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Technical Writer Resume Profile

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Technology Skills:

  • Proficient Languages Microsoft C , and C 6yrs , Microsoft VB.NET 6yrs , WPF and XAML 2yrs , WCF 3yrs , ASP.NET 5yrs , Visual FoxPro 4yrs , C 8yrs , dBase 10yrs , Clipper 10yrs , Visual Basic 10yrs , MS Access-Basic 10 yrs , SQL 6 yrs , Android/Java 5yrs , Java J2E 1year MS Visual Web Developer 5yrs , Microsoft Foundation Classes MFC 7 yrs , JavaScript 2yrs , HTML5 1yr and CSS3 1yr , Objective-C 1year .
  • Source Control Environments - MS Team Foundation Server Including Admin , SVN TortoiseHg.
  • Application Development Tools, Frameworks and Design Patterns in order of experience MS Visual Studio Pro 2005, 2008 and 2010 with WPF, WCF and WF , .NET Framework 4.x, MS Expression Studio 3 and 4 Pro Blend, Design, Web and Sketchflow , Silverlight 3.x, 4 and 5. WCF RIA Services , MS Business Intelligence Development Studio, SSIS, Visual Source Safe, MS Team Foundation Server 2010 , Visual C/C , Visual Basic-6.0 Pro, SharePoint, Crystal Reports, Windows Mobile 6, Windows Phone 7 Development Tools, Windows Phone 7, Silverlight for Windows Phone, iPhone, iPad and iPod Touch/Safari Web Dev, MVC 1.0 and 2.0, MVVM, MVP with UNITY and Prism v4 dependency injection , jQuery, RoboHelp, Eclipse Java/Android Development Environment , Android SDK 1.x, 2.x Froyo and Gingerbread , 3.x and 4.x Honeycomb, Ice Cream and Jelly Bean , Android SDK, Google Analytics for Mobile Apps SDKs, HTML5, CSS3, BlackBerry SDK, Powershell Advanced Programming, NuGet Package Manager, jQuery and jQuery Mobile, Mono, Mono Touch and Sencha Touch 2.0, Xamarin, Jenkins/Maven, , Intelli-J IDEA/Gradle, RoboElectric, Windows Azure Services ACS .
  • Operating Systems - Windows NT MCP, MS-DOS, LINIX Android , UNIX, iOS, Network-OS, Novel NetWare, Vista, Windows 7, MS Server 2003 2008
  • Database Tools and Environments in order of experience MS SQL Server 2000, 2005 and 2008 R2 8 Yrs , SSIS, SSRS, SSAS, LINQ DAL, WCF RIA Services, Subsonic DAL, DAO, Active-X Data Objects/ADO, Oracle, MS Access, COM/DCOM Objects, MS Visio, XML

Professional Experience:

  • Tata Consultancy Services TCS A Tata Consultancy Services Limited is an Indian multinational information technology services, business solutions and consulting company- Mumbai, Maharashtra, India Naperville, IL
  • Mobility Technical Architect Responsive Web Design RWD and Native Apps Architecture working with cross functional teams daily. I helped redesign Windows Mobile code C for an application to make it more efficient. The application is used by AC Nielsen Company and is used in multiple countries. Provided the design documentation for a port of the Windows Mobile legacy application to a Windows Phone and Android application on devices

Confidential

  • Android, Win Phone and iOS Developer/Architect Designed and developed the technical architecture for two new Mobile applications. They will be hosted on Windows, iPhone and Android Mobile Devices. The Android Mobile Device Integrated Development Environment includes but is not limited to IntelliJ IDEA, Android Studio, Xamarin Studio, VS 2012 and xCode. This development is supported by continuous integration Gradle/Maven/Jenkins and Test Driven Development. The development features for mobile application used for chronic illness management used asynchronous secure web service calls, Content Providers design architecture using SQLite databases , Optical Character Recognition OCR using the Tesseract Android native OCR library C , on device voice recognition using the Voce native library C for disconnected voice recognition services and long running background services that handle data syncing secure , voice command execution, GPS logging and other Inter Process Communications IPC . AES-256 encryption is used for securing Personal Health Information PHI on the device as well as for data syncing using REST services including Windows Azure Services ACS .
  • Results/Benefit: A new product newly re-named product called The Fit Diabetic Fit-db that provides unusual functionality and a rich feature set such as on device voice recognition, optical character recognition for visually interpreting medical prescription labels and GPS/ Standard pedometers all used to help manage chronic illnesses just to name a few.

