range of technical documentation, marketing communications materials, and programs for medical device market and IT implementations worldwide.
• Incorporated interdisciplinary requirements among Software Development, Project Management, Information Architecture, Business Analysis, Marketing, Field Implementation, Customer Service, Business Development, SAP, Oracle, and more to complete projects
• Worked directly wif both IT professionals and Business users in - house and client-side to develop required content through policies, procedures, SRDs, SDDs, Agile methodologies, Team Foundation Server, regulatory compliance initiatives (ISO 9001, 13476, FDA / CFR 21 Part 11, etc.), Failure Mode and TEMPEffects Analysis (FMEA) and more.
• Managed releases of all documentation developed for assigned projects. Fulfilled roles across a variety of clients, departments, projects, and applications for development, deployment, and/or operations. Served dual role as a Business Analyst; tracked and resolved software bugs in TFS, etc.
• Responsible for writing high quality application documentation dat involves systems, development, and operational procedures. Developed user manuals, manuals, halp guides -- including on-line guides created wif Word, FrameMaker, RoboHelp/RoboHTML, Acrobat, etc.
• Developed technical installation guides, operational guides and procedures, IT field service engineer and other types of programs, marketing materials; website development, press releases, newsletters, PowerPoint presentations, hardware/software testing, and more.

Technical Writer

Confidential, Confidential, WI

Responsibilities:

• Developed documentation pursuant to Underwriters Laboratories standard UL1741
• Analyzed communications needs; developed full set of templates for global audiences, SAP and Tier Electronics interface for software, hardware, parts d Confidential base, parts c Confidential logs, etc.
• Created a standardized customer operations and maintenance manual wif Word, AutoCAD, Visio, etc.
• Produced teh first set of corporatedocumentation including teh Power Module manual, Power Module and Cabinet manual, and a Systems manual, along wif two stillborn Software manuals

Technical Writer

Confidential, Brookfield, WI

Responsibilities:

• Documented a vast SQL application. Developed over 300 pages of documentation through teh approval process in teh first week, tan over 1,125 pages in August, 2010, and more TEMPthan 1,300 pages in October, 2010 as part of a Veterans Administration RFP and a Canadian government RFP.
• Utilized a team - oriented approach to launch global initiatives and communications activities among various regulatory compliance agencies both foreign and national (e.g., EU and FDA mandates; CFR 21 Part 11, 510(k) filings, PMAs, etc.); customers, vendors, and internal departments including marketing, sales, purchasing, engineering, manufacturing, foreign language translations, requests for proposals (RFPs), and service as required.
• Created and implemented teh marketing communications plan, including technical documentation efforts involving traditional, Information Mapping, Agile, and other techniques and methodologies.
• Managed information from subject matter experts, prioritized global documentation deliverables, healthcare informatics, including foreign language translations and website updates to meet corporate goals. Devised strategic methods to provide communications materials for hardware, software, virtual ware and other products for teh largest home health customer base globally, serving over 70,000 Confidential ts worldwide. Engaged global product development and centers in teh U.S., India, and Europe, involving SAP interface, Warehouse Management, etc. Combined efforts wif unsurpassed excellence, service, and support. Created brochures, manuals, programs, and more. Filled a corporate personnel gap for over one year to provide Marketing Communications efforts, trade show support, etc.
• Provided input into hardware and software design to improve quality, enhance usability, and assure appropriate regulatory compliance and market acceptance of product offerings. Completed Six Sigma Green Belt program.
• Created brochures, manuals, programs, clinical and software application guides, web pages, accurately detailed responses to RFP's, and more. Applications utilized included Adobe InDesign, FrameMaker, Captivate, Illustrator, PhotoShop, Acrobat Professional, InDesign, CS4; Microsoft Word, Excel, PowerPoint, Project, Team Foundation Server, Visio, along wif SAP, AutoCAD, Web 2.0, ProE, Citrix; SalesForce; and others.

