PROFESSIONAL EXPERIENCE SUMMARY

• IT, entrepreneur, and educational professional with over 30 years experience. Versatile employment background that includes technical development, technical content writing, business analysis development, administrative leadership, and teaching experience in a number of areas and within a variety of environments. Gained and mastered technical development, testing, writing, and leadership skills, within IBM's research development corporate walls via formal and informal on-the-job training. Developed extensive Day-to-Day operations IT experience as a NationsBank Services Inc. now called Bank of America employee. IT skills were cultivated in various consultant and educational roles. Result-driven professional who has great work ethics, produces quality work, and has been effective in the following roles:
• Project Manager / Project Lead - responsible for managing projects from business assessment to implementation using the 'Life Cycle' methodology
• Business Analyst - liaison between the Client and the Development team for assigned projects
• Entrepreneur - founded a K-12 private school that began over my garage to become a successful K-12 urban school for 10 years
• Content Writer - developed corporate documents Business Plan, non-profit documentation, marketing materials, business cards , education-related documentation curriculum materials, report cards, progress reports, transcripts, and handbooks students, parents, staff , grant applications, proposals, and policies procedures
• Technical Writer - developed project documents Project Plan, Detailed Project Task List, Project Charter, Business Requirements Document BRD , High-Level Design HLD Specifications, technical specifications for lighting projects, Traceability Matrix, Project Implementation / Post-Implementation documentation , project testing documents Test Plan, Test Scenarios, Test Scripts, Team Task List, PTR Summary Reports , user documents lighting user manuals , and technology plans, using the 'Document Development Life Cycle' methodology
• QA Analyst / Test Coordinator - responsible for creating a testing environment that would allow a group of people to effectively test assigned projects
• Educational Administrator - Oversaw the education of K-12 grade level students the college guidance of 9-12 grade level students
• Teacher / Tutor / Mentor - used step-by-step methodology to help K-12 college students learn to tackle problems a step at a time, successfully manage project milestones, be independent critical thinkers, and be motivated to achieve academic professional goals

TECHNICAL EDUCATIONAL SKILLS

Technical Skills:

• Application Programming Languages COBOL, EZTRIEVE, PL/I, C
• Systems Programming using TSO, JCL, CICS, VSAM
• Database Programming using FOCUS, IMS, DB2, DL/I, SQL
• QA, Project Management, JAD, Business Analysis, testing methodologies
• CHANGEMAN processes procedures
• ISO 9000 standards and certification procedures
• Experience with Windows products
• Extensive Project Management background
• Extensive testing background
• Extensive documentation background using MICROSOFT TOOLS Word, Excel, Project, Access, Publisher, PowerPoint and VISIO

PROFESSIONAL EXPERIENCE

Confidential

Technical Content Writer

• Coordinated the conversion process from private school to public charter school
• Developed policies and procedures for each department
• Developed Technology Plan for entire school
• Developed 2 computer labs to support the school's academic programs
• Oversaw the planning year activities
• Developed the corporate community partnerships required for sustainability
• Oversaw the education of K-8 grad e level students

Generated documents: Marketing materials, curriculum materials, report cards, progress reports, transcripts, handbooks students, parents, staff , grant applications, proposals, test prep materials, policies procedures document, technology plan, and business cards

Tools Utilized: MS Word, MS Powerpoint, MS Excel, MS Publisher

Confidential

Technical Content Writer

• Developed the business plan for an urban school educational model
• Generated the documentation obtained approval to become a non-profit entity
• Developed the academic curriculum additional exposure programs leadership, experiential learning, international cultural arts
• Developed 2 computer labs to support the school's academic programs
• Developed Technology Plan for entire school
• Developed the policies and procedures for the school
• Oversaw the marketing recruitment of students for the upcoming school year
• Converted homeschool environment over my garage to private school
• Developed the corporate community partnerships required for sustainability
• Oversaw the financial stability of the school for 10 years
• Oversaw the college guidance of 9-12 grade level students
• Oversaw the education of K-12 grade level students

Generated documents: Business Plan, non-profit documentation, marketing materials, curriculum materials, college guidance materials, report cards, progress reports, transcripts, handbooks students, parents, staff , grant applications, proposals, test prep materials, policies procedures document, technology plan, and business cards

Tools Utilized: MS Word, MS Powerpoint, MS Excel, MS Publisher

Confidential

Part-Time Math Instructor

• Taught 2-3 Developmental Math Classes per semester MAT050, MAT060, MAT070, MAT080

Confidential

Transportation Technical Writer

• Developed TN VA Dept of Transportation lighting user manuals
• Wrote technical specifications for lighting projects
• Met with Clients i.e. Dept of Transportation to establish technical specifications for assigned projects
• Studied lighting drawings, specifications, mockups, and samples
• Generated documents: end user documentation, user manuals, and technical specifications

Tools Utilized: MS Word, MS Powerpoint, MS Excel, Visio

Confidential

Senior QA Analyst

• Worked on Webship web project test releases 2300, 2310, 2400 2410, in Client Server Windows NT environment that included working with Oracle Databases
• Concurrency, Performance, Stres s, and UAT User Acceptance testing
• Performed following types of testing: Configuration, Regression, Component, System Integration,
• Coordinated the efforts needed to convert from a manual testing process to an automated testing process
• Ensure testing completed in quality manner within the timeframe defined by the project plan
• Generated test scripts from Functional Specifications
• Moderated and participated in Quality Inspections and Peer reviews of Functional Specification documents
• sessions with key development areas involved
• Worked closely with business technical teams to better define testing requirements and facilitate JAD
• Developed a project plan coordinated the testing efforts of a test team
• Responsible for creating testing environment
• Generated project testing documents: Test Plan, Test Scenarios, Test Scripts, Team Task List, PTR Summary Report

Tools Utilized: MS Word, MS Powerpoint, MS Excel, MS Access, Visio, WebLoad

Confidential

Technical Writer / Business Analyst / QA Analyst

• Generated test cases that could be used by both the Client Developers with very little modification
• Moderated and participated in Quality Inspections and Peer reviews of Functional Specification documents
• sessions with key development areas involved
• Worked closely with business technical teams to better define testing requirements and facilitate JAD
• Developed a project plan coordinated the testing efforts of a test team
• Responsible for creating testing environment
• addressed the client needs outlined in the business requirements
• Worked very closely with the Development team to ensure the technical requirements were well defined
• Gathered and managed, the business requirements through the development life cycle, ensuring they were accurate and well-defined
• Liaison between the Client and the Development team for assigned projects
• Worked on the LoanArranger web project in Client Server Windows NT environment
• Ensure testing completed in quality manner within the timeframe defined by the project plan
• Coordinated the efforts needed to convert from a manual testing process to an automated testing process
• Performed following types of testing: Unit, System Integration, and UAT User Acceptance testing
• Generated key project documents: Project Charter, Business Requirements Document BRD , High-Level Design HLD Specifications, and Traceability Matrix
• Generated project testing documents: Test Plan, Test Scenarios, Test Scripts, Team Task List, PTR Summary Report

Tools Utilized: MS Word, MS Powerpoint, MS Excel, MS Access, Visio, WebLoad