Confidential

Independent Contractor

  • Mobile Architect, IOS Developer and Team Lead . I work with the primary stake holders to create the functional and technical requirements for iPad solution designs. These designs meet business needs and are consistent with enterprise standards and strategies. I provide design, development and best practices guidance for the suite of applications that are being created for iPad and Android devices. These mobile applications are being developed using the following tools PhoneGap Cordova , Mono, Mono Touch 2.x , Mono Cross Xamarin , C and Objective-C with xCode. The process also used Jenkins with Maven to provide Continuous Integration and automated unit testing. The IDE is Xamarin studio. AES-256 encryption is used for
  • Results/Benefits A suite of financial planning applications for iOS devices as well as RESTful services that support the applications.

Confidential

  • Chief Mobile Architect, Tech and Mobile Deployment Lead Designing detailed system requirements and specifications in order to create the technical architecture for multiple mobile applications that will run on iPhone, Android, BlackBerry and Win Phone 7 smart devices. This will include hybrid and native applications using HTML5, CSS3 and JavaScript that communicate with back end REST services as well as legacy systems.
  • Responsible for the creation and management of all Mobile Device Management Standards, Design Patterns, Reference Architectures, Sub-Domain Strategies and Roadmaps. I worked with Information Technology Business Technology Leads, Business Architects, and Solution Architects to translate functional and non-functional requirements into a reusable solution design. These designs met business needs and are consistent with BS enterprise standards, architectures and strategies. Additionally I worked individually and collectively with the primary mobile stakeholders to ensure that Technical Standards, Reference Architectures, Design Patterns are consistent with stakeholder Standard Operating Procedures and all Enterprise Mobility Business Strategies.
  • Results/Benefits: Blue Shield of California will provide a suite of mobility products that can be used by customers and business partners to provide smooth delivery of services and information across multiple mobile platforms and the web. New products include the Member Health tool which combines wireless biometric sensors and dynamic personalization computing to help change heath maintenance patterns. Successful publication was made to the Google Play , BlackBerry App World and iTunes Connect stores.

Confidential

  • Mobile Application Architect and Lead Developer Designing detailed system requirements and specifications in order to create the technical architecture for one mobile application that will run on iPhone, Android, Win Phone 7 and Nokia mobile devices. This app includes some long running client services as well as REST services that use WCF on the back end to move data into and out of cloud services and SQL databases The development environment includes but is not limited to Eclipse, Intelli-J and VS 2010 Pro. Design tools include Expression Studio 4 and source control by TFS.
  • Results/Benefit: The introduction of a unique mobile device application to the mobile marketplace for Windows Mobile 6x, Windows Phone 7, Android Mobile Devices, iPhone/Safari Web Development and smart devices by the end of the 1st quarter of 2012.
  • New Mobile Product Android Ride-Now will be made available for mobile devices to be used for transport services in eight different languages worldwide.

Confidential

  • Android, iPhone and Win Phone 7 Developer Designing detailed system requirements and specifications in order to create the technical architecture for two new mobile applications. They will be hosted on Windows, iPhone and Android Mobile Devices. The Android Mobile Device Integrated Development Environment includes but is not limited to Eclipse including Java, Perl, Ant, PhoneGap and Droid Draw . The Windows Integrated Development Environment includes SQL CE 3.x, Windows Mobile 6.x SDK, C , C , Windows Phone 7 using Silverlight for Windows Phone and Expression Studio. I handle all aspects of software production including conceptual UX design using Silverlight , UI design, coding, and debugging. These applications are asynchronous, multi-threading use and monitor device resources such as Bluetooth, gyroscope, accelerometer and geo location services. They include some long running services that use WCF back ends to move data into and out of cloud services.
  • Results/Benefit: The introduction of two unique mobile device applications to the mobile marketplace for both Windows Mobile 6x, Windows Phone 7, Android Mobile Devices and iPhone/Safari Web Development at the end of the 4th quarter of 2011.
  • New Product Result and Copyrights: Sync-Me Now Mobile contact and calendar synchronization application for Windows Phone 7 devices, db-MHM - Diabetes - Mobile Heath Manager for iPhone OS, Android and Windows Phone-7 OS ver. 7.1 devices.