Technical Writer

Confidential, WI

Responsibilities:

• Developed technical documentation in teh Magnetic Resonance (MR) Manufacturing group utilizing Adobe FrameMaker/XML, Illustrator, PhotoShop, Microsoft Word, Excel, PowerPoint, Visio, Acrobat, SAP / Oracle for parts numbers and c Confidential log interface, and other applications.
• Attained 100% score on Safety, Quality Assurance, and FDA - compliant eLibrary system examinations.
• During first month, completed 28 documents consisting of over 360 pages, earning praise for exceeding expectations from group leader and chief engineer.
• Subsequently maintained high productivity, created new relational d Confidential base and methodology for cross-comparative analysis of current and prior Bills of Material for manufacturing staff.
• Developed and implemented new Documentation Project Status report form and utilized leadership skills by instituting weekly technical writer review meetings and coordinating production of deliverables wif all pertinent staff.

Technical Writer

Confidential, WI

Responsibilities:

• Hired as a Consultant (Technical Writer) in January 2006; established an LLC for teh contract.
• Developed global communications plan for teh business unit. Established teh department in a start - up situation involving teh joint-venture, global business relationships.
• Planned, directed, and implemented all aspects of teh business unit's policies, procedures, and initiatives regarding marketing and technical communications strategy, including Safety and Quality Assurance documentation and programs. Interfaced wif SAP ERP Central Component (ECC) and other applications as required.
• Promoted to additional role of Assistant Program Manager, wif salary raise, in March 2006, tan to Program Manager in July 2006. Participated in bi-annual review process in July 2006; corporate rating system range is from 1 (lowest) to 4 (highest), but received a 5 in all areas from direct supervisor for exceeding expectations on all projects at all times. Received four salary raises in 18 months.
• Served all communications needs wifin teh new Advanced Automotive Battery Technical Center, visited by President George W. Bush on February 20, 2006.
• Received Chairman's for Excellence, teh highest in teh corporation, in March 2006; only time in history an employee wif less TEMPthan one year on staff attained teh honor.
• Personally delivered teh first set of Lithium-Ion batteries to General Motors.
• Researched, developed government proposals resulting in teh of two consecutive annual $18 million dollar + proposal grants.
• Created documentation infrastructure, templates, manuals, programs, SOPs, Work Instructions, presentations, graphic materials, research reports, Failure Mode and TEMPEffects Analysis (FMEA) reports, organizational charts, and more.
• Utilized all relevant Microsoft products including Excel, PowerPoint, Project, Visio, and Word; Adobe Illustrator, PhotoShop, InDesign, Acrobat, Captivate; AutoCAD, etc.
• Conducted technical and marketing research, writing, editing and publishing on a daily basis, interfaced wif EPIC system and Oracle d Confidential base; facilitated change management, developed d Confidential base documentation, regulatory compliance, IT security, SDLC, and all materials pertaining to teh position.
• Responsible for directing teh conception and creation of business cards, websites, templates, PowerPoint presentations, advertisements, developing and implementing TEMPeffective communications and advertising camp Confidential ns, serving as teh ambassador to teh group VP and GM, creating marketing and technical support materials, and ensuring dat all documentation efforts worked toward teh organization's overall goals and objectives.

Technical Writer

Confidential, WI

Responsibilities:

• Served as a consultant assisting in teh implementation of International Standards Organization (ISO) regulatory compliance initiatives pertaining to teh Harley-Davidson and vendor version of teh new
• ISO Technical Standard, TS-16949, SAP Portal interface, efforts and more. Conducted interviews and investigations into corporate processes and procedures; researched and analyzed teh standard pertaining to customer and corporate requirements and pertinent operations methods;
• FMEA, gap analysis; recommended and implemented mitigation strategies; developed process flowcharts and related documentation.
• Software applications included Microsoft Excel, PowerPoint, Visio, and Word; and Adobe Illustrator, PhotoShop, and Acrobat.

Technical Analyst

Confidential, Milwaukee, WI

Responsibilities:

• Served in a project consultative capacity on teh DL MBC ICU Team.
• Researched and analyzed audit reports and other documents covering diverse corporate business and information systems, software, forensic investigation and upgrade of SAP technical solutions,
• SQL server and applications, along wif other processes and procedures and mitigation recommendations pursuant to Sarbanes-Oxley regulatory compliance initiatives,
• Business continuity planning (BCP), business impact analysis (BIA) and other objectives.
• Duties included planning and completing information technology audits; identifying inadequate, inefficient, or inTEMPeffective internal controls;
• Recommending improvements, and developing documentation. Prepared and implemented required deliverables, organized/participated in related meetings.
• Engaged project managers, process owners, subject matter experts, team members and other staff as needed.
• Utilized extensive technical writing background to halp create Risk Assessment documentation solutions for in-scope business and information systems.
• Worked in excess of 12 hours daily as needed to complete project ahead of time and under budget. Placed third out of fifty personnel on ICU team during regulatory compliance exam.

