Technical Writer Resume Profile, Maryland - Hire IT People

SUMMARY

Extensive knowledge and experience with SDLC processes, requirements gathering, creating, editing, and formatting System Administrator Guides, Database and Server documents, IT Security documentation, User and Training Manuals. Experience working with CMMI, ITIL and ISO 17025, 14001, 9001, HIPAA/PHI, and 508 Compliance guidelines.

Software Experience

Cloud, SharePoint, Visio, JIRA, Rational Clear Quest, VMware, InfoPath, Info Map, RoboHelp, Microsoft SourceSafe, Paint shop Pro, Snag-it, Wiki, Notepad , Oracle-PeopleSoft Systems, .Net development, HTML, XML Conversions, AutoCAD, Adobe, Microsoft Office 03-07, Microsoft Publisher, Microsoft Project, and Quark.

Work History

Confidential

Technical Writer

Real time transcription of technical conversations conducted during meetings
Record and distribute minutes for meetings with client's teams members
Interface with subject matter experts to create and manage document edits from conception to production
Support the Technical Leads and Business Analyst by writing, editing, proofreading, and formatting the system design documents
Responsible for writing, editing, and maintaining user and training manuals for the Medicaid Enterprise Restructuring Program MERP Program

Confidential

Sr. Technical Writer

Edited technical documentation and training/operator/maintenance manuals for military systems and equipment
Converted publication manuals from XML data to PDF Format
Mentored interns and Jr. Technical Writers
Coordinated and organized material gathered from other members of the technical staff and made necessary changes in format as appropriate

Confidential

Writer/Editor 100 remote

In accordance with 508 Compliance guidelines, formatted and edited SOP's, Manuals/User Guides, Requirements, and other government documentation
Coordinated with Subject Matter Experts SMEs to develop course content for Instructor-led training
Supported technical meetings to resolve training-related issues
Performed special tasks as assigned by the onsite supervisor
Used Google Cloud platform to receive assignments and post draft documentation

Confidential

Technical Writer remote/travel

Worked with a team of traveling writers to capture and create procedural documentation for the Waste Management billing department
Responsible for editing and formatting documents from near scratch status
Conducted personnel interviews to capture work processes
Collected screen shots of web sites and company software
Created standard templates and style guides

Confidential

Publications Specialist/Writer

Supported the Defense Information Systems Agency DISA with web and online documentation efforts
Wrote, developed and updated graphic presentations, business process documents and other publications
Attended regional meetings to record minutes
Gathered technical information for use in proposal development
Gathered PEO organizational information for high ranking officials-transmitted via SIPRNET
Developed briefing materials, point papers, information papers, white papers and speeches
Documented SharePoint implementation based on SDLC process
Created systems documentation for military software
Developed and tested user guides for government software systems
Posted and updated web and wiki materials
Wiki, AKO/DKO, and SharePoint 2010 site administrator
Responsible for setup of video teleconferences via NIPRNET and SIPRNET

Confidential

Sr. Technical Writer

Wrote, edited and produced systems administration, design documents and user guides, IT security and IA DIACAP documentation for multiple projects
Edited and re-wrote business process documents
Attended meetings to gathering requirements and create minutes
Primary editor for all IT documentation
Tested and created scenarios for PeopleSoft 8, and 9.1 applications
SharePoint Moss 2007 site collection administrator
Project lead for 2 SharePoint implementations
User Acceptance test lead for Veterans Administration, patient data software
Guest writer-Military Health Systems magazine

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