Confidential

Independent Contractor

  • Web Application Architect, Senior. .NET Developer I am responsible for refactoring a web application named Milwaukee County Contract Administration MCCA . The application is re-designed to make better use of the Model View Presenter MVP software architecture pattern. The web application is being moved from the 2.x .NET framework to .NET 4.0. The development tools being used include but are not limited to VS2010 Pro, MS Team Foundation Server, MS Expression Suite Pro, Ajax Control Tool Kit and Telerik Controls. Our intention is to ultimately design a modular solution that will use both Microsoft's Prism and Unity frameworks as well as dependency injection. A comprehensive self learning tutorial web application ASP.NET is being created. The mobile browser version of the tutorial is created using Telerik RadControls for Silverlight.
  • Result/Benefit: A successful refactoring of a very important tool used by Milwaukee County for contract administration. By extending the life cycle of the web application, the county will save both time and money. Because of the apps extended utility it will now be targeted for use by multiple municipalities in SE Wisconsin.
  • Project Coordinator, SSIS Package Developer/Senior. Developer Responsible for developing SQL Sever Integration Services ETL packages drawing data and information from varied county system that will be used for Business Intelligence Services specifically for the Milwaukee County Sheriff's Department. These systems include data from the county airport, county jail and the county court systems to name a few. The Tools include VS 2008 Professional and the SQL Server Integration, Analysis and Reporting Services using VS Business Intelligence Development Studio BIDS templates. This responsibility includes creating and implementing the test plan specifications for system and release testing needs.
  • Results/Benefit: Successful statistical compilation and analysis that will provide management tools, reporting and metrics that will allow the most up to date information that can be used for real time management and administrative decision making.

Confidential

Independent Contractor

  • Project Manager, Web Site Architect/Developer I developed the implementation strategy and roll out strategy for the product called Milwaukee County Contract Administration MCCA tool. Currently using Silverlight, VS2008/2010 and Expression Studio to create the UX and UI associated with the project. I was responsible for the coding and debugging and Unit Testing of this Silverlight 3.x web application. This site is designed to use SOA with WCF for credit card payments and some specific enterprise services and is also mobile ready. Ajax is also used for intermediate post backs. The additional tools being used include MS Visio and UML2.x for design purposes.
  • Results/Benefit: A successful rollout and deployment of the contract administration tool for Milwaukee County.

Confidential

Contractor

  • Project Manager I design, coordinate, monitor, and implement development strategies. I manage and lead a team of developers who are creating an ASP.NET web site used by Milwaukee County government to adhere to contracting compliance guidelines set by state and federal government. This contract compliance application is critical to county and without it 90 million in federal funds would be in jeopardy. I am the 6-member team leader for this project. Although I was not the original architect of the solution I did work very closely with technical architect in order to adhere to and tweak the original design. The product is called Milwaukee County Contract Administration MCCA tool.
  • Results/Benefit: I provide the functional and technical expertise along with the guidance on project assignments to project team members including design, testing and implementation. I also develop schedules, conversion and test plans for all aspects of this systems development.
  • Senior Software Developer I am the lead web site developer using MS Visual Studio including C , VB.NET, Telerik Controls, AJAX and SQL Server. The application processes credit card payments using third party web services SOA .

Confidential

  • Network Manager I administered and managed the Philander Smith College Network PSCNET and maintain servers, Firewall, Network Security, printer, routers and all other equipment as needed. Additionally I also: Recommend software, hardware and operating system upgrades on all related systems architecture. I resolved performance and connectivity issues. Advised the Director of Computer Information Services on all matters related to networking issues. I made recommendations on the PSC websites. I also developed and executed a solution strategy and the business plan associated with all network architecture.
  • Software Developer I maintain the Web Server IIS , SQL Server, JICS and Jenzabar databases. I also maintain 3 distinct web sites using ASP.NET, VB.NET, C and Visual Web Developer inside MS Visual Studio. This development also included AJAX.