Technical Writer

Confidential, Racine, WI

Responsibilities:

• Researched, prepared deliverables for SAP enterprise architecture documentation team wifin teh
• Global Center of Excellence (COE). Created software documentation according to new corporate policies and in support of local, federal and global regulatory compliance standards including Sarbanes-Oxley Act and more. Focused efforts toward teh hiring,, supervision and management of documentation staff and consultants in support of key objectives. Interfaced wif subject matter experts throughout all levels and departments of teh company to develop and implement documentation, including policies standard operating procedures, functional process work instructions, process flow charts, SharePoint server intranet websites, programs and more. Applications included SAP, Windows SharePoint Visual SourceSafe, Word, Excel, Visio, RoboHelp and RoboHTML, Adobe PhotoShop, Illustrator, and
• Acrobat, HTML, DITA DTD, XML, and others. Worked independently on a list of priorities to develop multiple sets of documentation from concept through completion. Devised and implemented documentation and related efforts for diverse functional groups wifin teh U.S. and worldwide.
• Researched and formulated strategies for international deployment of documentation efforts. Participated in events as a precursor to global rollout/management efforts for 134 countries.

Technical Writer

Confidential, New Berlin, WI

Responsibilities:

• Responsible for start-up and management of diverse marketing communications and technical documentation activities wifin new division of international manufacturing organization.
• Planned and specified office layout and furnishings, computer systems, hardware, software, photographic equipment, digital cameras, scanners, web pages and more.
• Researched, designed, deployed and provided templates, process flow diagrams, procedures, report and test formats,
• FMEA, photography, photo editing, publications, instructions, manuals and more for all departments including Marketing, Engineering, Manufacturing, Quality Assurance, Safety,
• Human Resources and others to meet internal and external customer needs and to comply wif governmental regulations.
• Handled routine computer hardware and software support,, troubleshooting, SAP interface and more. Researched, wrote, edited and produced comprehensive
• Employee Policies and Procedures manual. Coordinated and implemented diverse policies, programs, corporate changes and communications efforts.
• Created and delivered weekly individualized ESL (English as a Second Language) to all on-site foreign-born personnel (Arabic, Chinese, Hispanic and Hmong).
• Received two Distinguished Service s. Inherited additional responsibilities from Middleton, WI plant; researched, developed and produced all customer technical manuals.
• Devised, implemented and/or coordinated numerous staff activities. Utilized Adobe Illustrator, PhotoShop, Acrobat, PageMaker, and InDesign;
• Microsoft Word, Excel, PowerPoint, Visio; ProE, AutoCAD, Citrix, MACOLA, etc.

Technical Writer

Confidential,Waukegan, IL

Responsibilities:

• Created and managed all required business and system documents pursuant to corporate and regulatory compliance standards, including but not limited to weekly
• FDA filings, creating policies, standard operating and other types of procedures, materials, work instructions, user manuals, system operation guides, department guidelines,
• Service level agreements (SLA), server equipment inventory and recovery instructions, contact lists, project proposals, newsletters, presentations, and software and system design documents,
• As well as managing teh Visual Source Safe (VSS) code check process for teh various teams. Developed and implemented Disaster Recovery documentation for FDA and DEA regulated bio-informatics
• NT, UNIX, and VMS computer systems and software applications, enterprise resource planning interface wif SAP, and more. Created Practices,
• Quality Assurance Standard Operating Procedures, Guidelines and more. Supported federal and corporate Regulatory Compliance efforts for IM&T R&D covering analytical, biological, clinical,
• CFR 21 Part 11, SDLC, d Confidential management, diagnostic, medical, pharmaceutical and other products. Utilized Information Mapping technique, process flow charts, and other methodologies to
• Complete publications. Documents were published traditionally and on teh Abbott and/or worldwide web sites using Adobe Illustrator, PhotoShop, and Acrobat; Microsoft Visual SourceSafe, Word,
• Excel, PowerPoint, and Visio; HTML, XML, and others.

