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Technical Writer Resume Profile

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Gaithersburg, MD

SUMMARY OF QUALIFICATIONS/CLEARANCES

  • DoD Secret clearance
  • DHS CBP clearance
  • Highly motivated and results-oriented professional with exceptional grammar, leadership and communication skills
  • Familiar with HTML, CSS and XML
  • Solid writing skills and experience in many environments, including print, web and multimedia for Federal and private audiences
  • Able to synthesize large amounts of information into clear, concise, compelling copy
  • Experience using Microsoft Manual of Style for Technical Publications
  • Experience using the Chicago Manual of Style
  • Familiar with Agile and Waterfall methodologies
  • Solid record of accomplishment of meeting and exceeding organizational goals and objectives
  • Familiar with FISMA/NIST standards and guidelines

TECHNOLOGIES

Operating Systems/Platforms: Windows XP, Windows 7, Windows Vista, MAC OS, Windows Server 2003, and 2008 R2, Microsoft .NET Framework version 3.5

Application Software: Microsoft Word, PowerPoint, Excel, Visio, Adobe Dreamweaver, Adobe Acrobat, Adobe PhotoShop, Adobe InDesign, RoboHelp HTML, MOSS 2007, Arbortext Editor 5.3, SnagIt

Databases: SQL Express 2005 and SQL Server 2008 R2

Protocols: Simple Object Access Protocol SOAP messaging

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

  • Creation of an Alternative Computing Facility Disaster Plan ACFDP
  • Creation of an Operations and Maintenance Manual for the Customs and Border Protection CBP
  • Creation of a System Build Guide for the Marine Corps Enterprise Information Technology Services MCEITS
  • Writing, editing and revising technical documents, including a User Manual, Quick Start Guide, Test plan, Deployment plan and other SDLC-related documentation for the Organized Crime Drug Enforcement Task Force OCDETF Fusion Center OCF Compass application
  • Experience with the exploitation of Motion Imagery to include Full Motion Video FMV and Wide Area Persistent Surveillance WAPS imagery

PROFESSIONAL WORK HISTORY

Confidential

Technical Writer

  • Review, update, archive and migrate web content into redesigned website using Dreamweaver
  • Maintain a mirror website to share and review with client stakeholders on the development server
  • Ensure website complies with Department of Defense DoD regulations
  • Establish requirements for enrichment of website content
  • Assist in the integration of SharePoint content management system
  • Technical User Guide creation for Apple deployment effort at the Pentagon Public Affairs Office

Confidential

Proposal Writer

Responsibilities included:

  • Writing the System and Contract Security Plan sections
  • Developing compliance matrix, proposal templates and schedule
  • Creating and facilitating storyboarding and color team reviews
  • Working with and interviewing subject matter experts to develop section content

Confidential

Technical Writer

  • Responsible for authoring and editing technical documentation for Marine Corps Enterprise Information Technology Services MCEITS , which included:
  • System Administration Manuals
  • System Build Guides
  • Technical Documentation

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