Confidential

Software Developer

  • was charged with full life cycle development of applications using MFC Microsoft Foundation Classes , C and C , VC6, VS.Net 7.0, VSS third party components. These applications were used by Xerox Imaging systems to provide deliverables to large varied clients such as Bank of America, eBay and McGraw Hill.
  • Purpose of Position - Research C Developers are the subject matter experts on designing, coding, testing, deploying, debugging and documenting software applications including researching and prototyping new technologies involving facial recognition software.
  • WCS A 50 Million a year agency engaged in correctional service contracts with Illinois and Wisconsin state governments Milwaukee, WI and Chicago, Il December 2001 to April 2003..
  • Data Base Architect I converted an application that used approximately 68 tables in MS Access to SQL Server and Visual Basic as the new front end for the application. Data design was accomplished through the use of Visio data design and SQL Server data conversion tools. I created stored procedures in SQL Server to accomplish data distribution throughout the new system.
  • Results/Benefit: This new system as well as the attending process changes allowed more efficient use and distribution of the data used in this application. The new process is projected to cut the workload in half for the entire organization of 375 individuals and represents a substantial long term savings to the organization.
  • ROCKWELL AUTOMATION, A 7.2 billion global electronic controls and communications company engaged in industrial automation, avionics and automated call distribution systems. Milwaukee, WI August 1999 to December 2001
  • Crystal Reports Designer I created Crystal Reports from Electronic Data Interchange EDI data retrieved from DB2 tables. These reports were to eventually be posted on the Web as Active Server Pages ASP's .
  • Results/Benefit: These reports provided valuable information about the progress of EDI implementation at RA and were used by top management to make decisions. EDI transactions represent 1.8 billion in revenue for the company.
  • Software Developer/Architect I rewrote an application that uses Windows API calls to send keystrokes to and control PeopleSoft's SQA Robot. This application was created using VC and VB/6 and it runs on Win-NT workstations around the world. I also created new software production design requirements for Rockwell Software.
  • Results/Benefit: Through the use of the software I created Rockwell Automation was able to gather crucial transaction information and create a base line for transaction performance. This performance information was used to analyze worldwide PeopleSoft transactions. Monitoring this metric information, which my application helped to collect, over time provided a significant dollar savings to the Rockwell Automation organization.

Confidential

  • Software Developer I created an inventory application that is now used at two of Briggs' foundries. This application handles approximately 7 to 10 million dollars worth of inventory at both locations. The application was created using MS Visual studio and VB/6 and VC. The data was transferred from an Oracle back end into a MS Access database using SQL.
  • Results/Benefit: Because of the custom inventory application I created under an aggressively short schedule Briggs Stratton was able to complete the sale of two foundries worth more than 100 million dollars on time. The sale of these companies without the completed inventory system would have caused the two new foundry entities to have to revert to an antiquated file card system to keep track of approximately 15-20 million dollars worth of foundry inventory.

Confidential

Software Developer

  • I was the program manager for a project in which an application was developed for Manpower Technical offices around the country to post their job openings on the Web. This included xBase Clipper code development and MS Access data base development with Visual Basic. I also developed an application used to automatically configure all workstations corporate wide using Visual Basic 6.0 and Visual C/C programming languages.
  • Results/Benefit: Because of the automated software installation and configuration system I wrote, the company was able to quadruple 4x their new workstation output. This increase in workstation production during a worldwide workstation roll out provided a significant dollar savings to the corporation. My automated configuration solution also provided for significant savings during workstation installation by reducing original configuration errors that in the past had to be corrected by dispatching a technician for an expensive on site service call.
  • Object Designer Responsible for creating Visual Basic objects that are used for converting data from a DOS application. This application is used by Manpower to post their job openings on Web Sites around the country. I also wrote the VB code for all of the related objects in the library.
  • Results/Benefit: Manpower was able to quickly post job openings to their web site through the use of objects I designed and created.

Technical Writer

  • My Responsibilities include developing the documentation for what will be the largest single domain Windows NT network in the world when the deployment is completed. This includes all configuration documentation for 14 different workstation images that are distributed to 1600 offices worldwide. I also co-authored the configuration documents for the Windows NT servers and completed the QA on those documents. This included building the servers from scratch and installing and configuring the RAID system and other application software.
  • Results/Benefit: Through the use of the documents I created the number of errors experienced during manual workstation construction was reduced by 45 . These documents also represented the framework for the automated workstation builds and configuration See above .

Confidential

  • Documentation Specialist Member of the desktop development team responsible for system requirements and documentation for the enterprise customer care rep applications. The environment included Windows NT, a Sun Unix box using Oracle, SQL and Tuxedo.
  • Results/Benefit: The documentation I created was used as a development schematic for the desktop development team. The documents helped to speed the development process considerably. These documents and the attending software was used to accurately describe the tools that would be created and used by the customer service representatives for the Ameritech Long Distance Communications company.

Confidential

Director of Development - Designed, coded and wrote the documentation for all of the products listed above. Including OLE Server development for MS-Windows using Visual Basic. DLL development using Visual C/C . Also supervise the delivery of technical support and created product testing procedures. Designed the advertising instruments including brochures, and direct mail literature. Provide technical sales support for major clients such as Miller Brewing

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