Senior Technical Writer

Confidential,Richfield, WI

Responsibilities:

• Responsible for concept-to-completion creation of heavy construction equipment vehicle service manual developed for SkyTRAK/OmniQuip division of Textron Corp. Utilized FrameMaker, Adobe PhotoShop Illustrator, MacroMedia FreeHand, Microsoft Word, PhotoEditor, Excel, Visio, Quark XPress, and AutoCAD.
• Publication was 400+ pages and brought in $200,000 for employer. Managed all aspects of teh project including research, writing, illustration, project coordination, client meetings and more. Subsequently utilized prior background in advertising, marketing, and public relations to implement web site and launch
• Open House activities at new corporate facility of employer, a small technical publisher, succeeding in wide media coverage leading to increased sales. Devised and implemented numerous staff activities including annual ChiliBowl cook off contest, held teh Friday before teh NFL Super Bowl. Personally produced 376 published pages in FEB 2000 covering documentation for Speed Queen Div. of Alliance
• Laundry Systems, Simplicity Manufacturing Inc., Honda America, and Harley-Davidson.

Technical Writer

Confidential, South Milwaukee, WI

Responsibilities:

• In an eight - person department, personally produced 50% of all new projects and 80% of revised documentation per manager's monthly reports.
• Lead efforts toward developing teh first corporate website in Confidential history
• Personally developed teh #1 and #2 (by volume) marketing brochures in company history for teh Form 5 Recloser Control and teh VCS-1 Vacuum Capacitor Switch.
• Wrote, directed, narrated and produced a four-volume, five-hour technical video- program, saving $275,000.00.
• Developed a highly acclaimed international trade show c Confidential log featuring five languages displayed contiguously wif all corporate products.
• Certified Quality Assurance Auditor - Teh Perry Confidential Company - ISO auditor and quality system .
• Excelled at over 30 distinct job functions, including technical writing,, sales and marketing programs, promotions, newsletters, a/v presentations and facilities, industry-wide safety committee, literature fulfillment program (managed 400,000 copies of 350 titles), foreign-language translations, software programs / documentation, SAP d Confidential base interface for parts c Confidential logs/updates, video productions, press releases, QA/ISO 9000-series documentation, process flow charts, and more.
• Coordinated, executed group logistical support and other activities during two-month period for Chinese joint venture partner, covering evenings / weekends / emergencies / unusual situations, culminating in a week-long California tour wif teh visiting partners.
• Nominated as vice president of professional employee development organization.
• Also produced company newsletter, volunteered for and organized diverse corporate social functions (including annual picnic, car show, and more).
• Software applications included RoboHelp, Adobe Illustrator, PhotoShop, Acrobat; Quark Xpress; Microsoft Word, Excel, PowerPoint, Visio; Avid, MACOLA, and other software applications.

Technical Writer

Confidential, WI

Responsibilities:

• Responsible for developing technical publications covering lawn and garden tractors, snow throwers, lawn mowers and accessories. Served on Sears Craftsman Quality Audit Team.
• Service/ and Publications Manager 3
• In-Sink-Erator (Div. of Emerson Electric) Contract through Salem Technical Services / HL Yoh Company
• Racine, WI Jim Ventura 0412 - Supervised staff; created and implemented -teh-trainer programs for national sales/service workforce; researched, specified and procured new desktop publishing systems for entire department; implemented ISO-9000 initiatives.

Senior Technical Writer

Confidential

Responsibilities:

• Began as Senior Technical Writer; moved into Account Executive and Project Manager functions to assist company in attaining its goals and those of over 50 client corporations. Worked on projects for Mercury
• Marine Mariner (Yamaha) Outboard Division, Sears Craftsman, Snap-On Tools, Illinois Tool Works
• Paslode, Hirsch Corporation, Hurletron, General Mills, Komatsu-Dresser, and many others.

Staff Writer

Confidential,Sterling, VA

Responsibilities:

• Researched, wrote, and illustrated a wide variety of articles covering software, hardware, techniques, and ther attributes of teh new at-teh-time field of DTP. Received one of teh first Confidential - Confidential LaserJet printers, serial number 003, for evaluative analysis pursuant to developing an excellent series on these devices. Utilized and reviewed numerous input devices, DTP software applications, and other tools for teh field of DTP including photographic and artwork programs, word processing software, true desktop publishing programs, and others. Created journalistic articles, step-by-step procedures, special events materials, reviews, editorials, formatting design and layout templates, and more.