Career Objective: To obtain a position in Information Technology where my skills and experience can grow, be challenged, and be an asset to my company's goals and objectives.

Software Expertise: Linux, SQL, JES2, JES3, Z/OS JCL and Utilities, MVS, OS390,SAS, FDR, FDRABR, TSO/ ISPF, CA1, DFDSS, VSAM, CA7, HSC, DFHSM, VTAM, CICS, Control-M, Control-O, ProactiveNet, MS-Word, MS-Excel, MS-Outlook, Omegamon ,SDSF, Remedy, Tivoli Storage Manager, Securesync, Lotus Notes

Experience:

Confidential

Manager Data Center Operations

• Utilized automated scheduling tool Confidential Manager to create, implement, monitor and modify production batch schedules.
• Created and implemented production jobs via z/os JCL.
• Resolved production job abends.
• Automated operations utilizing BMC Control-O.
• Researched, developed, created, and maintained comprehensive, technical operations procedures, and supplements, covering all aspects of data center operations.
• Managed a 24/7 contractor staff on all shifts in an IBM mainframe and UNIX/Windows data center.
• Managed disaster recovery preparedness and training for off-site storage procedures.
• Coordinated administrative and training for new employees.
• Monitored the progress of assigned tasks and provide data on progress, schedule and costs.
• Provided supervisory support for facilities and equipment maintenance.

Confidential

Technical Consultant

• Configured DHCP, DNS Server and Apache Web Server.
• Installed and maintained Linux servers and managed Linux processes and services.
• Provided technical support for new and existing customers.
• Provided installation and support of storage, network hardware, and servers for client systems.
• Developed and lead product demonstrations for prospective clients.

Confidential

Asset Management Aide

• Researched, confirmed, and updated documentation of loan status and satisfaction.
• Ensured all satisfied loan and mortgage records met off-site storage and retention requirements
• Generated reports along with recommending and producing reports for quality assurance of loan applications and mortgage review procedures.
• Assisted asset management in resolving incoming requests and client/stakeholder loan inquiries.

Confidential

Real Estate Investor/Consultant

• Developed investors and home buyers and acquired contract rights to real estate property.
• Prepared sale contracts, leases, subleases, and addenda as required.
• Interacted with attorneys and negotiated pricing and contract terms with clients.
• Researched and informed clients on multiple grant opportunities for 501 tax exempt organizations.
• Developed marketing strategies for residential and business properties.
• Developed and maintained client database and prospect management system.
• Developed business contacts in the real estate market and developed new relationships to establish new sectors of business.

Confidential

Lead Technical Specialist

• Analyzed and evaluated disaster recovery outcomes and configured forward plans accordingly.
• Created and resolved incident reports detailing disaster recovery, mainframe software and mainframe disk and tape issues.
• Developed disaster recovery plans, specifications, scenarios, and simulations for 100 servers.
• Previous roles included Shift Supervisor, Operations Support, and Technical Support
• Sustained the disaster recovery group's ISO9000 compliance.
• Provided IT/hardware asset management, as requested.
• Coordinated 36 successful disaster recovery simulations meeting and exceeding our service level agreements.
• Managed multiple SUN/STK automated tape libraries.
• Migrated data from 3490E to SUN/STK virtual tape and high capacity tape volumes.

Confidential

Operations Support

• Provided tape management administration supporting the data center consolidation of Sony Music, Sony Pictures Entertainment and Sony Electronics.
• Automated printing software eliminating manual modification of print configurations.
• Migrated hardcopy reports to softcopy reducing the printing costs by 25 percent.
• Migrated application programs and JCL from the development environment to production.
• Recovered from abnormal termination of software programs and JCL errors.
• Performed file transfers between multiple servers via FTP.
• Migrated data from 3480 to 3490E reducing the library footprint by 50 percent.

Confidential

Technical Support

• Provided Technical Support solutions for mainframe tape storage.
• Performed mainframe management of data utilizing TSO/ISPF, VSAM and IBM utilities.
• Created and maintained a tape storage solution sustaining IRS compliance for critical business information using CA1 utilities and SAS programming.
• Implemented and maintained over 100 production batch jobs utilizing IBM z/OS JCL and utilities.
• Installed and configured z/OS and MVS software such as QUICKREF, Savers, Syncsort, FDR and SAS.
• Maintained sufficient tape storage managing multiple CA1 Tape Management Systems, administering scratch pools while sustaining on-site and offsite storage requirements.

Confidential

Data Center Shift Manager

• Previous roles included Data Center Shift Supervisor, Technical Support, And Senior Computer Operator
• Managed staff of 30 Computer Operators in the primary and backup data centers.
• Implemented and managed disaster recovery backup and restore process between primary and backup data centers.
• Resolved hardware malfunctions and software abends.
• Migrated applications programs and JCL from the development environment to production.
• Generated daily incident reports to management and the technical staff.