SUMMARY

• Collaborative, highly-motivated, innovative and results-driven Technical Manager with 16 years of various industries experience in managing and leading a large scale web and distributed systems in fortune 500 companies
• Strong project planning, execution, communication, leadership, change/risk management, problem solving, decision making, influencing and continuous improvement skills
• Expertise in Financial, Insurance, E-Commerce and Telecom industries
• Capable of managing, leading, mentoring, motivating and coaching teams with resources on a global team with clients, business analysts, product owners and development engineers
• Managed projects throughout the System Development Life Cycle SDLC using waterfall, iterative RUP and Agile Scrum/Kanban models to improve processes and drive cost savings
• Highly skilled in application architecture, analysis, design, development, performance tuning and implementation using JEE/J2EE and SOA architecture
• Expertise in Insurance, E-Commerce, Telecom and Financial industries
• Action-oriented, hands-on management professional with a proven track record of success in leadership positions as well as in a team environment
• Hands-on experience with performance diagnostics, performance architecture design, performance tuning, performance monitoring in a n-tier environment

PROFESSIONAL EXPERIENCE

Confidential

Technical Manager

• Working in Credit Suisse as a consultant to perform tasks involving planning, coordination, task management, estimation, interfacing with business to understand requirements on TIS portal project. Managed the staff of 8 people in complex matrix organization where the team is geographically dispersed with 6 years of experience working a Technical Manager. Achieved continuous professional software development within the business area, thus contributing to the achievement of the objectives of the company, working in a team committed to achieving the goals set with focus on results and exceeding expectations through teamwork, continuous improvement, innovation and added value to achieve excellence in quality. Effectively communicated actions, issues, risks and dependencies with project stakeholders and escalated where appropriate. Managed the team members and project assignments through to completion. Ensured that all stakeholders are kept fully informed of project status and progress. Excellent record of achieving high level of customer satisfaction and leading teams to successfully deliver on multiple projects simultaneously. Collected project requirements from customers through remote interviews and created SOWs, including cost estimates.
• Developed new quality standards for better quality performance and reliability
• Identified and addresses any impediments at the organization and project levels
• Used Kanban to handle critical issues much faster
• Managed the project plan for all phases of the project implementation
• Deployed the appropriate technology solution to meet the business requirements
• Provided hands-on support to project team where necessary
• Ensured actions, issues, and risks are identified and effectively managed
• Monitored, tracked and reported project progress to the stakeholders
• Recognized areas for improvement and communicate them to senior management
• Applied programmer best practices to address how to work with the code in an agile way
• Ensured and tracked the quality of technical delivery
• Managed end-to-end technical delivery, ensuring that all project deliverables meet the specifications and have been properly tested
• Ensured that technical resources are scheduled and committed to project activities

Confidential

Technical Manager / Project Coordinator

• Managed the staff of 10 people in matrix organization in different geographic locations with 6 years of experience working a Technical Manager. Applied Agile methodologies involving technical PM responsibilities in the areas of software development, deployments/implementations IT Infrastructure. Communicated risks to stakeholders and business sponsors, escalated issues and risks for mitigation. Balanced the needs of quality with scope, cost, time, risk, resources and customer satisfaction. Removed impediments and guided the team to remove impediments by finding the right personnel.
• Received an IT ELITE Award for Customer Service Excellence
• Developed project plan and project milestones, and execute and revising them as necessary to meet the demands of the project
• Designed JEE architecture using iText Java API for PDF document generation
• Mentored project team and help them continuously improve their Agile implementation to deliver in more efficient and effective manner
• Led multiple performance improvement initiatives resulting in stabilization of application
• Facilitated creation of project-related RFPs, SOWs, WBS network diagrams
• Automated and streamlined the build, test and deployment process using Hudson tool which improved the development operations
• Mentored and trained team members in complete system life cycle including Production support
• Made use of Web 2.0 technologies wherever required in the application to improve system usability, customer experience by bringing enhanced user functionality which leads to building business, more sales and savings to the company

Confidential

Technical Lead

• Worked as a consultant to perform tasks involving planning, coordination, task management, estimation, interfacing with business to understand requirements. Provided technical guidance and leadership as a Leader/SME on all projects including project management for all aspects of the software development lifecycle. Supported Infrastructure upgrades, Monthly patch testing and Disaster recovery.
• Used Bug pattern tools that analyzed and fixed source code for performance improvements by continuously looking for quality improvements on best practices, performance security
• Upgraded the existing application framework and application libraries that improved unit testing, trouble shooting and logging for our applications
• Took action to resolve Production issues promptly and assisted team in supporting production issues and make the system stable by resolving the issues quickly to ensure customer satisfaction during help desk support
• Accountable for resolving technical problems identified
• Made valuable contributions to business discussions around the company's day-to-day operations and long-term strategy
• Met deadlines without compromising quality and accuracy and ensure on time delivery of all Roadmap and Strategic projects to the business
• Scheduled and facilitated project team meetings and ensured timely and accurate communication throughout the life cycle of the project

