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Senior Trainer And Technical Writer Resume Profile

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Pittsfield, MA

Senior Trainer and Technical Writer

Well - respected and highly accomplished instructional designer, developer and senior traineroffering extensive experience in positions of progressive responsibility providing leadership and strategic direction for various governmental, academic and non-profit organizations. Possess unique combination of skills: administration, technical, corporate trainingdevelopment and delivery, accessible information and technology,instructional design, learning systems management and education. Proven ability to effectively lead large-scale training programs and change managementimplementation efforts at the local, statewide, regional, and national level.

  • Recognized as a national level expert in the accessibility of electronic information and technology as well as accessible online learning and training design and development.Hands-on experience providing corporate and academicinstructional systems for a wide range of behavioral health and cognitive issues.Proficient at integrating accessible technology into any given educational or training setting to enhance efficiency and overall operations.Polished communicator who interacts effectively with diverse groups of individuals and organizations. Unwavering commitment to making a positive difference in the education of others.
  • Accessibility Compliance Section 508 Change Management Analysis/Training Digital Web Design Photoshop
  • Technical Writing Editing Instructional Design Development Budget Management
  • Oracle/PeopleSoft UPK Development Web Content Development Social Networking Strategy
  • Procedural Development Technical Specification Development Team Building / Management
  • Documentation Development Mgt Dreamweaver Design Development Staff Training Development
  • Audio Design Development Moodle Design and Development Cross-Cultural Awareness

RELEVANT EXPERIENCE

Mobile App Developer:

ConfidentialDevelopment of non-profit projects relating to humanitarian relief logistics and access barrier reporting, utilizing the CrowdMap platform developed by theUshahidi organization. Additional projects included web accessibility evaluation for Westfield University.

Confidential

Senior Technical Writer: Large scale engineering and quality management work flow process conversion project based on a SharePoint enterprise system. Responsible for all technical documentation content development and revisions for all workgroup web portal systems.

Oracle UPK Developer/ Short term rapid design and development Oracle UPK and technical writing project for an Oracle ERP international deployment. Responsible for developing UPK modules and testing procedures for all areas of Oracle ERP, Financials, Supply Chain, Sales and Fulfillment,Demantra and Siebel. The project included data development, staging and loading.

Senior Technical Writer/Trainer/ Responsible for developing and delivering Oracle EBS training Sales and Fulfillment,Supply Chain, Financials Additional duties includedwriting user acceptance testing procedures, technical procedures, curriculum content, change management processes and business analysis The scope of the project wasdevelopment and delivery for a national training project. Served as technical lead for Section 508 WCAG 2.0 compliance. Online and computer based training content developedby utilizing PeopleSoft ELM, Dreamweaver, Photoshop, Flash, Adobe Captivate 5.5, Oracle UPK and Adobe Connect. Instructional Designer/Technical Writer Responsible for the design, development and delivery of multimedia content and instructor led courses, applying instructional theories and principles.Subject matter expert on accessible instructional design relevant to Section 508 and WCAG 2.0 accessibility guidelines.Content was written, designed and developed utilizingOracle UPK, Captivate 3, 4 and 5, Fireworks, Photoshop, Sound Forge, Adobe Sound Booth,Articulate Studio, Flash, Dreamweaver, Presenter and Premier Pro. Also provide course development and design for the LMS platforms Peoplesoft ELM SumTotal.

InformInstructional Designer/Courseware Desk

Designed Developed training courseware modules, technical network security procedures and instructor led courses, utilizing Adobe Captivate, Dreamweaver, Flash, and USAF Enterprise Service desk technical software and procedures Short Term Contract

Disaster Management

  • Blackboard and Moodle learning management systems.Provided technical support for Peoplesoft ERP implementation, in terms of accessibility compliance and LMS integration with the Blackboard platform. Developed computer based training modules using Peoplesoft UPK.Served on city, state, regional, and national educational planning committees, advisory boards, and workgroups on instructional strategies supporting emergency preparedness for functional needs populations. Served as National Disaster Response Coordinator / Point of Contact for the Institute on Disabilities, the Association Assistive Technology Act Programs, and the Pass It On Center National Task Force. Developed training courses on the ADA Best Practices Tool Kit for state and local governments. Served as subject matter expert for functional needs populations.
  • Founded the Temple Volunteer Organizations Active in Disasters VOAD, National Leadership Long-Term Recovery Plan Workgroup, Global Partnership for Disability and Development, and Work Group-Rebuilding Haiti Disability Community and International Rapid Response, Rescue and Recovery Initiative, and Haiti Disability Disaster Response Initiative.
  • Directed accessible curriculum and course design anddevelopment foruniversity staff and faculty, service organization responsible for individuals with disabilities, emergency management staff and public officials. The primary project was developed on the Captivate 4 platform.Served as member of the Web Accessibility Initiative WAI at W3.org/MIT / Developed accessible learning modules for
  • Launched the nation's 1st disability-based crisis camp, Crisis Camp Philadelphia.
  • Created Special Populations Analysis and Research with GIS SPAR-GIS educational program, which provided on line instruction to various open source mapping tools to better serve functional needs populations.
  • Deployed by Health and Human Services and Administration of Children and Families ACF as a Disability / ADA Compliance / Civil Rights Advisor on the ACF Ike Response Team received HHS Excellence award for performance.
  • Organized and coordinated 6large-scale trainingfor disaster survivor services trainingin response to Hurricanes Katrina, Rita, Gustav, and Ike, Iowa Floods, American Samoa Earthquake / Tsunami, and Haiti Earthquake.
  • Provided business analysis consultation ontraining development and delivery for logistics, emergency response planning, and accessible technologyfor staff and clients. Provided technical consultation for agencies such as FEMA, American Red Cross, Confidential ational Guard, county and city governments.
  • Received 2008 Access Achievement Award from the Philadelphia Mayor's Commission on People with Disabilities.
  • Co-developed first online certificate program, in the country, on emergency management for functional needs populations.
  • Member of FEMA Region III's Community Preparedness Education Advisory Team CPAT

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