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Technical Writer Resume Profile

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Summary

  • Extensive administrative, computer and writing experience as a technical writer and as a project engineer.
  • Proficient with Adobe Frame Maker and Acrobat, Microsoft Office, OpenOffice.org, SnagIt, MS Visio, Photoshop and Photoshop Elements.
  • Excellent interpersonal and communication skills.

Professional Experience

Confidential

Senior Technical Writer

Responsibilities:

  • Write desk level procedures DLP for merging of IBC and Highmark systems.
  • Work with the business experts to document procedural steps.
  • Ensure desk level procedures adhere to IBC requirements for format and content.

Confidential

Business Analyst/Technical Writer

Responsibilities:

  • Responsible for the analysis and evaluation of business problems using the Optiva software package. Managed product data and the product development process. Required use of my communication and written skills. Used the HP Quality Center and Microsoft Excel.

Confidential

Responsibilities:

  • Short term writing projects creating detailed instructions, rewrites and updates.
  • Student at DeVry University Keller Graduate School of Management in the Master of Information Systems Management Program.

Confidential

Technical Writer

Responsibilities:

  • Created highly detailed and easy to understand application, installation and configuration documents for the company's proprietary networking products.
  • Worked closely with Engineering and Marketing as the company's only Technical Writer.
  • Established an appropriate template and organization for all Rajant documents. Performed all aspects of document development.
  • Captured and edited screen shots, took and edited photos, created graphic illustrations, created drawings using MS Visio.
  • Many of the documents were completed under severe time constraints, with frequent product design changes, working long hours to complete documents when needed.
  • Determined FCC requirements for engineering. Obtained information to meet cryptographic security requirements. Verified status and listed trademarks in documents. Ensured required component information was obtained from suppliers and documented for safety certification.

Confidential

Entrepreneur

Responsibilities:

  • Set up own work-from-home internet retail business affiliated with an international health and wellness product company.
  • Used internet and phone to advertise and market products, to find potential customers, and to recruit, qualify and train down line distributors.

Confidential

Technical Writer

Responsibilities:

  • Created a diverse range of highly technical documentation for semiconductor customers.
  • Completed hundreds of large and small documents in categories such as Data Sheets, Product Briefs, Advisories, User's Manuals and Product Specifications.
  • Controlled projects to complete documents on time, within budget, documenting all steps, meeting specified requirements, obtaining required reviews and approvals, archiving, and preparation for distribution.
  • Adhered to structured procedures for project organization, flow, document formatting and quality, and complied with the ISO 9001 standard.
  • Worked closely with the engineers, other team members and management.

Confidential

Various Positions

Confidential

Responsibilities:

  • Recruited, screened and hired candidates for positions at client's facilities.
  • Coordinated hiring for ten major projects and filled as many as forty positions per project, some projects costing up to 10 million.
  • Determined position requirements, reviewed resumes, interviewed and screened candidates for placements to allow projects to proceed without delay.
  • Coordinated closely with clients and maintained an efficient resume database.

Confidential

Responsibilities:

  • Implemented installation and operational qualification protocols for pharmaceutical buildings and equipment at Merck facilities West Point and Rahway and Zeneca.
  • Conducted reviews of System Operating Procedures SOP .
  • Ensured systems performed as intended throughout all operational functions.
  • Prepared final reports for presentations to clients.

Confidential

Responsibilities:

  • Supervised major electrical modifications to five utility power plants.
  • Served as task leader on safety related projects totaling over 2.5 million.
  • Wrote documents for projects totaling 1.5 million, including project scope, project manuals, procedures and procurement specifications.
  • Managed all project aspects from design through installation, often under severe time pressures, implementing alternate solutions for troubled projects.
  • Prepared and controlled project budgeting and scheduling.
  • Created a monthly reporting format and held meetings on project progress.

Confidential

Project Engineer

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