Confidential

Team Lead

• Worked as a consultant by implementing necessary UML modeling diagrams, deployment descriptors and server configuration settings. Wrote Technical Specifications document and Test Cases/Scripts for all the Change Requests. Developed EJB's and servlets to maintain Customer account data and their session. Accountable for Application optimization and performance tuning of the existing database using Indexes, Sequences, Stored Procedures and Functions. Developed Java beans to process the data between EJB's and Java Server Pages and to communicate with Oracle database using JDBC.
• Created and used Connection Pool mechanism that improve application performance.
• Provided leadership and mentoring on all projects and involved in Analysis, Design, Development, Implementation, Testing phases including Production support
• Led multiple performance improvement initiatives resulting in stabilization of application
• Worked on Change Requests provided by Sony E-Solutions like implementing e-coupons, Auto generation of Buyer Emails, Changing the content of Order emails, Implementing HitBox code for certain pages etc.
• Interacted with the functional people to gather requirements.
• Worked on Unit testing and bug fixing.

Confidential

Senior Programmer/Analyst

• Worked as a consultant with involvement in Analysis, Design, Development, Testing and Production Support. Developed Java classes/beans to communicate with Oracle database using JDBC. Implemented Single Sign On security using LDAP and JNDI. Developed several complex SQL queries to retrieve data from a very large, complex Oracle database. Wrote EJBs for session and database maintenance.
• Designed and implemented folder tree menu for scorecard hierarchy using DHTML
• Involved in assigning tasks and leading the offshore team.
• Made suggestions for improvement where appropriate.
• Used JCE encryption algorithm for password encryption.
• Implemented UML modeling diagrams.
• System and Unit testing was done and implemented test cases

Confidential

Programmer/Analyst

• Designed and developed several Web pages home page, user registration page, login page etc. using HTML and JavaScript to perform checking and validations at Client's browser itself. Implemented Entity Bean and Session Bean components on the web server for prompt server. Developed and implemented various RMI Interfaces. Used various JavaScript Objects like Link, Math, Window and Document etc. Wrote EJB's for personal details application and actively involved in coding of session and entity beans written deployment descriptors for BEANS into web server container
• Oracle Database access was implemented through JDBC-ODBC bridge at server end
• Mainly involved in Analysis, Designing and Development for the application
• Procured requirements data and worked with the team to customize and design the web pages

TECHNICAL SKILLS

• Agile methods/practices: Agile Modeling, Scrum, Kanban, Backlogs, Continuous integration CI
• Languages: Java 7, C/C , SQL, PL/SQL, XML, XSL/XSLT, UML 2, Visual Basic
• Java/J2EE Technologies: Java EE 6, EJB 3, JSP/JSF, JMS/MQ, Web Services SOAP/RESTful , JAX WS/RS, AJAX, JDBC, Blaze Advisor Rules, ANT/Maven, JUnit, JSON, JPA 2, JTA, LDAP, Multi-threading, JavaMail, JAXP, JAXB, JQuery
• Internet Technologies: Web 2.0, Ext JS 3.3, HTML5, JavaScript, CSS3, XSD, AngularJS
• Open Source: Struts 2, Spring 3, Hibernate 4, iText 5, Castor 1.3, iBatis/MyBatis 3, Apache Tiles/ commons/log4j/POI, BIRT reporting, Axis
• Version control: Serena Dimensions/PVCS, ClearCase, CVS, Visual SourceSafe, JIRA
• System Design: Design Patterns, OOAD/UML, MVC, MVVM
• Application/Web Servers: IBM WebSphere 7, WebLogic, Tomcat, JBoss, IBM HTTP Server
• Developer Tools: RAD 8/Eclipse, MS Project, Clarity PPM, Leankit, ClearQuest, TOAD, MS Visual Studio, Visio, MS Office, Office 365, Load Runner
• RDBMS/Databases: DB2, Oracle, SQL Server, MS-Access
• Distributed Computing: SOA, ESB, RMI, CORBA
• Operating Systems: Windows, AIX/UNIX/Solaris