Retail Store Manager Resume Profile

SUMMARY:

My experience includes:
IT and Telecommunication Customer Services both Direct Contact and via Telephone
IT Conversions,
Accounting A/P, A/R, G/L, Bank Rec and Payroll
Management of Business and Personnel
Operation of Combination Tractor/Trailer

WORK EXPERIENCE:

Confidential

CLASS A CDL Concrete Mixer Driver

Operation of Concrete Mixer with Locally Transport and Unloading of various classes of concrete mixtures to contractors Training of new drivers assised in over all plant operations and maintenance.

Confidential

CLASS A CDL Tractor/Trailer Driver

Operation of Class A Commercial Vehicles with Over-the-road Pickup and Delivery of various types of freight within all 48 States of the United States.

Confidential

CLASS A CDL Tractor/Trailer Driver

Operation of Class A Commercial Vehicles with Over-the-road Pickup and Delivery of various types of freight within the Southeastern Regional Area of the United States.

Confidential

Retail Store Manager

Oversee daily operations of the Dollar General store in Pangburn, AR played significant role in all aspects of merchandising and inventory responsible for all store /level Human Resources as well as employee scheduling and training.

Confidential

Route Courier

Route delivery and pickup of packaged freight for DHL throughout the Independence county area. Played significant role in direct contact with customers to maintain excellent working relations and outstanding customer service.

Confidential

Information Technology Support

Analyzed and resolved client computer software and hardware issues. Supported client accounting systems. Played significant role in error reporting, testing and implementation of company designed software.

Confidential

Billing Analyst

Analyzed customer installations and billing records to perform account maintenance. Played a significant role in computer conversion from CIS to CCS, developing new procedures and training departmental staff.

Confidential

Accounting Technician II

Analyzed A/P, A/R, G/L, payroll, payroll reports, corporate tax returns, and quarterly reports for all field offices and projects.

Confidential

Accountant Information Systems Management
Managed accounting software implementation and maintenance. Supported merger of NT4 and Microsoft Exchange Servers, convergence of accounting application software, and development of billing systems. Also supported a client base, managing payroll reports, corporate tax returns, and quarterly reports.

Confidential

Accounting / Information Systems Support

Processed A/P, A/R, G/L, payroll, payroll reports, corporate tax returns, and quarterly reports. Supported accounting software implementation and maintenance.

Confidential

Telecommunications Technical Support Specialist

Assisted in implementation and maintenance of computer hardware, software and networking. Managed trouble shooting of customer care and equipment issues in service, billing, fraud detection and equipment. Activate, deactivate, reset and troubleshoot cellular and paging services for outside sales representatives, nationwide. Working closely with Technical Support personnel from each carrier/vendor to ensure system software functionality and efficiency.

Confidential

Accounting / Administrative / Information System Technology

Primary functions of installing, implementing, networking, maintenance and troubleshooting of various computer equipment and software. Developing and streamlining accounting and office procedures. Preparing and reporting of various corporate income taxes, multi-state sales taxes and payroll taxes. Supported employee training of computers, application software and office systems. Performing accounting and bookkeeping functions with special emphasis A/P, A/R, G/L, costing and financial analysis. Administration of payroll, employee benefits, filing health insurance as well as workman's comp. claims, and classification of company wide job descriptions.

Confidential

Accounting Management Information Systems

Developing and implementing accounting and bookkeeping procedures A/R, A/P, G/L, Bank Rec and Payroll both manual and computerized. Installing and training of Macintosh personal computers, application software and network software. Preparing and submitting financials to the Board of Directors in conjunction with financial advising and budgeting.

Confidential

Administrative Supervisor - Reservations

Implementing procedures for and supervising of all bookkeeping functions of the department. Resolving resort reservation conflicts and property owner/program member concerns. Assisting MIS department in the development and maintenance of computer reservation systems in addition to the inputting and verifying new inventory. Program training of new coordinators and bookkeeping staff. Compiling departmental yearly budgets.
I started with Fairfield as a Network Exchange Coordinator. I was then promoted to Administrative Assistant / Bookkeeper. My final promotion was to Administrative Supervisor.

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