DIRECTOR/ CONSULTANT - TECHNOLOGY SOLUTIONS ARCHITECTURE

Innovative, positive, and results-driven individual with proven success in balancing operational efficiencies and business objectives with client satisfaction, offering over 20 years of progressive experience with large and entrepreneur organizations. Senior technology partner with the ability to develop IT and cloud strategy, architecture, enterprise computing solutions, software defined networks, and solutions delivery of innovative and disruptive technologies. Employ proactive management and teaming approach to generate accomplishment-driven workplace environment, resulting in employee loyalty. Build client-IT partnership with proactive communication and collaboration with the key stakeholders executives, managers, technical leads, and sales team , ensuring positive customer experience. Possess proven capabilities in the areas of:

RECENT ACCOMPLISHMENTS/ KEY DIFFRENTIATORS EXPERTISE

• Enterprise Cloud Strategy, Solutions, and Migration IaaS, PaaS, SaaS - 20 TCO Reduction
• Lead Enterprise Architect and Co-Chair of Global Solutions Architecture Board 25,000 people
• Enterprise Computing Solutions Architecture, Development, Service Delivery and Operations
• Unified Communications and Collaboration Implementation - Increased Productivity Ease of Use
• Advanced IT Infrastructure Solutions Optimal Mix of Technology/Tools, Processes and People
• Data Center Solutions Virtualization, UCS, Scalable On-Demand Services, SDN, Hybrid Cloud
• Global Security Enhancement Architecture, Processes, AAA, Risks Assessment and Mitigation
• Deep Understanding of Enterprise Technologies, Solutions Planning, Investment Decisions TCO
• Customer Focus and Stakeholder Management - Positive Customer and Member Experience
• Strategic Thinker, Senior Technology Leadership, and Executive-Level Communication
• IT Governance, Process, Program, Vendor and Risk Management - Process Functional Experience
• Best of Breed Processes Standards ITIL, SOA, EA, Cloud, Mobile, UCC, Agile, SSAE 16
• Financial Services, Service Providers, Energy Utilities, Healthcare, and Government Experience

PROFESSIONAL EXPERIENCE

Confidential

Confidential

Director/ Consultant, Enterprise Solutions Architecture

• Led the global architecture and implementation of enterprise computing solutions, IT infrastructure and cloud technologies, including strategy, solutions architecture, security, standards and processes e.g., ITIL , and strategic solutions for latest disruptive technologies hybrid cloud, mobile and collaboration technologies, and embedded security . Selected as the lead architect and co-chair of global architecture solutions board 25,000 people . Managed corporate resources and budget for areas of responsibility. Developed and mentored selected technical members, leads and managers.
• Large-scale enterprise cloud solutions including cloud strategy, architecture, enterprise standards, migration plan, security functions, RFP and Proposals, product selection, vendor SLA and KPI management IaaS, PaaS, SaaS . All key suppliers for the public, private and hybrid cloud services were investigated as part of the RFI/RPF process.
• Directed the development and delivery of high-impact business solutions, advanced infrastructure, data center technologies, mobility solutions, UCC, DRP, BCP, and systems integration. Constant review of industry trends and analysis of operational data to ensure best of class solutions and operations. Led and inspired cross-functional teams in a matrix environment, meeting established timelines, budget and scope specifications, process development, assessment and implementation.

Confidential

Technology Director, Enterprise Services Networks

• Managed activities of 35 direct reports in areas of technology planning, technical solutions, service delivery, and daily operations of enterprise IT infrastructure, business processes and governance.
• Implemented proven technologies, industry best practices and standards for enterprise network services data, voip, video , security and network operations, business systems, change management, problem management, operational analysis, application and infrastructure performance monitoring and security over 3000 servers/VMs and 500 applications and tools were monitored and supported .
• Built and directed cross-functional teams delivering on complex IT security projects and corporate programs with associated budget and project lifecycle models, achieving desired business results.

• Directed the organization and performance of functional areas and activities of technical leads and managers. Provided staff direction with an understanding and following of established company policies and procedures. Drove a culture of continuous improvement and customer focus, driving increased efficiencies and enhanced performance KPI SLA for responsible service areas.

Confidential

Technical Director, Enterprise Managed Services Small/Start-up

• Developed and operated infrastructure solutions and consulting services for government clients. Expanded portfolio of technology services and customer support with substantial contributions to business capture doubled in size to 1,100 people through organic growth and acquisitions .
• Provided client solutions, proposals and presentations, and managed customer support services, network and systems design consulting and training. Supported the business capture and service delivery for IT managed services including P L responsibilities.

Confidential

Director

• Designed and implemented IT infrastructure solutions and standards for financial services Confidential . The scope included technology standards and processes for corporate data centers, networks, client software, network security and secure access 80,000 people . Defined and executed Citibank's US infrastructure outsourcing plans, including scope, architecture, SLA, and vendor selection process 100M contract value .
• Assessed and enhanced current state of the infrastructure services and evaluated service levels delivered to clients. Evaluated and improved end-user computing technologies and services.

Confidential

Technology Consultant

• Provided technology consulting services for the design and development of new infrastructure solutions and messaging platforms for the airlines communications. Led the program management lifecycle from conception through completion that included assessing business requirements, scoping and planning projects and initiatives, budgeting, forecasting, tracking and reporting program status, managing deliverables, and assessing customer satisfaction.

Confidential

Product Manager

• Led product definition, development, and rollout of data network switching product line. Provided product support for telecom carriers and enterprise clients. Served as the product manager for the next generation integrated switching systems successful product lines .
• Established and communicated product goals and objectives, systems requirements, tasks and activities, and described roles and responsibilities for the product development and deployment. Communicated broadly to help ensure overall coordination across functional teams.

TECHNICAL SKILLS

• IT Infrastructure: Windows, Linux/Unix, Virtualization vSphere, Hyper-V, XenServer , Storage HP/3PAR, EMC, NetApp, SAN, NAS, SDS , AD, LDAP, SSO, DRP and BCP.
• Cloud Solutions RFP: IBM, HP, AWS, Verizon/Terremark, CSC, MS AZURE, and HCL.
• Networking Monitoring: LAN, WAN, IP, VOIP, Fiber Channel, FCOE, ISCSI, Cisco UCS, SDN, Mobile/MDM, HPOV, BMC, and MPLS Verizon, Level 3, AT T .
• Software: ERP/SAP, Oracle, PeopleSoft, Office 365/Sharepoint, CRM, Jive, MS Exchange, HR Financial Tools, BPO, Big Data, ETL, J2EE,/Java, Agile, Scrum, CMMI, and SaaS.
• Architecture, Standards Tools: SOA, TOGAF, OpenStack, ITIL, ITSM, ServiceNow, HP Service Manager, BMC, Cloud Strategies Public, Private, Hybrid , IT Governance

• Security Controls: End-Point Security, IDS/IPS, AAA, SDLC, SOX, GBLA, SSAE 16, SOC1 2, Security Awareness, Architecture, Policies and Processes, Privacy, Risk Management and Mitigation, Virus Protection, Data Encryption, Pen Testing, ITGC and Audit.
• Program/Project Management: Large-Scale Programs and Projects, Utilizing PMP, SDLC and APEX Tools and Processes Largest Project 200M in Total Value .

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