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Technical Project Manager Resume Profile

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VA

QUALIFICATIONS:

  • Proven experience driving software / infrastructure development in Commercial Organizations Fortune 500 and Start up and Public Sector DHS, DHMS, and DoD including USAF, USMC, Army, Navy to efficiently translate ideas and needs into functional reality with the highest quality and value.
  • Efficiency focused with strong strategic planning / analytic / communication / reporting skills to effectively communicate at all levels, from executive management to analysts, engineers, and customers.
  • Successfully lead organizational transitions that maximize returns on product development, improve quality, increase employee retention/satisfaction, and reduce costs.
  • Broad industry experience including telecommunications, ISP, Android mobile applications, healthcare, mobile text / picture messaging, geospatial, and data management/Integration services.
  • Technical background with experience and insight into the full product life cycle from requirements and development through to operations and EOL that provides me with a unique perspective to improve built in scalability / maintainability and reduce costs.
  • Skills and experience directing the budget / development / implementation / integration / maintenance of application and system initiatives, prioritizing projects and ensuring commitments are met while providing high quality and cost effective solutions that meet customers' expectations in 99.999 up-time SLA environments
  • Strong Agile background in software development, product development, and operations support.
  • Proficient with Jira/Greenhopper, Thoughtworks Mingle, Rally and qualified with Confluence and Crucible.

WORK EXPERIENCE:

Confidential

Technical Project Manager

  • Work with Government Agencies, Program Management Offices, and Management to fully leverage the competitive advantages, efficiency, and value that Agile teams can produce within a structured framework and process
  • Forecast, track, and manage, budget, expense, risks, impediments, and expectations. Communicate the project status / metrics to stakeholders, and deliver incremental functionality for review/feedback
  • Work closely with stake holders and scaled enterprise Agile teams to produce a product vision, a product road map, to set goals / milestones, and to implement and improve knowledge and skills through training, planning, and coaching

.Confidential

Senior Process Developer

  • Design and implement automated Business Service Management BSM processes Configuration, Incident, Problem and Change Management consistent with ITIL methodologies and included as out of the box work flows in the BMC Orchestrator Runbook automated operations response product
  • Agile Team Scrum Master responsible for focusing and facilitating implementation team

Confidential

Senior Consultant / Service Delivery Manager

  • Data Center Consolidation
  • Manage Risk by developing process and planning around service delivery
  • Worked closely with engineers and management in a collaborative Agile environment and emergent design methods to minimize risks / service disruption during data center migration efforts
  • Created project documentation for policy, version, and process management and finalized presentations to customers and management
  • Developed business proposals by gathering system metrics in order to forecast and identify potential hardware upgrades as part of the migrations efforts.

Confidential

Service Delivery Manager / Performance Analyst

  • Direct report to VP of Operations and working with R D, marketing, and operations to prepare executive summaries and compile supporting metrics/data/charts/diagrams/flows/scalability/etc to illustrate existing and proposed system requirements/change/ROI
  • Worked closely with sales, customer, and integration teams to initiate projects and to build and improve architecture and design of an enterprise communications hub for Text / picture message exchange and content delivery with GSM, TDMA, CDMA, Picture Message, SS7 and other mobile communications protocols
  • Chair of Change Advisory Board CCB - CAB to effectively manage and direct configuration/change for integration systems and production systems with 99.999 up time SLA requirements
  • Gathered system metrics and requirements to develop business proposals and plans for network upgrades and/or migrations

Confidential

Manager - LAN Operations

  • Manage daily operation of tier II LAN Network Operations Center NOC , including IT department budget, project logistics, problem, and Incident management to monitor, maintain, and support more than 1,000 Local Area Networks wired and wireless
  • Technical lead with architectural oversight to analyze wireless network installations and redesign/improve as necessary. Create and maintain a centralized repository for site and technical documentation, tools for information accessibility, and break-fix labs for training / simulation.

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