KEY SKILLS

Instructional Design, Technical Writing, Computer - Based Training CBT, Online video training, Video editing, Multi-Media development, ITIL and SDLC Lifecycle, Proposal writing, QR Code creation management, Web content management lean Six Sigma Green Belt, Series 7 Training financial, health medicine, Team management, Format development, book author.

SOFTWARE TOOLS

MS Office, Final Cut Pro, MS Visio, Sharepoint, Camtasia Studio, XML DITA, Adobe Captivate, MS Project Server 2010, PageMaker, FrameMaker, Quark Express, Illustrator, Photoshop, Premier.

SKILLS SUMMARY

• Technical writing experience 30 years -- over a broad range of IT, DOD, financial Series 7 training, health/medical and business subjects, including Microsoft Project Server 2010. A broad range of PMO Project Management Office, PPMO Project Portfolio Management Office, Change Management and Configuration Management roles over the years.
• Pioneer in computer-based and web-based video training 18 years - Innovator of web-based and CD-ROM-based training in military/intelligence software applications. For the Army, I pioneered ATTRS train-the-trainer, the first web-based training for military training managers. For the Air Force, I pioneered a similar system called ACQ Now, and for the Navy, AWTAP. Please copy paste the following clicking on the link doesn't usually work:
• Award-winning documentary writer/producer/director: Best Documentary of 2010, Beloit International Film Festival.
• On the cutting edge of Microsoft Project Server 2010 implementation in the DOD environment.
• Speaker 20 years - Dozens of keynote addresses at national/international conferences.
• QR Codes - Expert on the production and use of QR Codes Quick Response Codes to drive mobile traffic to your website.
• Radio TV SME on macroeconomic topics - 20 years. Over 2,000 radio and TV interviews.
• Author of 21 books 2 of them on medical topics 4 of them best sellers, hundreds of software manuals, and four video/movie scripts, and three full-length documentaries. To date, sales of books and videos 500,000 units.
• 5 years business writing, including newsletters, press releases and promotional materials.
• SOX compliance experience with Freddie Mac and K. Hovnanian Homebuilders.
• 4 years writing in financial industry. 4 years lead technical writer/project management.
• Medical writer / reporter 10 years free reporter for major national newspapers and magazines. Over 2,500 Professors of medicine in a database.

PROJECT EXPERIENCE

Confidential

Senior Technical Writer / Instructional Designer / Business Analyst

Documented IT and Data Center issues raised as gaps by Deloitte from a SOX perspective in preparation for a Data Center move / integration between CarQuest and Advance Auto 9.5 billion merger . Analyzed IT configuration for the business process. Helped identify critical gaps in IT infrastructure configuration. Created Network Diagrams in Visio. Helped design and document Sarbanes-Oxley remediations for a complex interaction between aging and unstable operating systems, databases and applications, including Oracle, MYSQL, AIX, Linux, SCO, Solaris, Windows, Oracle EBS/APS, DCMS, A-DIS, and 9ci.

Confidential

Senior Technical Writer

Rewrote a 48-page white paper for Beam Global the whiskey maker called the Digital Activation Toolkit . This describes the best practices and current state-of-the-art for digital marketing practices. Included are QR Codes, Snap Tags, SMS Campaigns, Augmented Reality, Near Field Communication, Geo-Fencing, etc.

Confidential

Project Manager / Screenwriter / Director

Wrote proposal for feature-length documentary. It was fully funded. Wrote the script for the documentary, Jekyll Island . Directed the film and served as the on-camera narrator. Filmed in 10 countries.

Confidential

Senior Technical Writer / Instructional Designer

Brought in to oversee the technical writing and instructional design needs of the Change Management Office and Project Management Office PMO as well as Configuration Management in the Pentagon. Took most of the ITIL training but never could free up the time to take the certification test. I was brought in to do the most difficult tasks, from publishing on the team SharePoint space their elaborate Microsoft Project Server 2010 work-process-flow Visio diagrams, to creating computer-based training of some of the more difficult aspects of Microsoft Project Server using Captivate, Camtasia Studio and Final Cut Pro in a secure environment. Created and revised Powerpoints. Revised the Office of the Secretary of Defense OSD IT Infrastructure documentation Style Guide. Responsible for publishing and managing a wide variety of documents on SharePoint, including Standard Operating Procedures SOP, As-Built Guides, System Security Plans SSP, Disaster Recovery Plans, Implementation Plans IP, Install Guides, Functional Requirements Documents FRD, Checklists, Requirements Definitions, System Design Documents SDD .

Confidential

Instructional Designer, Technical Writer 5

Won two Bronze awards for excellence in proposal writing that included a cash prize, despite being a 100 remote worker. Oversaw classification of incoming documents to ensure that classification markings were appropriate. Had authority to upgrade classification of TSA/Homeland Security documents, including publishing on team SharePoint space. Studied for ITIL certification. Designed computer-based training for MS-Office 2007 within a secure environment the creation of As-Built Guides, System Security Plans SSP, Implementation Plans IP, Install Guides, Functional Requirements Documents FRD, Checklists, Requirements Definitions, System Design Documents SDD, Contingency Plans CP, Disaster Recovery Plans DRP, Test Evaluation Master Plans TEMP, Test Analysis Reports TAR, etc.

