Technical Writer Resume Profile
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Frederick, MD
Technical Writer/Editor
- I have a broad technical background and the ability to edit or write detailed documents and literature on a wide range of subjects. I have experience in:
- Professional writer and editor, offering over 12 years of experience in writing and editing original technical documents and manuals, user guides, maintenance and installation procedures, instruction manuals, reports, test procedures, operational procedures, and software technical documents. Experienced in interviewing engineers, developers and other SME's to gather information to support document writing and development.
- Writing and editing operational procedures and maintenance procedures
- Proofreading and editing of technical or literary documents, manuals, or books
- Writing entire technical documents with emphasis on clarity, and correct grammar.
- Writing and editing concise, detailed and accurate documents for easy comprehension
- Interviewing technical and subject matter experts to gather information on subject
- Working with federal and state government agencies: writing and coordinating the testing of software systems, also managerial experience in technical environments
- Collaborating with business staff and management to ensure high quality documents.
- Currently writing 2 books for general publication.
EXPERTISE
- Writes, edits, and proofreads: design requirements, user manuals, operational procedures, maintenance manuals, RFP's and proposals using MS Word.
- Writes detailed operating procedures, test procedures and installation manuals
- Ability to express complex technical information in clear, concise, well formatted, correctly punctuated text in correct English grammar.
- Familiar with Chicago Style CMOS ..
- Creates drawings, flow charts, and diagrams using MS Visio
- Writes test procedures to verify communications system operations.
- Uses templates and guidelines
- Wireless systems: Mobile phones, CDMA IS-95 , BTS, HLR, VLR, AUC.
- Familiar with SDLC software development life cycle concepts.
- Technical instructor experience
- Holds technical review meetings
- Edits and writes training materials, lesson plans
PROFESSIONAL EXPERIENCE
Confidential
Technical Writer/Project Coordinator
- Writes progress reports and functional descriptions in MS Word 7.
- Coordinates the 3rd Party Security Audit and Assessments of the security environment for a state administration organization involving NIST 800-53 Compliance.
- Organizes and conducts interviews with technical representatives for state organizations.
Confidential
Consultant/Technical Writer
- Wrote technical, business, and contractual documents in response to RFP's for contracts with state government regarding technical and IT projects, using Microsoft Word.
- Proofreads and edits proposals and contracts for client to ensure accuracy.
- Updates documents using data from SharePoint.
- Developed a PowerPoint presentation to describe how contract would be performed.
Confidential
Writer/Marketing/Sales
- Wrote marketing literature for a precision Laser Measurement system, using Microsoft Word, and Visio. Edited documents describing the operational features of a Laser system. This effort resulted in sales in the US, Canada, and the UK. Created sales presentations using Microsoft PowerPoint to describe the system operational features.
Confidential
MD Document Processing
- Gathered and verified information and edited financial documents for submittal to the Calyx automatic online processing software.
Confidential
VA Manager
- Manager of software QA for software testing and verification, in an SDLC environment.
- Wrote the master test plan for verifying the accuracy of the telephone billing data which included usage records and call detail records CDRs .
- Created flow diagrams and charts to depict the billing processing operations
- Analyzed the requirements to verify compliance with AMA standards for the Kenan biller.
- Attended design review meetings regarding telephone system design requirements.