Motivated, results orientededucation professional with over 7 years of experience in delivery and development of educational programs.Strengths include organization with an attention to detail, excellent interpersonal and communication skills andstrong problem solving ability. Recognized for surpassing employer expectations and the ability to build and maintain positive professional relationships.
Related Professionalexperience
Confidential
Technical Trainer
Conduct hands on end user training at Pictometry customer locations to encourage program and product adoption in all customer departments.
Conduct web-based training for product account administrators to facilitate account set up and customization.
Assist with the installation and configuration of Pictometry software on customer workstations.
Develop and update internal and external Pictometry product documentation.
Develop training videos on all Pictometry products for customer use and self-education.
Conduct internal testing for new products and product updates and report finding to Engineering to help develop a better customer experience with Pictometry products.
Provide support to customers when technical issues arise and serve as the customer voice to product developers.
Confidential
Vocational Trainer
Ensured appropriate program services were delivered to individuals with intellectual and developmental disabilities.
Developed course curriculum that upheld the mission of the program and the goals of individuals served.
Provided customized coaching, training, and mentoring to meet the learning needs of each individual to improve vocational and social skills in accordance with individual's goals.
Established and maintained collaborative relationships with internal and external service providers to ensure the accessibility and delivery of services as needed by individuals in the program.
Documented service delivery and individuals responses to program delivery on a daily basis.
Confidential
Training Assistant
Developed training plans based on adult learning models for technical training courses.
Researched, designed, wrote, and edited training courses and course documentation for instructor-led training courses.
Designed and developed instructional aids and hands-on simulations for instructor-led training courses.
Employed strong interpersonal skills while engagingsubject matter experts, technical support providers, trainers, training manager, and customers to create effective and meaningful technical training courses.
Partnered closely with Marketing, Sales, and Technical Support teams to facilitate the design and implementationof technical learning courses that enhanced the product launch experience for customers.
Edited eLearning Courses with attention to content and grammar accuracy at all stages of development.
Confidential
Social Studies Teacher
Taught seventh and eighth grade United States History classes within a culturally and socio-economically diverse District in a pilot looping program.
Used student performance data to develop differentiated and engaging lessons on United States history.
Created and executed successful review activities for the New York State Eighth Grade Social Studies Exam.
Co-taught with a Literacy Specialist a pilot Reading Concentrated Social Studies class that resulted in increased reading levels for students classified as at risk for not meeting New York State English Language Arts Standards.
Collaborated with colleagues to create character education programs designed to meet the needs of at risk middle school students.
Chosen as Seventh Grade Class co-advisor for the 2009/2010 school year, led successful food drives to benefit District families and fund raisers for the seventh grade class.
Selected by team colleagues to serve as Team Notebook manager for daily meeting documentation during 2009/2010 school year because of organizational skills, attention to detail and accountability.
Confidential
Substitute Teacher
Conducted classroom lessons and activities as planned by the regular classroom teacher.
Supervised classroom activities and engaged students to promote active learning.
Maintained a safe learning environment for all students and encouraged learning-based risk taking.
Confidential
Substitute Teacher
Conducted classroom lessons and activities as planned by the regular classroom teacher.
Supervised classroom activities and engaged students to promote active learning.
Maintained a safe learning environment for all students and encouraged learning-based risk taking.
Confidential
Substitute Teacher
Conducted classroom lessons and activities as planned by the regular classroom teacher.
Supervised classroom activities and engaged students to promote active learning.
Maintained a safe learning environment for all students and encouraged learning-based risk taking.
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