Confidential

Business Analyst

Met with SMEs to determine current business processes in the eTrust Access Control project, the top SOX-compliant financial database security initiative at Freddie. Documented various dbase applications. Reorganized the way database managers archive critical database information. Made presentations to the Data Base Managers to seek approval for significant changes in the way this information is archived. Documented the migration from the Transaction Data Store TDS to the Integrated Operational Data Store IODS to the Corporate Data Warehouse CDW, Security Manuals, flow charts in Visio, etc.

Confidential

Consulting Senior Technical Writer

Documented CLASSIFIED language analysis application, including the creation of computer-based training CBT for complex language analysis systems. Migrated XML and Doxygen-based documentation to MS Word. Produced CBT tutorial and promotional CD-based tutorial for one application. Took IBM's course in XML DITA documentation.

Confidential

Consulting Senior Technical Writer, Computer-based training

Created a number of web-based training modules for proprietary software usage. Document undocumented procedures to meet SOX compliance in MS Word and produced computer-based training tutorials to explain the SOX-compliant changes. Produced numerous flow charts in Visio.

Confidential

Consulting Senior Technical Writer

2-month contract to migrate Doxygen-based satellite control system documentation to the MS Word platform.

Confidential

Consulting Senior Technical Writer, Computer-based training

Was completely responsible for all documentation, training materials, and computer-based/web-based training CBT/WBT for the ATTRS system, the premier training site for all U.S. Army personnel, as well as the other service branches of the U.S. military. Worked closely with web developers in a continuous product improvement loop. Produced a variety of software user manuals SUMs for the US Air Force, Army and Navy. Assisted on company proposal writing for new government business. Totally responsible for company style sheet and documentation direction and implementation. With my systems analyst hat on I identified system design deficiencies, and suggest fixes to developers. Developed interactive web-based and video training modalities with a tight focus on core computer-based training CBT needs. Please see a sample on my Dropbox account:

Confidential

Consulting Senior Technical Writer

Worked on the company's top-priority products, including Engagement docs, proposals, and manuals for SQL Database servers, Translation servers, Security servers, Web servers, Ops/Admin manuals, Site Prep manuals and all associated Network Architecture diagrams done in Visio for DataCenter migration. Moderated user meetings. Updated and tracked system release documents of web-based products. Kept track of project status via MS Project. Also produced a company demo video demonstrating their latest software product.

Confidential

Consulting Senior Technical Writer

Managed team of 4 writers. Extensive UNIX software documentation and management of technical writers documenting software development. Produced three large software manuals. Overall responsibility for full-life cycle development of a USM/SOP manual and two SUMs Software User's Manuals . Included daily interface with software developers writing in a UNIX and NT environment. Also contributed to writing many RFPs proposals, an Operational Requirements Specifications Document ORD, a User Functional Description UFD, installation procedures, oversaw the writing of Help Pages in HTML, and developed embedded training concepts a new Army requirement for all software deliverables for the Army's Digital Topographic Support System DTSS .

Confidential

Managing Editor

Managed the writing and editing of a 5-7th grade text on the American revolutionary period, entitled Why America is Free. Sold over 100,000 copies. Amazon Best Sellers Rank: 893,675.

Confidential

Producer / Director / script writer / on-camera host

Produced and edited a feature-length documentaries, entitled The MoneyMasters . Amazon Best Sellers Rank: 50,041

Confidential

Managing Editor

Co-authored a variety of training manuals, business publications, scripts, and books, including The Little Brown Book of Restaurant Success. Confidential

Confidential.

Managing Editor

Chief Editor, NASA 8th Annual NASA/Contractors Conference on Quality and Productivity. Edited the speeches of 120 top business executives and TQM experts for NASA.

Confidential

Online Content Provider

Content Provider, The Source one of the first online services owned primarily by Reader's Digest. Provided health news content.

Confidential

Managing Editor

A medical news service for major newspapers. Wrote hundreds of published medical breakthrough stories. I was arguably the top medical freelancer in the world. Clients include USA Today, Los Angeles Times Syndicate, The Saturday Evening Post, Omni, National Enquirer, etc.

Confidential

Managing Editor

Innovative tabloid-sized county weekly newspaper. Invented the free classified ad format. Built circulation up to 11,000. Managed staff of 8.

Confidential

Technical Writer, Director of Marketing

Responsible for the design and manufacturing of a variety of new, tough urethane rubber products, including the first urethane rubber roller skate wheels. Wrote a variety of proposals and users manuals for this R D electronics firm. SECRET Clearance through 1975.